--- description: Detaillierte Informationen über Elation zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.com.de/software/147889/elationhealth Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147889/elationhealth?page=2) > Elation wurde in 2010 entwickelt und liefert die richtigen Informationen zur richtigen Zeit in der medizinischen Versorgung an die Person, die wirkliche Veränderungen bewirken kann: den Arzt. > > Bewertung: **3.8/5** von 81 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Elation? Das Produkt ist geeignet für unabhängige Primärversorgungspraxen, die eine CERHT-, aussagekräftige, cloudbasierte EHR-Lösung benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 81 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Elation Health - **Region**: San Francisco, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Berichterstattung und Statistik - Coding-Unterstützung - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - Elektronische Rezepte - Entscheidungsunterstützung - Erinnerungen - Für medizinische Zwecke - HIPAA konform - Immunisierung & Allergieüberwachung - Kalenderverwaltung - Klinik-Interoperabilität - Kundenportal - Labor-Auftragsmanagement - Laborergebnisse - Medizinische Abrechnung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Onlineformulare - Patientenportal - Patientenüberwachung - Prescription Renewal - Reklamationsabwicklung - Remote Treatment Planning - Self-Service Portal - Sicheres Versenden von Nachrichten - Telemedizin - Terminplanung - Terminverwaltung - Third-Party Integrations - Verwaltung von Patientenakten - Videokonferenzen - Zahlungsabwicklung - Zugriff auf Krankenberichte ## Integrationen (18 insgesamt) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) ## Ähnliche Kategorien - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [Telemedizin Software](https://www.capterra.com.de/directory/30949/telemedicine/software) - [Patientenmanagement Software](https://www.capterra.com.de/directory/30780/patient-management/software) - [Elektronische Gesundheitsakten für Erstversorgung](https://www.capterra.com.de/directory/32665/primary-care-ehr/software) - [Terminplaner für Arztpraxen](https://www.capterra.com.de/directory/30027/medical-scheduling/software) ## Alternativen 1. [Praxis EMR](https://www.capterra.com.de/software/29328/praxis-emr) — 5.0/5 (215 reviews) 2. [athenaOne](https://www.capterra.com.de/software/98735/athenaone) — 3.8/5 (911 reviews) 3. [eClinicalWorks](https://www.capterra.com.de/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [CharmHealth](https://www.capterra.com.de/software/120340/charm-ehr) — 4.2/5 (151 reviews) 5. [Practice EHR](https://www.capterra.com.de/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Nutzerbewertungen ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18. Dezember 2018* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Nachteile**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Med Review" — 5.0/5 > **Michelle** | *30. April 2025* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Nachteile**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28. Januar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Nachteile**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Elation EMR for our small physician practice was a bad experience" — 1.0/5 > **Audrey** | *10. Oktober 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: It is a decent basic medical chart with note storage and prescribing. > > **Nachteile**: The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart. > > I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere. ----- ### "Terrible Customer Service" — 1.0/5 > **Sylvia** | *30. August 2024* | Medizinische Praxis | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: The platform itself is intuitive and user friendly. Certainly there are some kinks and room for improvement in the interface itself, but overall good quality product. > > **Nachteile**: Customer service and support is abysmal -- this is the primary reason for the 1 star review. Why is customer service experience is so poor in a product that has been out for so many years? > > EHR itself seems good, however without adequate customer support (beyond the onboarding period) I cannot recommend it. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147889/elationhealth?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/147889/elationhealth) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten