PatientPop

PatientPop

von PatientPop

Wer verwendet PatientPop?

Privat- und Kassenärzte Einzelpraxen mit einem Arzt oder mehreren Ärzten

Was ist PatientPop?

PatientPop bietet eine durchgängige Plattform für das Wachstum von Praxen für kleinere Arztpraxen in den USA, die ihre Praxisverwaltung rationalisieren möchten. Neben der Automatisierung zeitaufwändiger Front-Office-Aufgaben steigert PatientPop deine Online-Präsenz und Reputation, hilft dir dabei, neue Patienten zu gewinnen und ihre Erfahrung zu modernisieren. Dieses System hilft dir dabei, deine kleine Praxis zu vergrößern – alles aus einer Hand mit Ergebnissen in Echtzeit.

PatientPop – Details

PatientPop

https://www.patientpop.com/

Gegründet 2014

PatientPop – Kostenübersicht

PatientPop bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

PatientPop Funktionen

CRM Software für das Gesundheitswesen
Arzt-Management
Kampagnenmanagement
Marketing-Automatisierung
Patientenakten-Aufzeichnungen
Patientenkommunikation
Patientenmanagement
Prädiktive Analytik
Zielgruppen-Targeting
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Sammeln von Nutzerbewertungen
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Fortschrittsverfolgung
Kollaboration
Mobiler Zugriff
Patientenportal
Patientenweiterbildung
Persönliche Gesundheitsakte
Pflegeplanung
Selbstorganisation
Terminplanung
Textnachrichtenversand
EMR / EHR (elektronische / medizinische Gesundheitsberichte)
Elektronische Rezepte
HIPAA konform
Inventarverwaltung
Medizinische Terminplanung
Mehrere Büros
Mehrere Ärzte
Patienten-Terminplanung
Patientenabrechnung
Patientenakten
Patientenportal
Patientenregistrierung
Reklamationsabwicklung
Überprüfung der Versicherungsberechtigung
Elektronische Rezepte
Fernbehandlungspläne
Für medizinische Zwecke
HIPAA konform
Medizinische Abrechnung
Mehrfach-Anbieter-Praxis
Onlineformulare
Persönliche Nachrichten
Termin-Erinnerungen
Terminplanung
Videokonferenzen
Übungs-Management
Anruferinnerungen
E-Mail Erinnerungen
Kalenderverwaltung
Nachverfolgen von Terminbestätigungen
Online-Buchung
SMS-Erinnerungen
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen
Abrechnung & Rechnungsstellung
Arzt-Management
Drag-and-Drop
HIPAA konform
Mehrere Standorte
No-Show-Nachverfolgung
On-Call-Pläne
Personalverwaltung
Self-Service Portal
Terminplanung
Verwaltung von Patientenakten
Wiederkehrende Termine

PatientPop – Nutzerbewertungen

Zeigt 5 von 88 Nutzerbewertungen

Gesamt
4,4/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,3/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,1/5
Tonya Z.
Practice Adminstrator
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.8.2017

"Patient Pop far exceeded my expectations and I look forward to more applications from them!"

Kommentare: An overall increase in patient satisfaction and reviews along with significant increase in visits and views to our site and positive feedback in our community. They offer the best resources for top engine search reviews and handle all the social media and internet sites that propel our exposure and popularity.

Vorteile: The positive patient results and amount of scheduled visits. Seamless and professional look and functionality of the platform are the best out there! The customer service is exceptional and all employees are top notch and on top of their game,

Nachteile: That they haven't created more ways to Integrate fully and create a platform for patient check in and forms to transition over. If they can do this I would have no need for any other platform. They definitely have a nitch for making the digital Medical Office profitable and functional.

  • Quelle des Nutzers 
  • Bewertet am 10.8.2017
Harold A.
Chief Executive Officer and Developer
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Quelle des Nutzers 
  • Bewertet am 7.9.2018

"Perfect product if you want a hands-off approach to your web presence."

Kommentare: First Year 8/10
Second Year 6/10
Third Year 4/10
Ideal for someone that wants a "Hands Off" service to pick up some new patients.

Vorteile: The look of the final product is quite impressive and patients frequently complement us about this as a practice gateway. The support staff in the initial phase of setting up our service was truly exceptional and quite responsive, I think the initial phase took two months or so. Since that time the support representative that has been assigned to our account has functioned at a very high level regardless of who was actually doing the job that month. My rep is responsive to request normally in hours if not a day - the staff is limited by what the company will allow them to do however. The ability to actually judge whether a form of advertisement or promotion is actually contributing to your bottom line patient numbers is essential. The software provides you with some data but of course you can actually look at your real numbers of patients that you see and follow your billing to judge whether you're getting what you paid for in terms of return on investment.

Nachteile: Despite the positive response that we initially felt having started the service a few things became evident over the first year (we are now in our third year using the service). The fee that you pay to get started with the service is certainly a loss leader for the company, however over time once your website is set up and the secondary review sites are established there is very little intervention on the part of the company. I would rather pay for the service up front for the hours spent setting it up and then pay for the actual amount of what maintenance cost. By the time you get to year 2 - the annual fee being charged is excessive. The templates that they use to communicate with our patients are not flexible, you're forced to accept their cookie-cutter response to your patients! For over 30 months we have made the same request to have control over the information that is communicated to our patients - reflect what we want to say. This is not an option with the service and is something would not be hard to fix if they valued your business. I find this a fatal flaw in PatientPop and this will be the primary reason for terminating our relationship. They promote increased ranking results but the Keywords are not actual Hot Keywords your patients would search - so you get lots of #1 in search results but the actual search that got the high result is one that very few if any potential patients would use in your geopraphic area.

  • Quelle des Nutzers 
  • Bewertet am 7.9.2018
Verifizierter Rezensent
Tony A
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 22.11.2019

"Absolutely WORTHLESS!"

Kommentare: could not be worst!

Vorteile: One of THE worst companies/platform we've ever worked with. Incompetent Support, incompetent platform, and incompetent account managers. Seems like they herd people in and out often, because NOBODY seems to have a clue as to WHY something can or cannot be implemented. Their platform can't read columns in Eaglesoft, so there is at least 5 NEW manual steps you must perform in order to make it ready for their software to read. VERY cumbersome, and totally frustrated with the answers they give which comes back in circles.

Nachteile: EVERYTHING! NOTHING is intuitive, nothing is automated.

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 22.11.2019
Verifizierter Rezensent
Billing Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 21.8.2018

"WEB PRESENCE"

Kommentare: My experience with PatientPop has been very positive. Implementation was well organized and efficiently managed. Since launching our new web presence with PatientPop we have seen a 40% increase in appointment volume above what we were seeing prior to PatientPop's services. PatientPop has consistently followed-up to make sure all of our account needs are covered. We are very pleased with the service they have provided

Vorteile: The ease of the implementation process, the integration for scheduling, multifaceted functions in many areas. The ability to send patients appointment reminders and other communications, the constant SEO monitoring and unbelievable results of our new web presence.

Nachteile: The amount of phone calls generated from the optimization of our web presence! We had to actually stop direct calls from the web and direct them to dedicated phone line

  • Quelle des Nutzers 
  • Bewertet am 21.8.2018
Nathaniel M.
president
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.8.2017

"Has been a great experience! "

Kommentare: Everything for a small starting practice; scheduler, website and on line support.

Vorteile: It can do a variety of applications and the metrics page is very awesome!and patient data is very easy to use.

Nachteile: Only one suggestion: for the provider calendar, it would be nice to scroll ahead by the month versus advancing week by week. For example, if you need to book 3 or 6 months out, you would need to click the week advance link 12 or 24 times respectively.

  • Quelle des Nutzers 
  • Bewertet am 22.8.2017