Wer nutzt diese Software?

Non-Profit, Art & Cultural Institutions

Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.8 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.7 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Museum Anywhere
  • http://www.MuseumAnywhere.com
  • Gegründet 2001

Über eMembership

Automatically generate eMembership Cards with automated renewal reminders from your Altru, Raiser's Edge, Raisers Edge NXT, Fundly CRM or other Membership System.

eMembership Funktionen

  • Ausstellerverwaltung
  • Geschenkeladen-POS
  • Inkasso-Management
  • Kartenverkauf
  • Mitgliedschaft-Management
  • Subventions-Management
  • Veranstaltungsmanagement
  • Versicherungsmanagement

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Die hilfreichsten Reviews für eMembership

Wonderful green solution for membership cards.

Bewertet am 14.12.2017
Debbie M.
Development Manager
51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This software will drive down costs (membership cards, printing and postage) - as a non-profit we are always looking for solutions that better serve our members, are good for the environment and save money!

Vorteile: Printing and mailing membership cards is costly and let's face it, who really wants one more thing to carry in their wallet. Our members are glued to their smart phones, so having a digital eMembership card that resides on their phone is the perfect solution. We did a soft roll-out in October, however, as of Dec. 1, this digital option is the primary way we issue membership cards, if a member wants a printed card he/she must request one. So far we're seeing a high level of acceptance to the eMembership card. InfiCare Technologies (the app developer) worked with us to create a way to automatically issue one-time use "gift-able" guest passes (all of our membership levels receive a minimum of 2 guest passes.) They also set up a way for our admission's staff to log-in and scan the passes when they are used. The passes can be "gifted" via text message and email. The ability to issue guest passes for a single individual is a nice feature. Being able to see who has downloaded the eMembership card is most helpful as is the "reset" feature.

Nachteile: When the eMembership card is displayed directly from the app, the barcode is too small to scan (scanning works fine when the eMembership card is displayed from the smart phone's Wallet) - also any special stickers (such as the ACM Reciprocal Network sticker) show only from the app - neither is a big deal, just something to be aware of.

Once a guest pass is "gifted" I would love to see the status change from "ready to use" to "gifted",
my fear is our members will forget they have gifted a pass and gift it again. I suspect this is something InfiCare will be able to address in a future update.
The app can be a bit touchy, simple things like a missing digit on a zip code can keep the app from locating a member's membership.

Antwort des Softwareanbieters

von Museum Anywhere an 26.4.2018

Thanks for your suggestions. These are updates in new version 1. Now Bar code can be made full screen just by touching it. hold phone sideways and it becomes even bigger and clearer.
2. Touching Reciprocals brings up details of reciprocals for that membership. Touching those will take to that reciprocal's website so member can see participating institutions
We will add ability to mark it as gifted. That is a practical and useful suggestion.
We have also removed the zip code missing digit related irritant now.

We have been very happy with MuseumAnywhere and the virtual membership card process.

Bewertet am 20.11.2017
Dave J.
Director of Marketing & PR
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The program works pretty seamlessly, drastically reduces both printing and postage costs for membership cards, while allowing us to provide new members with their cards the same day they purchase. The admin site is relatively intuitive and easy to use. Guests have been surprisingly ready to transition to phone-based cards rather than having traditional printed cards. Cards no longer get lost or forgotten at home. The team was knowledgeable about integrating their software with our database of record and ensuring consistent communication between the systems.

Nachteile: Some minor issues with what information flows from the app to the "wallet card" on iPhone platforms. Occasional difficulty with our hardware scanners reading the bar code, depending on individual users' phone brightness or screen protectors.

Antwort des Softwareanbieters

von Museum Anywhere an 26.4.2018

In latest update of the App, the Bar code on the eMembership Card now can be made full screen just by touching it. That brings up clean crean with bar code and number under it. That should make it easier to scan.

eMembership card review

Bewertet am 6.3.2019
Micaela F.
Membership Manager
Museen & Institutionen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like that members are able to carry their membership with them at all times, so they don't need to worry about another paper card. I like the platform for Museum Anywhere and how I can see everyone who has downloaded their cards and when.

Nachteile: It is very confusing to members that you have to slide over to view the second membership card. Also, it takes a long time for new members to be able to download their cards. They want their cards instantly. Although we have signage that you have to wait to download your cards, many members try, fail and request the physical cards. We do not save any money in printing costs using this app. It is just an added perk for our members.

Great Product

Bewertet am 21.2.2019
Jacob O.
Corporate Relations Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Choosing Museum Anywhere to replace our physical cards was a great decision. We no longer have to buy cards, card printers, ink, and save on mailing them out. Their customer service is great and was really easy to setup.

Nachteile: A few of the features we were promised were not included such as a picture for the membership card holder and geolocation app opening. Also, the update to iOS made the app no longer scannable unless the customer puts it in their Apple wallet. I know this can be fixed, but I don't think Museum Anywhere has figured it out yet.

Our members love the convenience of this app, and the MuseumAnywhere team is great to work with.

Bewertet am 6.5.2018
Raimona W.
Front Desk Manager
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We love that the we don't need to print and mail membership cards and that the app automatically updates when memberships are renewed. This has cut down significantly on our mailing budget, as we don't have to send cards to new and renewing members.

Nachteile: I would love for the FAQ section to be more easily formatted, adding color, bold, italics, underlining. Ours are bilingual, so it would be great if we could separate things out for English and Spanish and format them differently.

Antwort des Softwareanbieters

von Museum Anywhere an 13.8.2018

Thank you for your suggestion. We have now added ability to format FAQ. Text formatting includes bold, italic, text color etc. You can now put English and Spanish separated in different paragraphs.

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