Wer nutzt diese Software?
SimpleGive is an online giving and donations company focused on helping non-profits & churches increase and stabilize their incomes by providing the simplest and most modern forms of payment.
Durchschnittliche Bewertung22 Bewertungen
- Gesamt 4.1/5
- Benutzerfreundlichkeit 4/5
- Kundenservice 4.2/5
- Funktionen 3.9/5
- Preis-Leistungs-Verhältnis 4.2/5
- Startpreis 29,00 $/Monat
- Preisinformationen Custom pricing available for users with over $20K in donations per month.
- Kostenlose Version Ja
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2007
SimpleGive creates a comprehensive online giving solution allowing people to give on location via kiosk, or from anywhere using text & digital giving. The interface was designed and tested with donors to be the fastest and easiest to use. On the other end, SimpleGive integrates all of your giving services and information into one user-friendly administration portal. And now, SimpleGive brings you MinistryOne as its newest add-on that equips you with a fully customizable church app!
- Mobiles Spenden
- Wiederkehrende Spenden
Die hilfreichsten Reviews für SimpleGive
Bewertet am 27.11.2018
Easy, Useful, Helpful, Wonderful!!
There are so many Pros to SimpleGive but I will give my 2 favorites:
1) Recurring Donation. I love that I can set recurring donations for my church tithe on my payday. I don't have to worry about remembering my check book or logging to my bank account to do a BillPay transaction. Set it and forget it!
2) As one of the pastors at church, it's often a challenge to collect money for different ministries and keep them straight. With SimpleGive all we have to do is set up a line for that ministry and have our people choose that fund to give to. It's so easy.
Nachteile: So far there is nothing I really dislike about the software.
Bewertet am 27.11.2018
A good service, lacking some ease of use
Kommentare: Overall things seem to be going well. We do need a solution for the above problem. This may be significant enough to switch companies during 2019. Customer service has been prompt and helpful, courteous.
Vorteile: It enables our small church to give online. It's our online solution with competitive fees. It allows for designations within the few categories of giving that we have.
The reporting from SimpleGive is severely lacking in at least one area. It seems an oversight in programming:
It is impossible to see the breakdown of fees for a given period. A person can see the donations made for the period, but in order to see the fees you actually have to click on every individual gift and add them up! The reporting should include a very simple breakdown of donations (gross), debit card fees, credit card fees, total collected by church (net).
Bewertet am 21.4.2019
Good Value, Easy Use
Vorteile: For a small non-profit organization, SimpleGive has been a tremendous blessing in the processing of online transactions. Forms are easy to set up, easy to integrate with our website and easy for the donor to work through the steps to confirm their contributions. One of the things we have been most appreciative of with SimpleGive is the customer support team. If you have a question or issue, they are extremely willing to get a person on the phone (and quickly!) to help resolve it. Could not be more satisfied!
Nachteile: The only con might be that one other payment system that we are aware of offers a lower processing fee for non-profits. But with that said, SimpleGive is better than most and the simplicity does make it worth the minor difference.
Bewertet am 19.1.2018
In general the product handles basic functions, but the customer support is terrible.
Vorteile: It does allow you to deploy text and kiosk giving in addition to online giving. It is generally workable to navigate.
Nachteile: The customer support is awful. There is one number you can call for support. Typical wait time is 30 minutes to two hours. I have been on hold trying to get with support this week three times and had to wait at least 90 minutes each time. You can submit support tickets, but they do not always respond timely. There have been increasing mistakes with the processing of donations which results in our finance team having to spend their time troubleshooting the problems. In short, the software is not reliable. Also, the process to set up recurring gifts is much more cumbersome than with many of the competitors in electronic giving. We will be looking to switch to a more reliable product that offers accessible and responsive customer support.
Bewertet am 30.11.2018
Kommentare: Overall...we are completely satisfied. Other online giving options have crossed our path or contacted us via phone line, however, we've have not pursued any of them.
Vorteile: We've been with Simple Give for over 5 years. It's not complicated to use. There's never been a major problem. Any small thing that may have happened was addressed immediately.
Nachteile: I'm not sure there is a least that I've come across.