Was ist CareSmartz360?

Whether you are an Independent Home Care Agency, Private Duty Home Care Startups, or Franchisors, CareSmartz360 is designed to meet your business needs. Developed by software technology experts in collaboration with home care providers. CareSmartz360 is a HIPAA compliant, cloud-based software solution that manages every aspect of your home care business such as Point of care, EVV, Billing, Scheduling, Custom Reporting, Training, Caregiver Retention, HR, Telephony, Mobile App, and much more.

Wer verwendet CareSmartz360?

Home Care, Home Care Agencies, Care Providers, Private Duty Home Care Agencies, Private Duty Home Care Service Providers, Home Care Franchisors, Independent Home Care Agencies

Wo kann CareSmartz360 bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • CareSmartz
  • Ansässig in Rochester, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Chinesisch, Englisch, Französisch, Koreanisch, Russisch und 2 weitere

Über den Anbieter

  • CareSmartz
  • Ansässig in Rochester, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Chinesisch, Englisch, Französisch, Koreanisch, Russisch und 2 weitere

CareSmartz360 – Videos und Bilder

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Videos zu CareSmartz360
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Kosten ähnlicher Produkte wie CareSmartz360 vergleichen

CareSmartz360

Nicht verfügbar
Kostenlose Version
Gratis Testen
295,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
150,00 $/Monat
Kostenlose Version
Gratis Testen

CareSmartz360 Funktionen

  • Abrechnung & Rechnungsstellung
  • Compliance Management
  • Kalenderverwaltung
  • Kundenmanagement
  • Mobiler Zugriff
  • Pflegeplan-Management
  • Planung für Pflegekräfte
  • Reklamationsabwicklung
  • Terminplanung
  • Terminverwaltung

Alternativen für CareSmartz360

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SwyftOps is built by operators for operators. Our software is flexible and easy to use for non-medical and skilled care agencies.
Ein Online-System für die häusliche Pflege und Unternehmen für Tagespflege von Erwachsenen, das Terminplanung, Einladungsmanagement, Benachrichtigungen und E-Billing bietet.
Medflyt's award-winning digital ecosystem offers providers of any size the tools to streamline every facet of home care operations.
Home Care CRM solution that helps businesses manage electronic visit verification, patient coordination, billing, payroll, and more.
Skalierende Außendienst-Plattform in der Cloud für die Cloud entwickelt, die auf allen mobilen Geräten für den Einsatz im Außendienst leicht funktioniert.
NDIS-integrated, cloud-based solution to help care providers manage rosters, clients, billing, invoicing, documents, and more.
myEZcare EVV is an Electronic Visit Verification application for homecare and other agencies to track there caregivers and tasks.
FirstVisit is a home care scheduling software. Users can manage employee and client profiles, schedules, care documentation & payments.
RevivingCare is a HIPAA compliant web-based home health care platform for providers of all size.
Automatisiere deine Geschäftsabläufe auf allen Geräten. Es ist einfach und schnell.
Software für Hauspflege, die Pflegeeinrichtungen und Pflegekräfte bei der Planung von Besuchen, Kliniküberprüfungen, der Einreichung von Ansprüchen und der Abrechnung unterstützt.
GreyMAR makes LTPAC operations software. HR, Onboarding, Compliance, Facilities Management, and EHR Disaster Recovery.

Bewertungen über CareSmartz360

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
70%
4
20%
3
6%
2
4%
Tawana Y.
President in USA
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Great Timely Response

5 vor 2 Monaten Neu

Vorteile:

Software Friendly. Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.

Nachteile:

Software is excellent no concerns user friendly.

Joy K.
Business Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Exceptional Customer Service and user friendly application

5 vor 2 Jahren

Kommentare: We have been working really close with [SENSITIVE CONTENT HIDDEN] and she is amazing, she goes beyond her duties, always there to ensure the customers are fully apt to navigating the system. She has tremendous patience, she is kind, attentive to our needs as customer and never declines any opportunity to lend a helping hand. Words cannot describe her professionalism. She is beyond amazing. [SENSITIVE CONTENT HIDDEN] thank you for all you do for your customers [SENSITIVE CONTENT HIDDEN] Thank you for your expertise and technical support as well
You and your Caresmartz360 team are awesome.
You guys are my favorite home health software vendor

Vorteile:

What I liked most about the software is how there are various ways to learn how use the app. For instance, there is costumer support, video tutorials, webinars, and word documents. There is practically, a method for every type of learner, even costumer support one on one trainings!

Nachteile:

I really can’t think of any, when ever there is an issue, caresmarts is always on top of it.

Regina M.
Executive Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Potential but Poor Follow Through

2 letztes Jahr

Kommentare: We have not been able to wrap our heads around there not being 24/7 live customer support, considering that most home health care companies are a 24/7 operation. When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry. Sometimes days go by before we get a response, and often times the response is little more than " we'll ask the development team" and we are left to figure out a solution or workaround ourselves. We wonder if CareSmartz360 is a new company (like us!) and often times we feel as though we are the guinea pigs for this company to work out their kinks. If we had known this would be the case, we would not have gone with CareSmartz360 Unfortunately we have not been able to solve any of our existing problems with CareSmartz yet. We have actually taken on a few additional issues now that need solving on a weekly or bi-weekly basis. We are currently looking for other software solutions.

Vorteile:

It is very aesthetically pleasing and easy to look at all day long, which is very important to us. It makes it easy for staff to pick up shifts.

Nachteile:

We were promised quite a few things before signing our contract (an administrator's app and Paychex integration were our two biggest MUST haves) and unfortunately once we signed our contract and started using CareSmartz, it seemed that all of those things were not available to us, at least not yet. We were beyond disappointed to find this out because we were very clear during our 2 sales calls that if these features were not available, we were not interested. We feel we got the old "bait and switch" routine. Our payroll processing used to take one person about 2 hours to do for a 2 week billing cycle before we signed on with CareSmartz and most recently it took 4 people 6 hours of going over everything with a fine toothed comb due to all of the errors on CareSmartz end (miscalculated times, charging overtime to clients we have exempted multiple times, and splitting overnight shifts and Live-In shifts incorrectly.) It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff. That process should be much, much easier.

Mark A.
Director in Kanada
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Great Customer Support

5 vor 3 Monaten

Kommentare: It is great overall. No downtime or security concerns at all. Every time we needed support, the team were very responsive.

Vorteile:

CareSmartz360+ is user friendly and easy to set up. Their Customer Support has been excellent!

Nachteile:

Initially it was tailored to US market only. CareSmartz development team were very helpful to make it accessible to Canadian based Home Care providers.

Cyril O.
Chief Operating Officer in USA
Gesundheit, Wellness & Fitness, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Caresmart360 Customer Review

4 vor 3 Wochen Neu

Kommentare: Caresmart360 has well trained specialists who are accessible round the clock ready to guide you through any aspect of the learning process. The specialist assigned [SENSITIVE CONTENT]) was awesome trainer.

Vorteile:

Very easy to use. Good customer services . Availability of help-desk.

Nachteile:

Not able to periodically or daily update our clients Masshealth insurance. That feature is not yet available. I guess.