Was ist Workiz?
Workiz hilft Tausenden von Außendienstmitarbeitern, profitablere Abläufe zu gestalten. Schlosser, Elektriker, Handwerker, Installateure und mehr nutzen Workiz, um schneller bezahlt zu werden, mehr Aufträge zu gewinnen und mehr Fünf-Sterne-Bewertungen zu erhalten. Verfolge sämtliche Aspekte deines Unternehmens von der Terminplanung bis zur Rechnungsstellung in Echtzeit, erhalte Zahlungen, eliminiere Diebstahl durch Mitarbeiter, steigere deine Werbewirksamkeit und erstelle Berichte, ob auf dem Desktop, dem Tablet oder dem Handy. Das Team hilft dir bei der Einrichtung und liefert innerhalb von wenigen Tagen Ergebnisse.
Wer verwendet Workiz?
Workiz eignet sich hervorragend für Unternehmen jeder Größe mit Mitarbeitern im Außendienst, darunter: Schlosser, Teppichreiniger, Handwerker, Reparatur von Garagentortüren, Müllentfernung, Elektriker, Klempner und mehr.
Wo kann Workiz bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil)
Über den Anbieter
- Workiz
- Ansässig in San Diego, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Workiz
- Ansässig in San Diego, USA
- 2015 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Workiz – Videos und Bilder
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Bewertungen über Workiz
Oleg C.
Excellent development team.
Kommentare: We can provide you over the phone more details of our experience from our technicians.
Vorteile:
Interface, excellent for appliance repair industry. "Custom fields" option is great. "Product and service" is very good.
Nachteile:
Missing user guide. I wish to get more changes in CRM soft for our needs.
Antwort von Workiz
letztes Jahr
We do have an amazing dev team! We just launched a new academy, highly recommended for new employees and clients. Check it out here: https://www.workiz.com/academy/
Bryn P.
3 years with Workiz and then this….
Kommentare:
My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz.
It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA
Vorteile:
We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE!
Nachteile:
The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz
Kala O.
In Betracht gezogene Alternativen:
Workiz WORKS for US!!
Kommentare: The best part about Workiz is the ability to access our files from our sales teams' mobile devices. The majority of our staff do not sit in an office, rather they work almost exclusively from job sites and their trucks. Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple.
Vorteile:
Workiz has made managing our projects so simple! We are able to store project information, manage our AP and AR, photos and paperwork so efficiently.
Nachteile:
At first, we did have some issues integrating other software with Workiz. However your support team was always available and eager to assist.
Philip P.
In Betracht gezogene Alternativen:
Mediocre at best
Kommentare: I would say overall would never come back to utilize the service. I've utilized plenty of different softwares and this used to be great when it was SendAjob but since the transition to Workiz. You guys fall short and don't meet our needs. Maybe a one man show and or someone who doesn't need detailed, efficient workflow.
Vorteile:
It seemed like a great software that would be able to customized to our needs. They used to be "SendAJob." When they were the service was great and flowed well.
Nachteile:
The cons can go on and on. Very hard to distinguish the schedule. if you need a client with multiple properties and sub addresses this is the worst software I have ever encountered for such client management. The card processing wasn't efficient. the technical team when needed would only answer very generic and not try to create solutions.
Antwort von Workiz
letztes Jahr
Sorry to hear you didn't like it Philip. We're always listening to our clients and we want to thank you for submitting this review. We're making Workiz even more robust this year. We've just launched an update to our CC payments and we're soon launching more automations for owners of larger businesses as yourselves. Check out another software and share with us your experience. No software is perfect but we're sure we can beat our competition... Would love it if you gave us another shot soon :-)
Eldar C.
Poor customer service
Kommentare: The software is good the customer service is bad
Vorteile:
Great software, how many features in overall it's pretty good I do like the phone system best
Nachteile:
The customer service of this company is very poor , every time I have an issue I have to contact them numerous amount of times and it usually takes many days to resolve. It is extremely hard to get a representative
