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Was ist Elation Health?

Elation stärkt die Beziehung zwischen Patienten und Ärzten durch die Bereitstellung einer revolutionären, anbieterzentrierten Plattform, mit der Ärzte sich auf ihre Patienten konzentrieren und eine qualitativ hochwertige Versorgung gewährleisten können. Elation liefert die richtigen Informationen zur richtigen Zeit in der medizinischen Versorgung an die Person, die wirkliche Veränderungen bewirken kann: den Arzt.

Wer verwendet Elation Health?

Das Produkt ist geeignet für unabhängige Primärversorgungspraxen, die eine CERHT-, aussagekräftige, cloudbasierte EHR-Lösung benötigen.

Elation Health Software - 1
Elation Health Software - 2
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Du bist nicht sicher, ob Elation Health das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Elation Health

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,6
Kundenservice
3,9
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
19%
3
9%
2
4%
1
4%
Ashley
Ashley
CEO in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great software, poor customer service

5,0 vor 6 Jahren

Kommentare: It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please.
Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up.
Overall cost justifies the ease of use and time saved for physician.

Vorteile:

Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used

Nachteile:

Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option

Kevin
Physician Owner in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

A Physician review

5,0 vor 4 Jahren

Kommentare: It’s been a wonderful experience. The people are amazing and have always been helpful and caring. The software is excellent, I love it, lots of features that help me get my work done. Just fix the app!

Vorteile:

What I like most about my Elation software is that it’s quite intuitive to use. It feels like it’s built for a doctor. It works how it’s supposed to! It has everything laid out exactly how I want it. This software clearly was made with a lot of input from a practicing physician. Having used several EHR’s over the years, and hated all of them, I truly & absolutely love Elation. It’s fast and it thinks like my brain does.

Nachteile:

The smart phone app. No good. It doesn’t have enough features to really be useful. I can’t send prescriptions, which is terrible. I can’t see my schedule, I can’t make appointments. All it does is text message and often times that doesn’t work at all. I get very frustrated with it. This is something I really want and need. It’s been 2 years and I have zero improvements in the app. I’m not happy with that. Everything else is awesome!

Catherine
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Poor Onboarding and Customer Service

4,0 vor 3 Wochen Neu

Kommentare: Onboarding has been a nightmare. I have had Elation for three months now and they still have not built my charts. That was the only way I was going to move EMR's-was if I didn't have to build all my own charts again. I was not given correct instructions for data download/upload and it has caused a huge lag. I have had to pay to keep both my old and new EMR open so I can have access to my patient data. I am having to build my patient charts as I see patients so they are not blank. I had a very kind onboarding person and she was very communicative. However, I think they may not have trained her properly or the entire system is not setup well. I have been handed over to the tech team and told some type of "retention" team was going to help as well. Have not heard from them yet.

Vorteile:

I like the fact that you can prescribe through SureScripts.

Nachteile:

The lack of customer service. I have been handed off several times.

Mi Ran
M.D in USA
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Pros and cons after 4yrs. This program is out of dated. Needs to update.

3,0 vor 2 Jahren

Kommentare: I wanted to support a small local company, and wished many local physicians are connected. But Elation EHR is not updating by themselves, and it is getting out of dated.

Vorteile:

East to use. No special training is required.

Nachteile:

As a family physician, I have to review tons on consultation notes and labs, radiology, vaccine..... It is very hard to review the records due to the way of chart which is already built-in. If I review visit notes, I have to scroll down all the way to the end...... It takes so long, and my eyes get tired in rolling over all screen. Also this program is hard to get along for this coming new generation. It is hard to monitor messages between providers and patients. When I email a message to a patient, there is no outbox to follow up. When patients send me messages , there are no inboxes. This is out of date. Also problem with integration. Common vital sign machine and scale is not being integrated. I contacted them once. They charge $5,000 per one device. It's ridiculous. If you want to save labor and time, the machine needs to be integrated with software. The purpose of EHT is to make work effective. If the software doesn't support it, it is out of date. I used it for 4yrs, and feels comfortable. But unless the software is updated, it is not worth it. Also support is problem. I have to send a message urgently if I want to talk to someone. If I send a message regularly, I don't hear it for long.

Michael
Physician in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Option for Small Office

4,0 vor 3 Monaten

Vorteile:

Easy to use, easy to set-up. I have used for 2 years and happy with product

Nachteile:

Sometimes slow and templates not designed as well as I would like. Forms to patients not great.