Wer nutzt diese Software?
Private Duty Home Care Service Providers Home Care Franchisors and Franchisees Independent Home Care Agencies
Durchschnittliche Bewertung
17 Bewertungen- Gesamt 4.4 / 5
- Benutzerfreundlichkeit 3.9 / 5
- Kundenservice 4.6 / 5
- Funktionen 4.1 / 5
- Preis-Leistungs-Verhältnis 4.6 / 5
Produktinformationen
- Startpreis 8,00 $/Monat
- Preisinformationen Priced per patient or client
- Kostenlose Version Nein
- Gratis Testen Ja
-
Einsatz
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
-
Training
Persönlich
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- CareSmartz
- http://www.caresmartz360.com
- Gegründet 2015
Über CareSmartz360
Whether you are a Private Duty Home Care Franchisor or an Independent Agency, CareSmartz360 is designed to meet your business needs. Developed by software technology experts in collaboration with Home Care Agencies, CareSmartz360 is a HIPAA compliant, Cloud-based solution that manages every aspect of your home care business - Client Assessment & Intake, Scheduling & Point of Care Management, Billing & Payroll, Human Resources, CRM & Marketing, Training, Reporting and Franchise/Agency Management
CareSmartz360 Funktionen
- Abrechnung & Rechnungsstellung
- Außendienst Kommunikation
- Besuch-Verifikation
- Kundenmanagement
- Lohn- und Gehaltslisten-Management
- Pflegeplan-Management
- Pfleger-Management
- Terminplanung
- Versicherungsmanagement
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Die hilfreichsten Reviews für CareSmartz360
Way better than our old software
Bewertet am 18.10.2019
Joshua V.
Kommentare: From the original phone call to support calls I make now Caresmartz360 has been a huge part in initiating/supervising client care.
Vorteile: Ease of scheduling, adding clients, adding caregivers and editing information. The overall “feel” of how the program looks makes me excited to use it as opposed to other softwares with an older, boring look. Support gets a rating of 10/10. Professionals are always happy to help. Caregiver app makes life so much easier.
Nachteile: I wish there was a way to “bulk” approve schedules instead of having to open each individual shift and click “approve”
Antwort des Softwareanbieters
von CareSmartz an 22.10.2019
Thank you for your 5-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.
Great product, need more help getting started
Bewertet am 26.11.2019
Dan K.
Kommentare: I like the system, but you need a dedicated support person to help people get everything set up to start using the software.
Vorteile: Everything I could possibly want/need to run a home care agency. The price is 4 times cheaper than the current software I'm using.
Nachteile: The customer support needs to be better. I currently use another system for my caregivers time clocks, notes, etc... That company had someone completely set everything up and walk me through everything to make sure we understood it all. The 30 minute conference call I had with caresmartz360 was of no help. The lady only went over everything that I was already able to read about on my own. I need help setting everything up and learning their system. The ONLY think they need to improve upon, is having a dedicated professional help people set up their company to use their software. I feel like I'm on an island alone and have to figure it out myself. I know there's videos to watch, but sometimes you need that one person walking you along the first time.
Antwort des Softwareanbieters
von CareSmartz an 27.11.2019
Thank you for your 5-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances. For the training enablement, someone will get in touch with you shortly. We ensure your transition and learning journey stays smooth after opting Caresmartz360 platform.
Improve CareSmartz360
Bewertet am 31.10.2019
Shivonne M.
Kommentare: indifferent
Vorteile:
scheduling
tracking
ability to personalized the software
Nachteile:
customers care support after becoming a member is sadly insensitive
the required training are not provided in the library - would like to see more of the basic required training become available.
Antwort des Softwareanbieters
von CareSmartz an 5.11.2019
Thank you for your 4-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.
Amazingly awesome
Bewertet am 6.8.2019
Nerrica D.
Kommentare: I have a way of paying my workers with accuracy with the clock in/out option.
Vorteile: The fact that if the trainings are not helping figure something out, I can reach out to customer service with ABSOLUTELY NO issues
Nachteile: What I like least about this software is that I haven't perfected it.
Antwort des Softwareanbieters
von CareSmartz an 22.10.2019
Thank you for your 5-star review! We work very hard to ensure that our software is ready for any new regulatory requirements. We are so happy to hear that you have found Caresmartz360 to be easy to learn and use while still enabling your agency to maintain regulatory compliances.
New Software
Bewertet am 5.12.2019
Lavette G.
Kommentare: Like I said the support team is great and walked me through the whole process even help with the setup of the employee and client data base.
Vorteile: The customer support team was great and went through every part of the system so that I understood the software completely.
Nachteile: At this point no cons just started using so no complaints so far.
