eMembership

eMembership

von Museum Anywhere

Wer nutzt diese Software?

Non-Profit, Art & Cultural Institutions

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 4.6/5
  • Benutzerfreundlichkeit 4.8/5
  • Kundenservice 5/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.8/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Museum Anywhere
  • http://www.MuseumAnywhere.com
  • Gegründet 2001

Über eMembership

Automatically generate eMembership Cards with automated renewal reminders from your Altru, Raiser's Edge, Raisers Edge NXT, Fundly CRM or other Membership System.

eMembership Funktionen

  • Ausstellerverwaltung
  • Geschenkeladen-POS
  • Inkasso-Management
  • Kartenverkauf
  • Mitgliedschaft-Management
  • Subventions-Management
  • Veranstaltungsmanagement
  • Versicherungsmanagement

Die hilfreichsten Reviews für eMembership

Go Green with the eMembership app

Bewertet am 5.3.2019
Verifizierter Rezensent
Development and Member Services Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The software was a breeze to set-up and is very easy for our staff to use. Technical support was extremely responsive and any issues we encountered during the launch were addressed immediately. We love that we no longer have to send out physical cards, which in addition to being a substantial cost savings , furthers our mission of conservation of the earth's resources.

Nachteile: I wish there was more flexibility to make adjustments to the automatic renewal push notifications. Organizations should have the ability to speak to their members in their own style and voice.

Wonderful green solution for membership cards.

Bewertet am 14.12.2017
Debbie M.
Development Manager
51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software will drive down costs (membership cards, printing and postage) - as a non-profit we are always looking for solutions that better serve our members, are good for the environment and save money!

Vorteile: Printing and mailing membership cards is costly and let's face it, who really wants one more thing to carry in their wallet. Our members are glued to their smart phones, so having a digital eMembership card that resides on their phone is the perfect solution. We did a soft roll-out in October, however, as of Dec. 1, this digital option is the primary way we issue membership cards, if a member wants a printed card he/she must request one. So far we're seeing a high level of acceptance to the eMembership card. InfiCare Technologies (the app developer) worked with us to create a way to automatically issue one-time use "gift-able" guest passes (all of our membership levels receive a minimum of 2 guest passes.) They also set up a way for our admission's staff to log-in and scan the passes when they are used. The passes can be "gifted" via text message and email. The ability to issue guest passes for a single individual is a nice feature. Being able to see who has downloaded the eMembership card is most helpful as is the "reset" feature.

Nachteile: When the eMembership card is displayed directly from the app, the barcode is too small to scan (scanning works fine when the eMembership card is displayed from the smart phone's Wallet) - also any special stickers (such as the ACM Reciprocal Network sticker) show only from the app - neither is a big deal, just something to be aware of.

Once a guest pass is "gifted" I would love to see the status change from "ready to use" to "gifted",
my fear is our members will forget they have gifted a pass and gift it again. I suspect this is something InfiCare will be able to address in a future update.
The app can be a bit touchy, simple things like a missing digit on a zip code can keep the app from locating a member's membership.

Antwort des Softwareanbieters

von Museum Anywhere an 26.4.2018

Thanks for your suggestions. These are updates in new version 1. Now Bar code can be made full screen just by touching it. hold phone sideways and it becomes even bigger and clearer.
2. Touching Reciprocals brings up details of reciprocals for that membership. Touching those will take to that reciprocal's website so member can see participating institutions
We will add ability to mark it as gifted. That is a practical and useful suggestion.
We have also removed the zip code missing digit related irritant now.

Revolutionized our Membership Delivery

Bewertet am 26.12.2019
Jennifer D.
Director of External Affairs
Museen & Institutionen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have found eMembership very easy to work with.

Vorteile: It makes our small membership office more efficient and will save us the time and money we spent to produce membership cards as well as replacement cards and to mail them out.

Nachteile: so far so good - the more ways we can personalize it the better

eMembership card review

Bewertet am 6.3.2019
Micaela F.
Membership Manager
Museen & Institutionen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like that members are able to carry their membership with them at all times, so they don't need to worry about another paper card. I like the platform for Museum Anywhere and how I can see everyone who has downloaded their cards and when.

Nachteile: It is very confusing to members that you have to slide over to view the second membership card. Also, it takes a long time for new members to be able to download their cards. They want their cards instantly. Although we have signage that you have to wait to download your cards, many members try, fail and request the physical cards. We do not save any money in printing costs using this app. It is just an added perk for our members.

We have been very happy with MuseumAnywhere and the virtual membership card process.

Bewertet am 20.11.2017
Dave J.
Director of Marketing & PR
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The program works pretty seamlessly, drastically reduces both printing and postage costs for membership cards, while allowing us to provide new members with their cards the same day they purchase. The admin site is relatively intuitive and easy to use. Guests have been surprisingly ready to transition to phone-based cards rather than having traditional printed cards. Cards no longer get lost or forgotten at home. The team was knowledgeable about integrating their software with our database of record and ensuring consistent communication between the systems.

Nachteile: Some minor issues with what information flows from the app to the "wallet card" on iPhone platforms. Occasional difficulty with our hardware scanners reading the bar code, depending on individual users' phone brightness or screen protectors.

Antwort des Softwareanbieters

von Museum Anywhere an 26.4.2018

In latest update of the App, the Bar code on the eMembership Card now can be made full screen just by touching it. That brings up clean crean with bar code and number under it. That should make it easier to scan.

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