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Was ist Infor CRM?

Infor CRM bietet Tools für Einzelpersonen, Teams und Unternehmen, die sich auf die Steigerung der Vertriebsleistung und die Erkenntnisse konzentrieren, um die Vertriebs-, Marketing- und Servicestrategie und deren Ausführung zu optimieren. Infor CRM bietet Vertriebsteams umfassende Kundeninformationen aus Interaktionen und Transaktionen im gesamten Unternehmen und bietet der modernen flexiblen Belegschaft mit mehreren Zugriffsmethoden. Robuste Prozessautomatisierungsfunktionen ermöglichen die Effizienz und die Anwendung von Best Practices in Vertriebsteams.

Wer verwendet Infor CRM?

Infor CRM bietet robuste, flexible Lösungen in über 70 Branchen.

Infor CRM Software - 1
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Du bist nicht sicher, ob Infor CRM das Richtige ist? Mit einer beliebten Alternative vergleichen

Infor CRM

Infor CRM

3,7 (25)
65,00 $
Kostenlose Version
Kostenlose Testversion
31
Keine Integrationen gefunden
3,7 (25)
3,1 (25)
3,6 (25)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
20,00 €
Monat
Kostenlose Version
Kostenlose Testversion
205
70
4,1 (6.652)
4,3 (6.652)
4,1 (6.652)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Infor CRM

Durchschnittliche Bewertung

Gesamt
3,7
Benutzerfreundlichkeit
3,7
Kundenservice
3,6
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
24%
4
36%
3
16%
2
20%
1
4%
Mahonri
Mahonri
Electro- Mechanical Buyer in USA
Verifizierter Nutzer auf LinkedIn
Eisenbahnbau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful and Useful ERP software

5,0 vor 4 Jahren

Kommentare: Make your Buyer life easier. Infor is very handy and helps you to work with all of the procurement and management tools in an organized way

Vorteile:

It has all of the tools needed to perform your job. It could be as fancy and broad as you design it

Nachteile:

It could be a little difficult to learn how to use it

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Experience With Infor Saleslogix

4,0 vor 8 Jahren

Kommentare: I call it Infor Saleslogix (ISLX) CRM Enterprise because Infor has a number of CRM offerings (Inforce, Epiphany, Infor CRM Business, etc). ISLX Enterprise, although, long-in-tooth, provides the most comprehensive Customer Relationship Management solution on the market Out-Of-The-Box. Besides being one of the most intuitive, and easiest to use offerings, ISLX Enterprise includes Sales Automation, Marketing Automation, Customer Service Automation, Complete Mobile CRM, highly advanced Outlook and Gmail Integration, and 100GB of Data Storage for each 50 users (which is often overlooked when comparing Cost and ROI. Infor SLX Enterprise is available as a Cloud, On-Premise, or Hybrid Offering. At 48% the cost per user of SFDC Lightning (excluding storage), ISLX CRM has an overall productivity rapid-return-on-value built-in.

Vorteile:

Easy-to-Use, Robust Out-of-the-Box, Configurability,, Flexibility, Rapid Return-of-Value, ROI generally less than 1 year (usually 6-8 months); Fast and Easy Navigation. Price-to-Value; and Rapid Implementation. Outstanding Outlook and Microsoft Office Integration (Outlook, Excel, Word, Sharepoint).

Nachteile:

Beauty and Speed are usually not Congruent. Infor Hook and Loop designers need to step-up and close the gap on the user interface. Infor needs to focus on an greatly robust application eco-system (1st 3rd party integration -not just ION, vertical industries providers, re-invest in business partners, increase marketing awareness with success stories, and product collateral; use competitive wins that make sense. Finally, WIN Something BIG, and let everyone know you are in the game, or Go Home.

Kathleen
Lead Development Admin in USA
Elektrische/elektronische Fertigung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Horrible Software

2,0 vor 6 Jahren

Vorteile:

There is not much to like about this product. I have to put in 100 characters in order to submit my review, so that is what I am doing.

Nachteile:

Continually run into errors or the system just logs you off in the middle of doing a task. We have many service requests in and only a small amount get done or if they are done they are done incorrectly. Software updates ALWAYS causes havoc--there are always bugs that need to be worked out. When one area is fixed, another area starts having issues. Often, it works in beta and when it is rolled out live it does not work. Sending Outlook messages to CRM is usually touch and go--it works if it feels like it. SLOW response time when saving--I call it the spinning wheel of death. It is a slow process to move one contact to another account--Attachments do not follow the contact (there should be an option to select if the user wants the attachments to follow.) DQ software (an extra purchase to weed out duplicate accounts and contacts) is slow and does not pick up the majority of the duplicates. I have more success sorting and reviewing the Account and Contact data myself. Using DQ does not allow the user to sort the lists in any order--results are in groups, so if you see an account or contact in another group that you want to combine with another group, you are unable to do so. When working within a group not all the columns can be used for filtering the list (group). We have two modules that were designed for our company and there are always bugs--The program often freezes or does not respond when saving. More often than not, when saving notes/history--you think it is frozen, you hit save again and maybe again to be safe, but when the program finally responds, it actually saves the information multiple times. Running reports (they take forever and may even error out, so they have to be run again) and making groups is more trouble than it is worth. Many fields you would think would be available (all fields with a person's name). Many times the only selection is a nondescript user number. This is useless. When sorting through lists, if you select an item in the list and go back to the list the program takes you back to the top of the list instead of where you left off in the list. This is a big time waster. Group Deleting is not available/errors out. Each item must be opened and deleted. Big time waster if you know there are several in a group that need to be deleted. Unable to have one contact associated with multiple offices. You must have duplicate contacts to achieve this goal.

Ken
Attorney in USA
Immobilien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Infor CRM

5,0 vor 5 Jahren

Vorteile:

The milestone updates and integration with Microsoft Outlook are easily my most used and favoirte features.

Nachteile:

The user interface isn't very intuitive and often prevents me from grouping data sets in ways that are helpful for analysis.

Antwort von Infor

vor 5 Jahren

Thank you for your review. We highly value customer input and are committed to ensuring the highest level of satisfaction. Infor CRM has several ways to build and filter list views and we'd be happy to spend a few minutes showing you how. Please contact erik.tavenner@infor.com to schedule a convenient time.

Charlotte
Business Coordinator in UK
Unternehmensberatung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Office Manager

4,0 vor 5 Jahren

Vorteile:

Out of all the CRM systems I have used in the past this was one of my favorite's due to the features and ease of use.

Nachteile:

It's not the most bright and colorful CRM system out there and I had the odd latency issue but apart from that it was great.