Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Resolver?

Die Untersuchungs- und Fall-Management-Software von Resolver ermöglicht es dir, Vorfalls- und Untersuchungszusammenfassungen, Interviews, Beweise, relevante Dokumente, Links und mehr an einem zentralen Ort zu sammeln. Verwalte die Arbeitslasten von Ermittlerteams effizient mit einer klaren Übersicht darüber, welchen Fällen sie zugewiesen sind, wie viele Fälle noch offen sind und wie lange sie aktiv waren. Mit diesen Daten kann dein Team Einblicke gewinnen, die es benötigt, um den Bedarf an künftigen Untersuchungen zu mindern und dein Unternehmen vor Risiken zu schützen.

Wer verwendet Resolver?

Resolver Software wird von den besten Unternehmenssicherheitsseams der Welt verwendet, um mit Riskiken verbundene Vorfälle, Sicherheitsoperationen, Untersuchungen zu verwalten.

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Du bist nicht sicher, ob Resolver das Richtige ist? Mit einer beliebten Alternative vergleichen

Resolver

Resolver

4,3 (44)
10.000,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
104
9
4,3 (44)
4,4 (44)
4,7 (44)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
50.000,00 €
Jahr
Kostenlose Version
Kostenlose Testversion
282
Keine Integrationen gefunden
4,0 (88)
4,2 (88)
4,3 (88)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Für dieses Produkt wurden noch keine Funktionen durch Nutzer bewertet.

Bewertungen über Resolver

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,3
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
43%
4
48%
3
9%
Phillip
Phillip
Regional Security Director in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Resolver is another valuable tool in the belt

5,0 vor 2 Jahren

Kommentare: We are better able to harness our data and present it to our leadership teams to implement security measures, education and training.

Vorteile:

Customizability of the interface, reporting, data collection, and workflow management.

Nachteile:

Features take a little longer to implement than expected but they do eventually make their way into production.

Paul Andrew
Marine Compliance Manager in UK
Maritime Wirtschaft, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keeps getting better

4,0 vor 7 Monaten

Kommentare: Resolver is a resilient, constantly improving platform that makes the day to day management of Incidents and Risk simple and easy.
The fact that it is cloud based means you can log in easily from the office, from home or on the go and it works just as well on mobile as it does on desktop.
Implementation can be a little tricky, especially if you have extensive bespoke requirements, which we do, but Resolver addressed them head on, and after much collaboration and cooperation we have a system that perfectly meets our needs and rarely, if ever lets us down.

Vorteile:

Resolver are constantly innovating and improving which means the platform keeps getting better. We receive several upgrades a year at no extra cost. In addition, their support team are fantastic and usually respond to issues quickly and efficiently.

Nachteile:

Whilst the support team are fantastic, the implementation team were a bit more of a challenge. It took longer than promised to finish implementation and took a second run to iron out some longstanding issues, but to be fair to resolver they did this free of charge and we were fairly early adopters following their switch to the Core platform from Resolver.

Sherry
Physical Security Coordinator in USA
Versorgungsunternehmen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Core daily use

3,0 vor 2 Jahren

Kommentare: The program is not what we expected and it's not providing the information we need. It's slow, when we do our weekly meeting we run different queries to look at reports and we always have to sit and wait for it to g to the requested area.

Vorteile:

We are not happy with the software. We are not able to run the type of reports that we need. There is very limited or if any training. A one time email about a program is difficult to sit down and try to figure out. I am sure there are options that we are not using but it's too time consuming to try and figure this out. A 2-3 day training session would be a significant improvement.

Nachteile:

The reporting process about this software. If we query all open or closed calls that are assigned to a specific person you are not able to clear that and search someone else, even if you change things in the search. It continues to constantly bring up the same person. Incident and investigations are very difficult to search for past reports. The system is very slow and not user friendly.

Lawrence
Management and Program Analyst in USA
Staatsverwaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Multifunctional Resolver

5,0 vor 2 Jahren

Kommentare: I greatly enjoy working in the system, the Resolver team in fantastic and very responsive. Any issues that may come up (rare though they are) are handled quickly.

Vorteile:

I love the scalability of the platform, we are currently using builds in 4 different orgs with plans to add more in the future.

Nachteile:

There are a few features that are not currently present that I thought would have been standard or considered a basic necessity.

Ian
Ian
Chief Compliance Officer in Kanada
Verifizierter Nutzer auf LinkedIn
Bankwesen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A fully customizable product with a dedicated staff

4,0 vor 6 Jahren

Kommentare: The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs. The customer support is very helpful and will return requests in a timely manner.

Vorteile:

The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs. In instances where they were uncertain of the systems capeabilities, they took it back to their team and came out with a solution, or have it on the list of future enhancements. Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users. The product is very user friendly, and as part of the development/implementation team in our organization, the required level of training for our staff was minimal on how to use the system. There are an endless reporting capabilities. Additionally, they empower our admin team with the abilility to cusomize the system and a support system is in place to assist the modification.

Nachteile:

There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked. Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.