VCS

VCS

von Visual Computer Solutions

Wer nutzt diese Software?

VCS Scheduling and Time & Attendance solutions revolutionize the manner in which the business, healthcare, public safety, retail, manufacturing, and governmental industries manage their employees.

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 3.9/5
  • Kundenservice 4.3/5
  • Funktionen 4/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Visual Computer Solutions
  • http://www.vcssoftware.com/
  • Gegründet 1998

Über VCS

VCS software systems compute data prior to shift work, so that the planned hours and positions are properly staffed. Proactive scheduling promotes a productive, compliant, and fiscally responsible workforce.

VCS Funktionen

  • Berichterstattung / Analyse
  • FMLA Nachverfolgung
  • Kalenderverwaltung
  • Mitarbeitereinsatzplanung
  • Self-Service Portal
  • Zeitverfolgung
  • Überstunden-Berechnung
  • Anlagegegenstand-Management
  • Arbeitsauftragsverwaltung
  • Besteuerung & Bewertung
  • Code-Durchführung
  • Compliance Management
  • Einkauf & Empfang
  • Genehmigungserteilung
  • Inventarverwaltung
  • Kostenplanung und Prognosen
  • Lizenzvergabe
  • Self-Service Portal
  • Utility-Abrechnung
  • Automatisierte Terminplanung
  • Berichterstattung / Analyse
  • Lohn- und Gehaltslisten-Management
  • Mobiler Zugriff
  • Online Stempeluhr
  • Ressourcenmanagement
  • Schichttausch
  • Terminplanverteilung
  • Textnachrichtenversand
  • Benutzerdefinierte Kartenansichten
  • Checkliste für Antworten auf Vorfälle
  • Gerätenachverfolgung
  • Navigation im Fahrzeug
  • Pictometry-Bilder
  • Suche
  • Terminplanung
  • Veranstaltungskalender
  • Vorplanungsdaten der Einrichtung
  • Beamten-Schichtnotizen
  • Beauftragten-Management
  • Check-in/out
  • Häftlings-Buchhaltung
  • Inhaftierung-Aufzeichnungen
  • Reservierung
  • Zeitmanagement
  • Zellen-Wartung
  • Arbeitsprognosen
  • Auftragnehmer-Management
  • Budgetierung/Prognosen
  • Fähigkeiten-Nachverfolgung
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungskennzahlen
  • Mitarbeitereinsatzplanung
  • Personalbeschaffungs-Management
  • Variable Mitarbeiter
  • Zeit- und Anwesenheitsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Außendienst Berichterstattung
  • Beweismanagement
  • Ermittlungsmanagement
  • Fall-Management
  • Integration der Gerichtsverwaltung
  • Tatort-Management
  • Terminplanung
  • Verbrecher-Datenbank
  • Versenden
  • Verwaltung von inneren Angelegenheiten
  • Vorfall-Mapping
  • Zertifizierung-Management
  • Abrechnungsfähige Positionen nachverfolgen
  • Dienstleistungs-Daten
  • EMS Service Rollen-Stempeluhr
  • Elektronische Unterschrift
  • Flottenmanagement
  • Gerätenachverfolgung
  • NEMSIS-Compliance
  • Patientendatenbank
  • Schichtmanagement
  • Supply-Management
  • Tägliche Analyse der geladenen Einheit
  • Verfügbarkeitsanzeige
  • Versandüberwachung
  • Verweigerung der Aussagen

Die hilfreichsten Reviews für VCS

Great Employee Scheduling program

Bewertet am 22.3.2019
Verifizierter Rezensent
Accounting Supervisor
Strafverfolgung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: VCS POSS (Police Officer Scheduling System) has been great for RPD. Overtime reporting for budget projections and expenses is a primary use. Additionally, being able to capture detail categories that increase cost by pay period, quarter or annually has been the greatest bonus.

Vorteile: I love the ability to set up schedules for the various unit as far out as needed. The officers use the web based module to see overtime available, leave requests and approval as far as needed. Supervisor are able to ensure there is adequate staffing and never fall below minimum needs of the department. Every change in the VCS Employee scheduling system is documented which is great for payroll audits of time sheets and leave taken . Finally being able to run real time reports is best that are used to project overtime costs.

Nachteile: For updates of some screens require a lot more time to update such when you need to transfer an officer or employee to another unit. Or when schedules of the same unit have to be individually created.

Antwort des Softwareanbieters

von Visual Computer Solutions an 30.8.2019

Thank you! We're glad to hear that POSS is beneficial to your department. We're always working on ways to improve our system and ensure that everything is running as smoothly/quickly as possible. If you experience any issues, please do not hesitate to reach out to our support team at support@vcssoftware.com.

It's Great

Bewertet am 19.7.2019
Daniel B.
Director of Communications & Information Technology
Strafverfolgung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall my experience with VCS has been more than excellent.

Vorteile: We have been using VCS (POSS) for several years. The migration to web has been bumpy but overall extremely positive and necessary. Their support staff is fantastic and they continue to improve the software.

Nachteile: Some features (shift bid module for example) are initially built according to their specifications. For example, officers are given a time limit for selecting a shift. If they don't select a shift within the time frame, they are skipped. There is no way to turn this off. My issue with this is if an officer is busy on an active case and is unable to select his/her shift in the time frame, they should not be skipped. There is no way to change this. Typically after enough agencies complain, they will incorporate the change, however an option like this should be included from the start.

Antwort des Softwareanbieters

von Visual Computer Solutions an 10.10.2019

Thank you very much for your very positive feedback. As you are now aware, you have been provided with the latest in Shift and Vacation Bidding within the platform. The latest Shift Bidding is completely redesigned from the ground up based on customer input and our Vacation Bidding follows suit as well. These latest additions to our platform have been well received and we look forward to seeing them utilized by our customers who will provide positive feedback and suggestions as we continue to fine tune these modules. Thank you for being a loyal VCS customer and we look forward to working with you as we continue to expand functionality within our platform.

10 year User of VCS (POSS)

Bewertet am 18.3.2019
Jeff S.
Captain
Strafverfolgung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have become much more accurate and have saved a tremendous amount of time processing payroll.

Vorteile: The software is very customizable and has been very accurate payroll product for our department. We use most features of the software and have been very pleased overall. The continued updates VCS provides are making the product better and better. We love the versatility of product and the various modules that tie into payroll.

Nachteile: The general customer service options have been responsive. With that said, I found that the follow through has sometimes been lacking. As an example, we have found some inaccurate reporting issues with some reports. Customer service was initially responsive and agreed that there is an issue, but several months and counting, I have not heard any update and the issue has not been resolved.

Antwort des Softwareanbieters

von Visual Computer Solutions an 10.10.2019

Thank you for your review. VCS takes great pride in our customer support. From time to time support matters become more of an issue that falls into the hands of our development team. Over the past several months we have worked on creating additional reports, adding features to our current reports and reformatting some of our larger web based reports. Please feel free to run the reports again and in the event the report(s) are not working as expected please create a new support case and we will be happy to look back into this for you.

Great Scheduling Software

Bewertet am 13.11.2019
Verifizierter Rezensent
IT Systems Technician
Staatsverwaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we are very satisfied with the product as well as the customer service that we receive.

Vorteile: We use this software to manage the scheduling of Police personnel. POSS gives us an overview of the schedule, who requested off, who is out sick, and what assignments they are on. Very easy to use and deploy thanks to a great support team.

Nachteile: The only con that I can think of is that since we host our own server, as opposed to using the cloud solution, updates have to scheduled and manually installed by VCS instead of pushing it out automatically or providing an update via download.

Antwort des Softwareanbieters

von Visual Computer Solutions an 14.11.2019

Thank you! We're glad to hear that POSS is beneficial to your department. If you're interested in switching over to our cloud solution at any time, please let us know we'd be happy to get that set up for you as our goal is always to have POSS run as efficiently for you as possible.

Pure Garbage

Bewertet am 26.9.2016
Tech C.
Network Admin
Computer-Vernetzung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Support is minimal at best. Poorly written software. Upgrades are not numbered version-wise; named after the SEASONS! Expect lots of permission reversals after upgrades; Bells and whistles sold don't work. Don't expect to get any support when entire "team" is off at their seminars trying to sell this junk to prospective customers. Our company had to withhold a payment to get their attention to address still un-addressed technical issues.

Nachteile: Poorly written software, terrible tech support

Antwort des Softwareanbieters

von Visual Computer Solutions an 12.3.2019

Thank you for your feedback and we're sorry to hear of your experience. Our support team is available to assist our customers around the clock, with many options available at vcssoftware.com/onboarding. All customers are invited to attend our annual 3-day User Conference where they can gain additional hands-on training from our Product Specialists, however, during that time, Support Technicians are still accessible to customers unable to attend the conference. We're proud to have a 98% customer retention rate and encourage you to reach out to info@vcssoftware.com to discuss how we can be of better service to you and your company.

Lies weitere Bewertungen