VCS

VCS

von Visual Computer Solutions

Wer verwendet VCS?

VCS Scheduling and Time & Attendance solutions revolutionize the manner in which the business, healthcare, public safety, retail, manufacturing, and governmental industries manage their employees.

Was ist VCS?

VCS software systems compute data prior to shift work, so that the planned hours and positions are properly staffed. Proactive scheduling promotes a productive, compliant, and fiscally responsible workforce.

VCS – Details

Visual Computer Solutions

http://www.vcssoftware.com/

Gegründet 1998

VCS – Kostenübersicht

VCS bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

VCS Funktionen

Anwesenheit Software
Berichterstattung / Analyse
FMLA Nachverfolgung
Kalenderverwaltung
Mitarbeitereinsatzplanung
Self-Service Portal
Zeitverfolgung
Überstunden-Berechnung
Anlagegegenstand-Management
Arbeitsauftragsverwaltung
Besteuerung & Bewertung
Code-Durchführung
Compliance Management
Einkauf & Empfang
Genehmigungserteilung
Inventarverwaltung
Kostenplanung und Prognosen
Lizenzvergabe
Self-Service Portal
Utility-Abrechnung
Automatisierte Terminplanung
Berichterstattung / Analyse
Lohn- und Gehaltslisten-Management
Mobiler Zugriff
Online-Zeiterfassung
Ressourcenmanagement
Schichttausch
Terminplanverteilung
Textnachrichtenversand
Benutzerdefinierte Kartenansichten
Checkliste für Antworten auf Vorfälle
Gerätenachverfolgung
Navigation im Fahrzeug
Pictometry-Bilder
Suche
Terminplanung
Veranstaltungskalender
Vorplanungsdaten der Einrichtung
Beamten-Schichtnotizen
Beauftragten-Management
Check-in/out
Häftlings-Buchhaltung
Inhaftierung-Aufzeichnungen
Reservierung
Zeitmanagement
Zellen-Wartung
Auftragnehmer-Management
Bedarfsplanung
Budgetierung/Prognosen
Fähigkeiten-Nachverfolgung
Lebenszyklus-Management für Mitarbeiter
Leistungskennzahlen
Mitarbeitereinsatzplanung
Personalbeschaffungs-Management
Variable Mitarbeiter
Zeit- und Anwesenheitsmanagement
Alarmfunktion / Benachrichtigungen
Automatisierte Terminplanung
Echtzeit-Planung
Gruppen-Terminplanung
Klassenterminplanung
Kreditplanung
Mehrere Standorte
Mitarbeitereinsatzplanung
Ressourcen-Planung
Terminplanung
Zimmerbuchungsverwaltung
Außendienst Berichterstattung
Beweismanagement
Ermittlungsmanagement
Fall-Management
Integration der Gerichtsverwaltung
Tatort-Management
Terminplanung
Verbrecher-Datenbank
Versandmanagement
Verwaltung von inneren Angelegenheiten
Vorfall-Mapping
Zertifizierung-Management
Abrechnungsfähige Positionen nachverfolgen
Dienstleistungs-Daten
EMS Service Rollen-Stempeluhr
Elektronische Unterschrift
Flottenmanagement
Gerätenachverfolgung
NEMSIS-Compliance
Patientendatenbank
Schichtmanagement
Supply-Management
Tägliche Analyse der geladenen Einheit
Verfügbarkeitsanzeige
Versandüberwachung
Verweigerung der Aussagen

VCS – Nutzerbewertungen

Zeigt 5 von 12 Nutzerbewertungen

Gesamt
4,2/5
Benutzerfreundlichkeit
3,9/5
Kundenservice
4,3/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4,3/5
Verifizierter Rezensent
Accounting Supervisor
Strafverfolgung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 22.3.2019

"Great Employee Scheduling program "

Kommentare: VCS POSS (Police Officer Scheduling System) has been great for RPD. Overtime reporting for budget projections and expenses is a primary use. Additionally, being able to capture detail categories that increase cost by pay period, quarter or annually has been the greatest bonus.

Vorteile: I love the ability to set up schedules for the various unit as far out as needed. The officers use the web based module to see overtime available, leave requests and approval as far as needed. Supervisor are able to ensure there is adequate staffing and never fall below minimum needs of the department. Every change in the VCS Employee scheduling system is documented which is great for payroll audits of time sheets and leave taken . Finally being able to run real time reports is best that are used to project overtime costs.

Nachteile: For updates of some screens require a lot more time to update such when you need to transfer an officer or employee to another unit. Or when schedules of the same unit have to be individually created.

Antwort des Softwareanbieters

von Visual Computer Solutions an 30.8.2019

Thank you! We're glad to hear that POSS is beneficial to your department. We're always working on ways to improve our system and ensure that everything is running as smoothly/quickly as possible. If you experience any issues, please do not hesitate to reach out to our support team at support@vcssoftware.com.

  • Quelle des Nutzers 
  • Bewertet am 22.3.2019
Daniel B.
Director of Communications & Information Technology
Strafverfolgung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 19.7.2019

"It's Great"

Kommentare: Overall my experience with VCS has been more than excellent.

Vorteile: We have been using VCS (POSS) for several years. The migration to web has been bumpy but overall extremely positive and necessary. Their support staff is fantastic and they continue to improve the software.

Nachteile: Some features (shift bid module for example) are initially built according to their specifications. For example, officers are given a time limit for selecting a shift. If they don't select a shift within the time frame, they are skipped. There is no way to turn this off. My issue with this is if an officer is busy on an active case and is unable to select his/her shift in the time frame, they should not be skipped. There is no way to change this. Typically after enough agencies complain, they will incorporate the change, however an option like this should be included from the start.

Antwort des Softwareanbieters

von Visual Computer Solutions an 10.10.2019

Thank you very much for your very positive feedback. As you are now aware, you have been provided with the latest in Shift and Vacation Bidding within the platform. The latest Shift Bidding is completely redesigned from the ground up based on customer input and our Vacation Bidding follows suit as well. These latest additions to our platform have been well received and we look forward to seeing them utilized by our customers who will provide positive feedback and suggestions as we continue to fine tune these modules. Thank you for being a loyal VCS customer and we look forward to working with you as we continue to expand functionality within our platform.

  • Quelle des Nutzers 
  • Bewertet am 19.7.2019
Tech C.
Network Admin
Computer-Vernetzung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 26.9.2016

"Pure Garbage"

Kommentare: Support is minimal at best. Poorly written software. Upgrades are not numbered version-wise; named after the SEASONS! Expect lots of permission reversals after upgrades; Bells and whistles sold don't work. Don't expect to get any support when entire "team" is off at their seminars trying to sell this junk to prospective customers. Our company had to withhold a payment to get their attention to address still un-addressed technical issues.

Nachteile: Poorly written software, terrible tech support

Antwort des Softwareanbieters

von Visual Computer Solutions an 12.3.2019

Thank you for your feedback and we're sorry to hear of your experience. Our support team is available to assist our customers around the clock, with many options available at vcssoftware.com/onboarding. All customers are invited to attend our annual 3-day User Conference where they can gain additional hands-on training from our Product Specialists, however, during that time, Support Technicians are still accessible to customers unable to attend the conference. We're proud to have a 98% customer retention rate and encourage you to reach out to info@vcssoftware.com to discuss how we can be of better service to you and your company.

  • Quelle des Nutzers 
  • Bewertet am 26.9.2016
Jeff S.
Captain
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2019

"10 year User of VCS (POSS)"

Kommentare: We have become much more accurate and have saved a tremendous amount of time processing payroll.

Vorteile: The software is very customizable and has been very accurate payroll product for our department. We use most features of the software and have been very pleased overall. The continued updates VCS provides are making the product better and better. We love the versatility of product and the various modules that tie into payroll.

Nachteile: The general customer service options have been responsive. With that said, I found that the follow through has sometimes been lacking. As an example, we have found some inaccurate reporting issues with some reports. Customer service was initially responsive and agreed that there is an issue, but several months and counting, I have not heard any update and the issue has not been resolved.

Antwort des Softwareanbieters

von Visual Computer Solutions an 10.10.2019

Thank you for your review. VCS takes great pride in our customer support. From time to time support matters become more of an issue that falls into the hands of our development team. Over the past several months we have worked on creating additional reports, adding features to our current reports and reformatting some of our larger web based reports. Please feel free to run the reports again and in the event the report(s) are not working as expected please create a new support case and we will be happy to look back into this for you.

  • Quelle des Nutzers 
  • Bewertet am 18.3.2019
Thomas M.
Lieutenant
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 1.4.2019

"Solid program that could use additional updates"

Kommentare: Overall good experience and customer support is courteous and works hard to help with any issues, but as I said if a problem in not readily repairable it may never get address some times I do understand why but it can be frustrating

Vorteile: The program has a lot of features and it can be customized for many different applications

Nachteile: When issues are detected they sometimes do not address the issue. If they do address the issue it can take some time. Many things work differently form the Desk top program to the web version which causes trouble.

Antwort des Softwareanbieters

von Visual Computer Solutions an 10.10.2019

Thank you for your review. As the VCS Web Platform continuously grows to embody all of the best features from both our Legacy and Schedule App Desktop applications we, at times, find some conflicts that we needed to address. Some of these conflicts may require more advanced testing and coding for an upcoming release. We do try to make a concerted effort when migrating functions to our latest platform to provide security and stability within our environment. Some of our newest screens may look and feel slightly different as we attempt to provide new and improved functionality within them. As you are aware, we regularly update our Web platform to incorporate our newest features and program updates. Please keep an eye on our KBA Today Emails and our Change Log which provide valuable information to our customers.

  • Quelle des Nutzers 
  • Bewertet am 1.4.2019