Wer verwendet MassageBook?

We allow the small to medium size massage practice, bodywork business, and day spas to compete with their bigger rivals.

Was ist MassageBook?

For the massage professional:
MassageBook is a web based desktop, mobile and tablet practice management software solution to help professional massage therapists and bodyworkers achieve business success by simplifying scheduling, marketing, & online business functions.

For the consumer of massage and bodywork services:
MassageBook is the leading national directory of professional massage therapists, simplifying the process of finding and booking local massage therapists.

MassageBook – Details

2Book

https://www.massagebook.com

Gegründet 2013

MassageBook – Kostenübersicht

MassageBook bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von MassageBook ist ab 9,99 $/Monat verfügbar.

Startpreis

9,99 $/Monat

Preisinformationen

3 pricing plans from free to all inclusive plan for just $34.99/month.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

MassageBook Funktionen

Gesundheitssoftware
Behandlungspakete
Geschenkkarten-Management
HIPAA konform
Inventarverwaltung
Kundenmanagement
Terminverwaltung
Vorher-Nachher-Bilder
Abrechnung & Rechnungsstellung
E-Mail Marketing
Geschenkkarten-Management
Kundenmanagement
Mehrere Standorte
Mitarbeitermanagement
SOAP-Notizen
Terminverwaltung
Verkaufspunkt POS
Übungs-Management
Inventarverwaltung
Kundenmanagement
Lohn- und Gehaltslisten & Kommissionen
Mitarbeitereinsatzplanung
Terminverwaltung
Treueprogramm
Verkaufspunkt POS
Anruferinnerungen
E-Mail Erinnerungen
Kalenderverwaltung
Nachverfolgen von Terminbestätigungen
Online-Buchung
SMS-Erinnerungen
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen
Automatisierte Terminplanung
Gruppen-Terminplanung
Kalender-Synchronisierung
Kundendatenbank
Mehrere Standorte
Mobiler Zugriff
Online-Buchung
Online-Zahlungen
Termin-Erinnerungen
Wiederkehrende Termine
Zimmerbuchungsverwaltung
Abrechnung & Rechnungsstellung
Auftragsmanagement
CRM
Einkauf
Finanzmanagement
Inventarverwaltung
Leistungskennzahlen
Lieferanten-Management
Marketing-Management
Mitarbeitermanagement
Projektmanagement
Terminplanung
Trainingsmanagement
Zeit & Kosten Verfolgung

MassageBook – Nutzerbewertungen

Zeigt 5 von 154 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,7/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,7/5
David O.
Owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.1.2019

"Just What I Need To Manage My Practice"

Kommentare: I think that Massagebook really - and quite brilliantly - crosses the chasm that is often never, truly crossed by many companies out there: they connect the ever-ellusive Benefits of [a] Service with its Features. They are massage therapy practitioner-centric - we are their Clients (as well as their Customers) - delivering functional, beautiful, intuitive, and comprehensive services that are needed and desired most by massage therapy practitioners.
I stay because I feel like they have and continue to develop the software Just For Me. I like that :D

Vorteile: Massagebook is a complete software solution for my sole-proprietorship - detailed reports and appropriate and sane-levels of engagement with my clients are both built into Massagebook, two very important aspects of running my business.
Their mobile-accessibility - for both business-owner and its customers - is impeccable.
The marketing and promotional components are integrated very well into the CMS function.
Their payment portal only gets better and better - rates are fair, Referral Fees (from MB-domain-originated promotion, of which I have garnered several New customers) are nominal.
Their business Goals of making things "easy" is apparent in their Customer Service: knowledgeable, persistent, easily- and readily-accessible, and in the new Features they roll out on a regular basis.
The cost for their service is definitely worth paying - basically: it pays for itself in the time & money it saves me doing it "the old way".
I feel like everyone at Massagebook cares about the success of my massage therapy practice - from the regular emails from rep and the Massagebook Team to their blogs about How To maximize the use and benefits of the software to make my practice management Better, I learn more and more not only How to use the software, but also Why. They've really nailed down Delivering Value, and I am a loyal customer because I know they're interaction with me as a customer helps me be a better massage therapist AND businessperson.

Nachteile: As with most software subscriptions out there, there are features that I could use more of in my practice - but Massagebook is ALWAYS working to make the current ones Better and develop new ones for the benefit of the majority of its users. Over the 5 years I've been with Massagebook, they always seem to come through, albeit at the cost of time. I will always wish for a Perfect Product, and the Massagebook Team has and will always rise to the challenge by hearing my suggestions and requests and moving toward a more-efficient and easy software to use.

  • Quelle des Nutzers 
  • Bewertet am 31.1.2019
Erskine M.
Licensed Massage Therapist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.12.2019

"EM Wellness Massage Review for Massagebook "

Kommentare: I can truly say that I have matured in understanding how to run and manage my business more efficiently because of Massagebook. Love them and don't see myself using any other booking app in the near, or distant future.

Vorteile: Can’t say enough good things about Massagebook; recently, they increased the cost of the monthly subscription and I didn’t give it a second thought, because it’s well worth every penny. My business is so much more professional and flows more efficiently. I use it several times daily. Love the fact that if you cannot afford to pay for an expensive website, this is just as good – and the beauty is I have viewed several of my Wellness comrade’s sites and no two site looks alike, which is a great accomplishment – kudos! I could go on-and-on… I Highly recommend this booking app for all massage therapist who needs to run their business-like a Pro on a budget Features I Love:
Appointment Scheduling
Marketing
Soap Notes
Intake Forms
The Analytic of the business
Excellent customer support

Nachteile: I would say the only Con for me is, not being able to implement my own custom Gift Certificates and not use there’s – they’re too generic looking.

  • Quelle des Nutzers 
  • Bewertet am 19.12.2019
Aj S.
Mgr
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 20.5.2020

" Customer Management and Scheduling Software"

Kommentare: Overall is been okay and better than others many ways but sometimes the customer service reps. get very defensive when you site a flaw or even ask a legit question about something they could do better.

Vorteile: The best parts of this software is it’s potential. This software could potentially check off all of the boxes a spa or wellness practice could want if only they were all working properly.

Nachteile: The most frustrating aspect of this software is that the developers have created features that are great and needed, but don’t allow them to work properly. It’s like the company knows what you need, has created the platform and allows you to see it but not be able to fully execute it. Talk to text voice recording for SOAP notes is one example.
The option is there, the button and links are hot and active, but you are sorely disappointed to find out that after you press record, spend the time to give dictation, see that your text has been recorded only to press save and that feature doesn’t work!

Antwort des Softwareanbieters

von 2Book an 22.5.2020

Thank you for taking the time to leave a review, Aj.
We're always improving MassageBook based on the feedback we get - which we take seriously and incorporate directly into our weekly product planning sessions.
I am puzzled by your comment about speech to text as the software doesn't have that ability built in.
Are you using your phone's speech to text ability to write SOAP notes on the mobile app?
If you could please contact us with specifics of what you're running into that is not working as you'd like it to, I'll make sure I look into it personally.

Many thanks for your support!

- Mark (Founder)

  • Quelle des Nutzers 
  • Bewertet am 20.5.2020
Keith P.
Master Massage Therapist
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 10.11.2017

"Great features and functionality for a new therapist but... Experienced therapists it's lacking"

Kommentare: The free version of the software is packed full of front line features including preset website, easy scheduler features and basic soap notes. Customer Services is eager to listen and the software is evolving. Does have some reporting capabilities and keeping track of clients is typical of online booking software. Overall, for a new therapist of for someone that is taking their business to an online scheduler it is useful.

Vorteile: If you are a new therapist or just now going online with your scheduler this software is a nice start. Clean slick interface designed for the therapist that doesn't have much experience with business operations. Typical online scheduler with a few embedded features that can help.
Easy front end features that you can use to get up in running quickly. Customer support is always friendly and seems to listen which is a huge plus.
It comes with a preset website and if you want to take credit cards and gift cards they have teamed up with Stripe online processing.
You can embed massage book into your social media accounts to take appointments as well as start and maintain email campaigns.

Nachteile: Key back office features cannot be customized and lack user friendly capabilities . Still have to get out the adding machine. NO VOID Button! Features are preset and the idea behind customizing your in take forms, soap notes, and website are very, very limited for the price of premium subscription. Furthermore, the premium price relays very heavily on emails. Text reminders are okay but you don't know if the client ever receives those alerts. Lacks accountability for therapist to client interaction through the online experience. My clients don't like it and still call to schedule an appointment. I have done by part to integrate my website (personality I hate their preset website), and my social media accounts. I will not set up another credit card account. I use square which should be an option. Overall, if you are a new to the online scheduling world it is a good start. Seasoned business owners will have issues paying for a premium service they cannot tailor to their needs. Customer Service takes everything under advisement and states they are working on it. Which I am sure they are. For me I am downgrading to the free version until either improvements are made or I find something better for the money.

  • Quelle des Nutzers 
  • Bewertet am 10.11.2017
Robin S.
Owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.4.2020

"Excellent platform and customer service."

Kommentare: Over all, my experience with Massagebook has been positive. The customer service is excellent.

Vorteile: I enjoy the ease of use. My clients frequently comment on the ease of use and their appreciation for the appointment reminders. I also like the fact That I can control so many settings and features.

Nachteile: One feature that I would like to see if the ability for clients to tip when paying online.

Antwort des Softwareanbieters

von 2Book an 27.4.2020

Thank you for your review, Robin

You'll be happy to know that the ability for clients to pre-pay a tip when booking online will be made available in two weeks time!

More great enhancements are on the way as well...

  • Quelle des Nutzers 
  • Bewertet am 23.4.2020