--- description: Detaillierte Informationen über Workiz zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für Garagentore](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://www.capterra.com.de/software/147525/workiz Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147525/workiz?page=2) > Verwalte deine Services und deinen Geschäftsplan, verfolge Jobs in Echtzeit, erstelle Rechnungen und Angebote und erhalte Zahlungen und Statistiken. > > Bewertung: **4.4/5** von 218 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Workiz? Workiz eignet sich hervorragend für Unternehmen jeder Größe mit Mitarbeitern im Außendienst, darunter: Schlosser, Teppichreiniger, Handwerker, Reparatur von Garagentortüren, Müllentfernung, Elektriker, Klempner und mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 218 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Workiz - **Region**: San Diego, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Spanisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Angebote / Schätzungen - Anpassbare Formulare - Anpassbare Rechnungen - Anrufaufzeichnung - Arbeitsauftragsverwaltung - Audit Trail - Aufgabenmanagement - Automatisierte Terminplanung - Berichterstattung / Analyse - Bestandskontrolle - CRM - Computer Telephony Integration - Elektronische Unterschrift - Elektronische Zahlungen - Erinnerungen - For Carpet Cleaners - Für gewerbl. & industr. Elektroinstallateure - GPS - Gerätenachverfolgung - IVR - Inventarverwaltung - Job-Management - Job-Planung - Kalenderverwaltung - Kontakt-Datenbank - Kostenschätzung - Kundendatenbank - Kundendienst-Historie - Kundenmanagement - Mehrere Standorte - Mitarbeitereinsatzplanung - Mobile App - Mobile Zahlungen - Mobiler Zugriff - Online-Zeiterfassung - Projekt-Nachverfolgung - Projektplanung - Projektzeiterfassung - Real-Time Updates - Rechnungsmanagement - Rückruf-Terminplanung - Subcontractor Monitoring - Techniker-Management - Terminplanung - Timesheet Management - Versandmanagement - Vorbeugende Wartung - Weiterleitung von Anrufen (Call Routing) - Zahlungsabwicklung - Zeit & Kosten Verfolgung ... und 17 weitere Funktionen ## Integrationen (15 insgesamt) - CompanyCam - Google Calendar - Gusto - Linxup - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier - Zoom Workplace ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Software für Garagentore](https://www.capterra.com.de/directory/31415/garage-door/software) ## Ähnliche Kategorien - [Software für Garagentore](https://www.capterra.com.de/directory/31415/garage-door/software) - [Software für Teppichreiniger](https://www.capterra.com.de/directory/31417/carpet-cleaning/software) - [Schlosserei Software](https://www.capterra.com.de/directory/31675/locksmith/software) - [Equipment Maintenance Software](https://www.capterra.com.de/directory/30103/equipment-maintenance/software) - [HVAC Software](https://www.capterra.com.de/directory/30107/hvac/software) ## Alternativen 1. 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November 2024* | Unternehmensberatung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: it is a system that can integrate several areas and thus be able to work on the same platform, it makes everything more efficient and tasks that are repetitive and take time can be automated, it helps me a lot in the automation process because I save hours of work with tasks that the system can help me do in a very safe way > > **Nachteile**: its response management is a little slow in responding but it is not something so bad that it cannot be solved or sometimes it is the advisor since not all are fast > > it facilitates tasks and helps everyone to be connected for efficient work ----- ### "3 years with Workiz and then this…." — 4.0/5 > **Bryn** | *8. September 2021* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE\! > > **Nachteile**: The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz > > My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz. It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA ----- ### "Before You Decide To Go With Workiz..." — 2.0/5 > **Dawson** | *7. Mai 2024* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: There are a few things I grew to appreciate about Workiz like the automations, but there's way more to the story. > > **Nachteile**: Since day one of switching to Workiz it has been a non-stop headache. The sales team was quick to promise every functionality that was important to us like a call center that can manage multiple locations, importing all of our historical data into Workiz, and much more. We quickly found out that there was no merit to what they promised on the sales calls. We experienced extensive QuickBooks sync issues that skewed our financial reporting, making it impossible to know what our true financial situation was. After months of reaching out to Workiz support they finally admitted they had an internal problem that was causing this and refunded us 1 month of software cost. The onboarding team did an embarrassing job of importing our historic data. Almost every invoice over the past year was populated in Workiz but was not showing a collected payment, so the system was showing hundreds of thousands of dollars overdue in payments over the past year. The other customer service reps that we spoke with couldn’t answer simple questions we had about the functionality of the software. We had to figure out everything on our own. Workiz is also missing some functions that you think would be obvious to anyone using a home service software, for example: You are unable to make invoicing required before closing out a job (techs consistently forget to create invoices leaving this up to office staff to catch). You are unable to be signed in on multiple devices at the same time, e.g. your cellphone and a field device like iPad or tablet. The mobile app does not rotate sideways. Workiz text can’t display emojis. The list goes on and on, but I just can’t believe that a company like this is so popular and doing so much revenue annually. They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look elsewhere. We used Jobber before and although imperfect, it’s cheaper, easier to use, has much better customer service, easier to train techs on, etc.. > > My experience with Workiz has been terrible. It's costed my business thousands of dollars in extra time and mind space, and I'm pretty sure my accountant hates me now. ----- ### "Changed from Quickbooks to Workiz - Best Decision Ever\!" — 5.0/5 > **Adrian** | *19. August 2021* | Verbraucherdienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We use the system with our Call Center and it's amazing, the staff was trained within a day for being able to use the needed features and they've been working the rest when they have the time. Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected. > > **Nachteile**: The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route. I did manage to work with one of the guys and figured out how to best get what I wanted to start and then to be able to grow. With his input we would have gone another route and I'm really glad we didn't. Bar none the best software I've used to date in my company. > > Overall it's been great, some learning curves but even my guys will contact support if they need help which in this day and age where everybody is spoon fed that it awesome. I will continue to use this software for the foreseeable future. ----- ### "WorkIz is a game changer\!" — 5.0/5 > **Beverly** | *2. März 2021* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job \& client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job \& client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information. > > **Nachteile**: Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page. > > After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend\!\! ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147525/workiz?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/147525/workiz) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten