Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Workiz?

Workiz hilft Tausenden von Außendienstmitarbeitern, profitablere Abläufe zu gestalten. Garagentor-Reparaturfachleute, Elektriker und andere nutzen Workiz, um schneller bezahlt zu werden, mehr Aufträge zu gewinnen und mehr Fünf-Sterne-Bewertungen zu erhalten. Verfolge sämtliche Aspekte deines Unternehmens von der Terminplanung bis zur Rechnungsstellung in Echtzeit, erhalte Zahlungen, eliminiere Diebstahl durch Mitarbeiter, steigere deine Werbewirksamkeit und erstelle Berichte, ob auf dem Desktop, dem Tablet oder dem Handy. Das Team hilft dir bei der Einrichtung und liefert innerhalb von wenigen Tagen Ergebnisse.

Wer verwendet Workiz?

Workiz eignet sich hervorragend für Unternehmen jeder Größe mit Mitarbeitern im Außendienst, darunter: Schlosser, Teppichreiniger, Handwerker, Reparatur von Garagentortüren, Müllentfernung, Elektriker, Klempner und mehr.

Workiz Software - 1
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Workiz Software - 4

Du bist nicht sicher, ob Workiz das Richtige ist? Mit einer beliebten Alternative vergleichen

Workiz

Workiz

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Kostenlose Testversion
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4,5 (206)
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VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
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Preis-Leistungs-Verhältnis
Kundenservice
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4,5 (766)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Workiz

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
70%
4
21%
3
3%
2
3%
1
3%
Oleg
Oleg
Founder & CEO in Kanada
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent development team.

5,0 vor 6 Jahren

Kommentare: We can provide you over the phone more details of our experience from our technicians.

Vorteile:

Interface, excellent for appliance repair industry. "Custom fields" option is great. "Product and service" is very good.

Nachteile:

Missing user guide. I wish to get more changes in CRM soft for our needs.

Antwort von Workiz

vor 3 Jahren

We do have an amazing dev team! We just launched a new academy, highly recommended for new employees and clients. Check it out here: https://www.workiz.com/academy/

Beverly
Office Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

WorkIz is a game changer!

5,0 vor 3 Jahren

Kommentare: After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend!!

Vorteile:

Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job & client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job & client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information.

Nachteile:

Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page.

Antwort von Workiz

vor 3 Jahren

Thanks Beverly! We're keeping improving with time and our product team just got a whole lot bigger. Stay tuned for more feature updates!

justin
CEO in USA
Einzel- & Familiendienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Customer support isn't too responsive. Impossible to get a refund.

3,0 vor 2 Wochen Neu

Kommentare: Not overall impressed with the customer support. I think the software is getting worse and worse with bugs and updates.

Vorteile:

It's does the basic scheduling and invoicing feature ok. Its been getting worse.

Nachteile:

The customer support takes a month. [sensitive content hidden], Customer Success Team Lead, is very unresponsive. Took a whole month to try to get a refund. I asked to change to a monthly. They still charged me $3000+ for the yearly plan. There expensive for the phone services which doesn't even connect with calls to well.

Antwort von Workiz

vor 2 Wochen

Thank you for sharing your feedback. We sincerely apologize for the delays and difficulties you experienced with our customer support and billing process. We aim to provide a better experience than this. We apologize for the delay in processing your refund. We are also aware of the connectivity problems with our phone services and are actively working on improvements. Your input helps us identify and address these issues more effectively. We are continuously working to enhance our software so that our service pros can provide the best service possible. We appreciate your patience and are committed to providing better support moving forward.

Richard
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Product

5,0 vor 3 Jahren

Kommentare: Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

Vorteile:

The modern technology that is built right in such as 2-way texting, notifications, email, automation. The App is amazing and full of almost everything the desktop offers. It has a built-in full phone system to call customers from and to receive calls and records all communication with every lead/client that calls. They have built-in CC processing payments, online booking tools, online chatbot features that can also serve as a booking tool.

Nachteile:

They have a "Leads" feature you can turn on so for a company like myself who does all estimates a lead is where about 90% of the communications occur, but you can't set notifications and text alerts to clients when they are in the lead status. This should be updated and hopefully will be. Once a lead becomes a Job or someone that owes you the money you have full range to communicate with them via text, email, and auto-notifications. This works great for a service business that doesn't do many estimates and only sets up service appointments for service work, but not so much for a company using Leads and doing estimates.

Antwort von Workiz

vor 3 Jahren

Great review Richard - we really appreciate it! Feedback noted and will be shared with our product team.

John
Owner/Manager in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Simple and affotdable

5,0 vor 4 Jahren

Kommentare: It helps us know where are techs are at and how long they will be there, the automatic review request, We are logging our tines of srrival, departure and mileage. There are great as one they offer as your company grows.

Vorteile:

My technicians are old school and want everything on paper but this software made it so easy for them to do. Our productivity increased and so did out customer base and I believe it had a lot to do with this software and keeping us organized, ,,Thank you Workiz!!!!!!

Nachteile:

Yes, I have trouble understanding the estimate vs job input.

Antwort von Workiz

vor 4 Jahren

Hi John, thanks so much for your outstanding review. It's incredible to hear that your productivity and customer base has increased after you started using Workiz! Akins Garage Door Service has been a great addition to our team, and we're here for anything that you need. In regards to your comment about the estimate vs. job input, we'd like to see how we can help you out. Please reach out to your account manager and she will be happy to take you through it! Thanks again for your review.