Was ist Elation Health?
Elation stärkt die Beziehung zwischen Patienten und Ärzten durch die Bereitstellung einer revolutionären, anbieterzentrierten Plattform, mit der Ärzte sich auf ihre Patienten konzentrieren und eine qualitativ hochwertige Versorgung gewährleisten können. Elation liefert die richtigen Informationen zur richtigen Zeit in der medizinischen Versorgung an die Person, die wirkliche Veränderungen bewirken kann: den Arzt.
Wer verwendet Elation Health?
Das Produkt ist geeignet für unabhängige Primärversorgungspraxen, die eine CERHT-, aussagekräftige, cloudbasierte EHR-Lösung benötigen.
Wo kann Elation Health bereitgestellt werden?
Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil)
Über den Anbieter
- Elation Health
- Ansässig in San Francisco, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Elation Health
- Ansässig in San Francisco, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Bewertungen über Elation Health
Ashley T.
Great software, poor customer service
Kommentare:
It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please.
Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
Overall cost justifies the ease of use and time saved for physician.
Vorteile:
Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used
Nachteile:
Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option
Bruce J.
Elation EHR - The premier EHR for direct primary care practices
Kommentare: It has been a pleasure to use ElationHealth. I don't have as much input into its features as I did with smaller companies' products, but it is a mature product and is the best one for direct primary care charting in regards to ease of use and GUI and logical layout.
Vorteile:
Elation integrates (connects) fairly well with Hint Health, Spruce and MDScripts and Quest Labs. It is quite intuitive. E-prescribing is the best feature by far and most used. Charting makes sense. Reverse chronological chart notes imitate paper charts most closely. Patient summary panel is very helpful. Patient engagement software for relaying lab results is intuitive.
Nachteile:
The patient engagement portion (called Passport) is fair, but needs to catch up with the rest of the software.
Anna F.
Do not buy it
Kommentare: Very unpleasant overall experience!
Vorteile:
overall creating office visit notes was easy
Nachteile:
The only department which do a great job is marketing! They will promise you everything and theoretically sell you a great product! At least half of that is not true. Plus, To get an answer for any of your question/problems takes 1-2 weeks, even if you choose "emergency" option "cant take care of my patients".
Cristen L.
Elation is intuitive to use
Kommentare: Overall it has been good. Customer Support answers quickly, but honestly we have not needed much customer support.
Vorteile:
Overall it's very easy to learn and teach new staff. Most staff members can be up and running with 1 hour of training or less. There are not a lot of screens, which makes it easy to find things. Honestly, it's easier to find items than in a paper chart. Templates are easy to create. We have used the patient forms templates to use for new patient paperwork, helping us minimize data entry.
Nachteile:
As a surgeon, some of my schedule happens at the hospital. There is no way to create surgery slots that don't also send appointment reminders to patients, so it must be entered as a "meeting" and it doesn't link to the patient account. I have asked for a fix for 2.5 years, but it appears to be low on the list of upgrades.
Mark W.
Glad we switched.
Kommentare: Very happy that we made the switch.
Vorteile:
E-prescribing and the activity dashboard are my most favorite features. They are very intuitive and do not take a lot of training to master.
Nachteile:
Medication interactions are too restrictive in the e-prescribing even on the setting for only major interactions. Importing our old program into Elation was not to my satisfaction. I have to go to my old system and import the record into Elation manually for EACH patient.
