Beliebte Produkte
Wer nutzt diese Software?
Kleine Unternehmen mit mehreren Mitarbeitern unter einem Dach oder an mehreren Standorten.
Durchschnittliche Bewertung
31 Bewertungen- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
Produktdetails
- Kostenlose Version Nein
- Kostenlose Testversion Nein
-
Einsatz
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
-
Training
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Phone.com
- https://www.phone.com/
- Gegründet 2007
Über Phone.com
Phone.com bietet ein virtuelles PBX-Telefonsystem zum Verwalten von Begrüßungen, Menüs, Routing, Nebenstellen, Voicemail, Konferenzen, Fax, SMS, Weiterleiten und mehr. Phone.com ist das führende cloudbasierte Telefonunternehmen, das sich auf die Bedürfnisse von Kleinunternehmen und Unternehmern konzentriert. Phone.com bietet nicht nur eine Vielzahl innovativer, anpassbarer und kosteneffektiver Kommunikationslösungen an, sondern stellt aus den USA mehr als 25.000 Kunden in ganz Amerika einen preisgekrönten Kundendienst bereit.
Phone.com Funktionen
- Anrufüberwachung
- Automatisches Telefonwählgerät
- Berichterstattung / Analyse
- Call-Center-Management
- IVR / Spracherkennung
- Kontaktmanagement
- Prädiktive Wähler
- Telemarketing-Management
- VoIP (IP-Telefonie)
- Anruf pausieren
- Anrufaufzeichnung
- IVR / Spracherkennung
- Kontaktmanagement
- SIP-Trunking
- Syndikat-Gruppen
- Verbesserung der Sprachqualität
- Vereinheitlichte Kommunikation
- Verschlüsselung
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Die hilfreichsten Reviews für Phone.com
Affordable but buggy
Bewertet am 4.8.2019
Matthew S.
Vorteile: Phone.com does everything I was looking for in a VOIP. As a small business owner, it sure beats having to purchase a stand-alone phone.
Nachteile: My biggest issue with Phone.com is the app. It's super buggy and slow (unresponsive) to use. Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.
Antwort des Softwareanbieters
von Phone.com an 8.8.2019
Thanks for your feedback, Matthew! We are always looking for ways to improve our app to ensure a better mobile experience. Give us a call at 833-782-2355 and let us know what kind of issues you are running into and we will gladly assist you.
phone.com great customer service team
Bewertet am 24.1.2019
Verifizierter Rezensent
Kommentare: I have always had a great experience with every customer service/support rep I have worked with. They will escalate easily if things are not working as you expect and they are cheerful and thoughtful.
Vorteile: There are a lot of options and the tool is very flexible. If you ever need help their support team is just a live chat away and they are always very helpful and creative. Willing to offer ideas on how to best set up your system to meet your needs.
Nachteile: It is not easy to figure out on your own. It takes time to understand how all of the settings work and what is the best process for your needs.
Sound Big For Little Money
Bewertet am 10.8.2019
Jack G.
Kommentare: I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me
Vorteile: State of the art PBX was highly customizable and made our business sound like a fortune 500 company.
Nachteile: It currently does not have a google chrome extention.
Antwort des Softwareanbieters
von Phone.com an 12.8.2019
Hello Jack,
Thank you for you feedback!
The google chrome extension for the 'Click to Call' feature is actually something that is in high demand for some of our customers. We have been hard at work getting this implemented and will hopefully be launching this in the near feature!
If you ever need assistance with your account, features, or setup please call (844) 755-8566.
Typical VOIP system
Bewertet am 9.2.2018
Scott F.
Vorteile: It's your typical VOIP phone system, they have a great android app and do faxing which some companies leave out.
Nachteile: Wish some more complex features were available or more easily accomplished without having to recreate all of my rules.
THE BEST VOIP PHONE SYSTEM
Bewertet am 1.8.2018
Christian F.
Vorteile: I cant say enough great things. We love how it is over the internet so our phone service can go anywhere. When our office may be closed due to the weather, we can turn our phones on and work from home! They give you the options to set up personal voicemails, greetings and auto attendant menus! SEE WHATS UP WITH PHONE.COM!
Nachteile: There is absolutely nothing wrong here. There website system is a little tricky to get used if you're not technically literate, but you get the hang of it.