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Elation Health
Was ist Elation Health?
Elation stärkt die Beziehung zwischen Patienten und Ärzten durch die Bereitstellung einer revolutionären, anbieterzentrierten Plattform, mit der Ärzte sich auf ihre Patienten konzentrieren und eine qualitativ hochwertige Versorgung gewährleisten können. Elation liefert die richtigen Informationen zur richtigen Zeit in der medizinischen Versorgung an die Person, die wirkliche Veränderungen bewirken kann: den Arzt.
Wer verwendet Elation Health?
Das Produkt ist geeignet für unabhängige Primärversorgungspraxen, die eine CERHT-, aussagekräftige, cloudbasierte EHR-Lösung benötigen.
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Elation Health
Bewertungen über Elation Health
Intuitive and a Huge Timesaver
Kommentare: I have used Epic and Cerbo. Epic was lots of screen changes to enter information. None of that in Elation. Cerbo is basically a blank canvas, overkill for most things, and a separate filing cabinet drawer for everything making finding anything difficult. By comparison, Elation is SO. EASY. Saves time, less aggravation, more complete charts. I am so happy I started with Elation as I have no intention of changing.
Vorteile:
I love that I don't have to think about a chart layout while I am charting as the layout is already set up and you only need to fill in the boxes. It is very intuitive and the descriptors they use make sense. And everything is on one page! What to look at a previous chart? You can have it open right next to the chart you're working on. Same with labs. You can write a referral right from the chart and send it straight away. Most user boxes in the chart can easily be dragged and rearranged. Everything is easy, logical, and intuitive and thus a huge timesaver.
Nachteile:
When you are typing in a box, you have to hit "shift + enter" to move down a line and not down to the next box. That's really the only trick. A con is that there is a little "x" in the bottom right of a box and if you accidently hit that, everything in the box is gone and there is no "ctrl Z' to get it back. You'll learn not to write long boxes because of this. Complaints about this have not resolved it. No Fullscript integration.
A Physician review
Kommentare: It’s been a wonderful experience. The people are amazing and have always been helpful and caring. The software is excellent, I love it, lots of features that help me get my work done. Just fix the app!
Vorteile:
What I like most about my Elation software is that it’s quite intuitive to use. It feels like it’s built for a doctor. It works how it’s supposed to! It has everything laid out exactly how I want it. This software clearly was made with a lot of input from a practicing physician. Having used several EHR’s over the years, and hated all of them, I truly & absolutely love Elation. It’s fast and it thinks like my brain does.
Nachteile:
The smart phone app. No good. It doesn’t have enough features to really be useful. I can’t send prescriptions, which is terrible. I can’t see my schedule, I can’t make appointments. All it does is text message and often times that doesn’t work at all. I get very frustrated with it. This is something I really want and need. It’s been 2 years and I have zero improvements in the app. I’m not happy with that. Everything else is awesome!
In Betracht gezogene Alternativen:
Elation EMR for our small physician practice was a bad experience
Kommentare: I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere.
Vorteile:
It is a decent basic medical chart with note storage and prescribing.
Nachteile:
The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart.
Poor Onboarding and Customer Service
Kommentare: Onboarding has been a nightmare. I have had Elation for three months now and they still have not built my charts. That was the only way I was going to move EMR's-was if I didn't have to build all my own charts again. I was not given correct instructions for data download/upload and it has caused a huge lag. I have had to pay to keep both my old and new EMR open so I can have access to my patient data. I am having to build my patient charts as I see patients so they are not blank. I had a very kind onboarding person and she was very communicative. However, I think they may not have trained her properly or the entire system is not setup well. I have been handed over to the tech team and told some type of "retention" team was going to help as well. Have not heard from them yet.
Vorteile:
I like the fact that you can prescribe through SureScripts.
Nachteile:
The lack of customer service. I have been handed off several times.
In Betracht gezogene Alternativen:
Awesome easy to use product!!
Kommentare: Awesome! Elation has already made my clinic days run smoother than they were when I was using a different system for the last 2.5 years. I am running my clinic solo for now - scheduling/billing/inputting patients/refilling meds, and Elation makes this doable.
Vorteile:
Elation is wonderful. I even told my non computer savvy father that it was so easy he could learn how to use it. I could probably run my clinic without any support staff because Elation is so intuitive and easy to use. I am constantly surprised by the ease.
Nachteile:
Haven't found anything yet! I will let you guys know when I do.