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seit 15 Jahren bei der Softwareauswahl

Was ist Elastic Email?

Elastic Email ist eine All-in-One-Plattform für die E-Mail-Zustellung. Diese Anwendung bietet ein SMTP-Relay, eine robuste HTTP-API und eine Nutzeroberfläche mit einer vollständigen Suite von Tools und Funktionen zum Verwalten von Kontakten, Vorlagen, Kampagnen und Berichten. Die Lösung spezialisiert sich auf die Übermittlung von Transaktions- und Marketing-E-Mails.

Wer verwendet Elastic Email?

Unternehmen jeder Größe, vom Einzelnutzer bis zum großen Unternehmen.

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Du bist nicht sicher, ob Elastic Email das Richtige ist? Mit einer beliebten Alternative vergleichen

Elastic Email

Elastic Email

3,7 (62)
9,00 $
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3,5 (62)
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VS.
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Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
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4,5 (1.961)
4,5 (1.961)
4,5 (1.961)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Elastic Email

Durchschnittliche Bewertung

Gesamt
3,7
Benutzerfreundlichkeit
3,9
Kundenservice
3,5
Funktionen
3,7
Preis-Leistungs-Verhältnis
3,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
40%
4
27%
3
10%
2
6%
1
16%
Daniel
Daniel
Marketing and Project Manager in Thailand
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elastic Email is a solid deal in terms of functionality and ease of use

5,0 vor 5 Jahren

Vorteile:

Elastic Email is quite versatile in terms of being able to build a marketing and communication infrastructure with customers and potential customers. On top of that, they way setup their portals really helps my business stay as best as possible in compliance for email marketing.

Nachteile:

We wish there were more ways that were automated that helped us keep our emails leads from becoming stale. Elastic Email does much better in this regard than MailChimp, but its still so easy to make errors that cause a long-term lowering of the reputation score. I wish there more explicit and better ways to automate this so as not to hurt the long-term IP reputation.

Antwort von Elastic Email

vor 5 Jahren

Hello Daniel, Thank you for your comment! We appreciate all feedback we receive. Could you please reach out to us at support@elasticemail.com and tell us more about the things you mentioned as "Cons"? Our Customer Success team would love to take a look at this and try to help you get the best experience possible. Thanks in advance!

James
Software Engineer in Hongkong
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great value for transactional email

5,0 letztes Jahr

Vorteile:

The API is very easy to use and the price is cheaper than the majority of competing transactional email providers. Whenever I ran into deliverability issues I found the support to very helpful in debugging the issue. I also find the analytics that show the status and content of sent emails really useful.

Nachteile:

While the pricing is very competitive it would be nice if webhooks were included in the standard Email API plan, particularly for bounce notifications which you can receive via email but this is harder to automate. For my use case I don't the other features of the pro plan, just the webhooks, so it's hard to justify the cost.

Antwort von Elastic Email

letztes Jahr

Hi James, thanks for such a positive review! We're glad to hear you find our API easy to use and the price competetitive. We're happy the features of our products are useful, and we'll take all the feedback into consideration.

Daniel
Project Manager in Thailand
Verlagswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elastic Email isn't What they Pretend to be

2,0 letztes Jahr

Kommentare: My overall experience with Elasti Email was unpleasant. I felt they were a dishonest company that lies about its emailing stats. They have incompetent and barely trinaed tech support, and dealing with the Sales manager is like talking to a brick wall of dishonesty

Vorteile:

At first, I liked the ability to cold email. But then, it stopped working.

Nachteile:

Elastic Email has some of the worst trained tech support agents I've ever worked with. People who can't read or process questions. Sometimes you submit a ticket and you get a response that is not remotely related to the issue.

Antwort von Elastic Email

letztes Jahr

Hi Daniel, we're sorry to hear you had such a bad experience with us. As for cold mailing, our terms and conditions prohibit sending such emails, and every user has to agree with it before using our services. Recently, we have been taking several measures to not only improve the quality of email delivery but also to limit prohibited content on our platform. I would also emphasize that the rankings available on the Internet, as well as our CSAT (avg 87%), indicate that we enjoy good quality customer support. We are sorry for your experience, however, we believe that the actions we took were justified and explained.

Masud
Customer Support Manager in USA
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Managing Email Campaigns Made Easy With Elastic Email

5,0 vor 3 Monaten

Vorteile:

I like the ease of email campaign management It comes with seamless engagement tracking features The software comes with lots of contact listing and management features

Nachteile:

With Elastic Email, we have not had serious problems

Antwort von Elastic Email

vor 3 Monaten

Hi Masud, thank you for your kind review. We're happy to hear you're satisfied with our services, and you find our platform useful and user-friendly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Email Service Provider Elastic

5,0 vor 2 Jahren

Kommentare: We have several email accounts here and have had great success.

Vorteile:

Customer service is TOP NOTCH. Flexible system helps to maximize results and the pricing is good.

Nachteile:

That I have to monitor (delete) some of our contacts from time to time to keep costs down.

Antwort von Elastic Email

vor 2 Jahren

Hello there, thank you for such nice words! It is great to hear that you are highly satisfied with our services and you stick with us even though you have experienced many other email service providers. We promise that we will continue to do our best!