AlayaCare

"Why AlayaCare is the only alternative for our company!"

Kommentare: Our after hours on call system, is functioning so much better. Coordination of the client with the caregivers is seamless. Staff are wonderful to have on our side ... very responsive!

Vorteile: Ease of use .... so user friendly. Walk Me is awesome feature.
All features needed for home care agencies as we move into the future.

Nachteile: Some issues with Skills and Qualification that were unable to resolve.

"AlayaCare - up with the times"

Kommentare: So Far it has been great, help is right there when needed. Still learning the ins and outs. But the organization is getting there.

Vorteile: I like how easy the software is to navigate around. The AlayaCare team is easy to work with and always able to help right away. I like how staff can see schedules and able to send reports directly to administrative staff. Easy to learn and easy to use. Still learning the system and what it is capable of.

Nachteile: I do not like that i cannot enter an employee for multiple shifts. (just fill ins) Takes a lot of time to put them in the system one by one. I know the AlayaCare team is working on this. Also the organization is struggling with some confidentiality issues. Employees are able to review previous reports other employees submit.

"AlayaCare software review"

Vorteile: The mobile software that be used on a smartphone is great. Love that it links to clients address and phone number. Clocking in and out feature is great.

Nachteile: Would be more helpful if different client statuses could be colour coded. i.e. discharged clients in red etc. On the desktop mode it requires many clicks to get where you need to get to.

"Concerns"

Kommentare: Not a bad system, there is great potential if they would ask staff that uses them. I think one day it would be nice if family members could access schedule system only to get a copy for themselves.

Vorteile: That all care and documents can be updated in the file. The access all staff has to use it. The easy tabs at the top.

Nachteile: How glitchy it is. all the updates make other things harder to use or are not needed. When updates happen or it goes down on working hours. To schedule updates in the middle of the night or after 8 pm would be great.

"Improving our way of working "

Kommentare: Great, all staff is productive and have patience to teach the individual or group

Vorteile: Easy to use it is very user friendly our coordinators learned scheduling system quick!

Nachteile: Not live totals in report . . .takes 24hrs - but Alaya is working on this