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Shiptheory
Was ist Shiptheory?
Integriert die beliebtesten E-Commerce-Kanäle mit den größten britischen Versandunternehmen und automatisiert den Versandprozess.
Wer verwendet Shiptheory?
Große Omnichannel- sowie kleine und mittlere Einzelhändler.
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Shiptheory
Bewertungen über Shiptheory
In Betracht gezogene Alternativen:
It's the Ship!
Kommentare: Using Ship Theory is a great experience. Well thought out, intuitive shipping software. Super support. Extensive carrier support. All the features you need. Our staff were trained up in no time. It has saved us a huge amount of time and streamlined numerous processes. Highly recommended!
Vorteile:
Super simple to set up. You are talked through every step of the process. Very easy to get carriers set up.
Nachteile:
The phone support is very, very good. Only downside is they are not there at the weekend (yet) I think they are looking into it.
Antwort von Mad Capsule Media
vor 3 Jahren
Thanks for taking time to leave us a review, Paul. Glad you're enjoying Shiptheory.
In Betracht gezogene Alternativen:
Simple, effective and time-saving product
Kommentare: The customer service from ShipTheory has genuinely been incredible - probably the best I've ever experienced when dealing with a company. Any questions are normally answered within minutes and the online help centre is also fantastic. Given the impact it's had on our day-to-day business, I'm really pleased with the overall experience we've had.
Vorteile:
There's a lot to like! Integrating Shiptheory has made a big difference with how we send out orders. It's both significantly reduced the time spent doing orders and the numbers of human-errors that we've experienced. Setting it up was simply and the flexbile nature of the rules has enabled us to cater for our business needs. User interface is also great and easy to use. As are the number of integrations with a variety of different platforms. Pricing has also suited us a growing business that has to look after cash flow.
Nachteile:
There are some features that it would be nice to haves that our already on the roadmap. These include: ability to better manage individual orders on the platform and higher level customisation of product tables and integrated labels.
Doesnt Work and Customer support not responsive
Kommentare: pretty poor overall
Vorteile:
there isnt much to like its buggy and lost me an ebay account
Nachteile:
The apc function lost me my ebay account as it generates tracking numbers that a refused by ebay
Antwort von Mad Capsule Media
vor 5 Jahren
Hi Jascer. Thank you for your feedback. I am sorry you have had a bad experience. Our customer service telephone, email and live chat are monitored and conform to our publish SLA. That being said, I will have the response times in your case looked into to find out what happened here. One of our customer service team has already reached out regarding your ebay issue, I hope that we can resolve any issues you are having so that you can find value from the software as you continue to use it. As always, if you have any further concerns please do reach out.
In Betracht gezogene Alternativen:
Fully Integrated Shipments Done Well
Kommentare: Very happy, makes our recent increase in web sales very much more manageable in a small team. Simply come in each day, tear off the shipping labels and pick the orders, job done!
Vorteile:
Multi channel integration, enables us to pull sales from multiple channels and send via multiple carriers with ease.
Nachteile:
Some counter intuitive interactions with Unleashed API have meant some minor operational changes to get full functionality.
Antwort von Mad Capsule Media
vor 5 Jahren
Thanks for the review, Hamish, so glad you are getting so much value from Shiptheory!
Moved from another shipping intergrator after being forced into a contract and price increase.
Kommentare: Cant fault them!
Vorteile:
Speed and very reliable. Was setup in notime and has worked with no downtime for over a year.
Nachteile:
Nothing really. Its done everything we have needed, and have just started using intergrated labels which are great.
Antwort von Mad Capsule Media
vor 4 Jahren
Thanks for the review, Steven. Happy to help!