--- description: Detaillierte Informationen über ScreenConnect zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Collaboration Tools](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.com.de/software/147830/ScreenConnect Seite: 1 / 77\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147830/ScreenConnect?page=2) > Arbeite mit anderen zusammen, halte Schulungen ab, stelle Projektaktualisierungen bereit und kommuniziere mithilfe von ConnectWise Control mit deinen Kunden. > > Bewertung: **4.7/5** von 1898 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ScreenConnect? IT-Experten ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1898 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ConnectWise - **Region**: Tampa, USA - **Gegründet**: 1982 ## Gewerblicher Kontext - **Startpreis**: 30,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Irland, Kanada, Luxemburg, Neuseeland, Niederlande, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Aufgabenmanagement - Aufzeichnung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Compliance Management - Dateitransfer - Datensicherheit - Diagnosewerkzeuge - Discussions/Forums - Echtzeit-Chat - Fehlerbehebung - Filesharing - Live-Chat - Meeting-Management - Mobiler Zugriff - Multi-Channel-Kommunikation - Remote-Monitoring und -Management - Remote-Support - Remote-Zugriff/-Kontrolle - Self-Service Portal - Sitzungsaufzeichnung - Suchen / filtern - Terminplanung - Third-Party Integrations - Umfragen & Feedback - Unbeaufsichtigter Zugang - Video-Chat - Videokonferenzen - Warteschlangenmanagement - Werkzeuge zur Zusammenarbeit - Zugangsmanagement - Zugriff auf mehrere Monitore - Zugriffskontrollen / Berechtigungen ## Integrationen (9 insgesamt) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Collaboration Tools](https://www.capterra.com.de/directory/15/collaboration/software) ## Ähnliche Kategorien - [Collaboration Tools](https://www.capterra.com.de/directory/15/collaboration/software) - [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software) - [Meeting Software](https://www.capterra.com.de/directory/30802/meeting/software) - [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software) - [Kommunikationstools für Teams](https://www.capterra.com.de/directory/31033/team-communication/software) ## Alternativen 1. [Zoho Assist](https://www.capterra.com.de/software/181775/zoho-assist) — 4.7/5 (1445 reviews) 2. [TeamViewer ONE](https://www.capterra.com.de/software/122252/teamviewer) — 4.6/5 (11629 reviews) 3. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24142 reviews) 4. [AnyDesk](https://www.capterra.com.de/software/149595/anydesk) — 4.6/5 (1787 reviews) 5. [Supremo Remote Desktop](https://www.capterra.com.de/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Nutzerbewertungen ### "Blazing fast remote access with excellent stability and ease of use" — 5.0/5 > **Shyam Kishor** | *1. Juli 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The performance and speed of the remote computer access are incredible. It makes jumping into a user session completely seamless, and the ease of use is unmatched. Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis. > > **Nachteile**: The subscription pricing has gone up quite a bit, making the value for money a little tougher for smaller teams to justify. The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or custom group views for the first time. > > Our experience with the software has been exceptional. It is easily the most stable and fast remote desktop tool we have deployed. It minimizes lag for the technicians, connects instantly, and has significantly improved our ability to resolve technical support tickets quickly and efficiently. ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17. Juli 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Nachteile**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *30. Oktober 2025* | Sicherheit & Untersuchungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **Nachteile**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16. März 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Nachteile**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *17. September 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **Nachteile**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- Seite: 1 / 77\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147830/ScreenConnect?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/147830/ScreenConnect) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten