---
description: Detaillierte Informationen über EasyCall Cloud zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EasyCall Cloud Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [EasyCall Cloud](/software/147346/easycall-cloud)

# EasyCall Cloud

Canonical: https://www.capterra.com.de/software/147346/easycall-cloud

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/147346/easycall-cloud?page=2)

> Eine Online-Lösung für die vollständige Verwaltung eingehender und ausgehender Anrufe.
> 
> Bewertung: **4.4/5** von 17 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet EasyCall Cloud?

Kleine bis große Callcenter, Inbound- und Outbound-Teleselling – Outbund-Telemarketing

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 17 Nutzerbewertungen |
| Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: easy4cloud
- **Region**: Milano, Italien
- **Gegründet**: 2011

## Gewerblicher Kontext

- **Startpreis**: 25,00 €
- **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Italienisch, Spanisch
- **Verfügbare Länder**: Italien, Spanien

## Funktionen

- Anrufaufzeichnung
- Anrufer-ID
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Anrufverfolgung
- Anrufüberwachung
- Aufzeichnung
- Automatische Anrufverteilung
- Automatisches Telefonwahlgerät
- Automatisiertes Routing
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Berichterstattung über Anrufe
- CRM
- Call-Center-Management
- Chatbot
- Computer Telephony Integration
- IVR
- Inbound Callcenter
- Kampagnenmanagement
- Kontaktmanagement
- Outbound-Callcenter
- Power Dialer
- Prädiktive Wähler
- Rückruf-Terminplanung
- Umleitung der Anrufe
- Verfolgung von Interaktionen
- VoIP (IP-Telefonie)
- Voice-Mail
- Warteschlangenmanagement
- Weiterleitung von Anrufen (Call Routing)

## Integrationen (2 insgesamt)

- Telegram
- Zapier

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Telefon-Support
- Chat

## Category

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software)
- [Softphone Software](https://www.capterra.com.de/directory/31029/softphone/software)
- [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software)
- [Telefon Software](https://www.capterra.com.de/directory/30084/telephony/software)
- [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software)

## Alternativen

1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Aircall](https://www.capterra.com.de/software/144486/aircall) — 4.2/5 (458 reviews)
3. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (858 reviews)
4. [CallHippo](https://www.capterra.com.de/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [Gong.io](https://www.capterra.com.de/software/157969/gong-io) — 4.8/5 (560 reviews)

## Nutzerbewertungen

### "EasyCall Rating" — 5.0/5

> **Querobim** | *26. Dezember 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It is software with ease to make and receive calls. The configuration for using Voip helps to make calls faster. There is a feature for transferring calls between extensions and another called "Pendulum", which alternates between calls. For not receive calls, exist a resource for pauses. It possible control the time of work with use the logins accounts.
> 
> **Nachteile**: When you sign in, it automatically pauses, which can make the user forget and remain paused. In addition, there is no warning that the pause has ended, which may cause inconvenience.

-----

### "Fast, Easy to Use, and Reliable" — 4.0/5

> **Verifizierter Rezensent** | *26. August 2025* | Computer-Software | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: EasyCall Cloud is very intuitive and quick to set up. The interface is straightforward, which makes it easy for new users to get started without a steep learning curve. Tasks that normally take longer with traditional systems can be completed in just a few clicks, and call quality remains consistent even when moving fast. This combination of simplicity and speed saves time for the team and makes day-to-day operations much smoother.
> 
> **Nachteile**: I experienced a few small bugs in the beginning, but the support team responded quickly and solved them without delay.
> 
> My overall experience with EasyCall Cloud has been very positive. The platform is easy to use, fast, and reliable for daily operations. Even when small issues came up, the support team was quick to resolve them, which gave me confidence in the service. It has saved me time, improved efficiency, and made communication smoother across the team.

-----

### "Connection management tool" — 2.0/5

> **Diogo** | *16. Juli 2019* | Telekommunikation | Empfehlungsbewertung: 5.0/10
> 
> **Vorteile**: The tool has a large and functional database. It is possible to manage calls by year, month, day and hours. The number of incoming calls, among other management activities.
> 
> **Nachteile**: It has many implementation issues and features. Because it is a java file, it is known to have a hardware failure

-----

### "Programma perfetto per la gestione delle chiamate" — 5.0/5

> **Gianni** | *10. Juli 2024* | Rundfunk | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Utilizziamo questo software da diversi mesi e posso affermare con certezza che ha trasformato radicalmente la nostra gestione delle chiamate, sia per il servizio clienti che per il nostro reparto vendite. L'efficienza e la facilità d'uso del programma hanno semplificato notevolmente le nostre operazioni quotidiane, migliorando la nostra produttività e la soddisfazione dei clienti. Inoltre, l'assistenza clienti fornita è impeccabile: sempre disponibile, competente e pronta a risolvere qualsiasi problema in tempi rapidissimi. Consiglierei questo software a chiunque cerchi una soluzione affidabile e di alta qualità per la gestione delle chiamate.
> 
> **Nachteile**: Non abbiamo riscontrato particolare svantaggi per il software.

-----

### "Freedom for your business" — 5.0/5

> **Carmelo** | *7. Mai 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The most important feature of the software is the complete cloud implementation of all the functionalities, starting from CRM administration and configuration to the operator seat. This let you assemble a working team in a very smart way no matter if they work in office, in a cowering or from home.
The web user interface is very easy to use for everyone.
The social integration, the predictive and geo dialing let you set up very smart customer interaction workflow.
> 
> **Nachteile**: The missing feature is the mobile version of the software (but i think the first release is planned in the very near future).

-----

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/147346/easycall-cloud?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/147346/easycall-cloud)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/software/147346/easycall-cloud> |
| de-AT | <https://www.capterra.at/software/147346/easycall-cloud> |
| de-CH | <https://www.capterra.ch/software/147346/easycall-cloud> |
| en | <https://www.capterra.com/p/147346/Easycall-Cloud/> |
| en-AE | <https://www.capterra.ae/software/147346/easycall-cloud> |
| en-AU | <https://www.capterra.com.au/software/147346/easycall-cloud> |
| en-CA | <https://www.capterra.ca/software/147346/easycall-cloud> |
| en-GB | <https://www.capterra.co.uk/software/147346/easycall-cloud> |
| en-IE | <https://www.capterra.ie/software/147346/easycall-cloud> |
| en-IL | <https://www.capterra.co.il/software/147346/easycall-cloud> |
| en-IN | <https://www.capterra.in/software/147346/easycall-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/147346/easycall-cloud> |
| en-SG | <https://www.capterra.com.sg/software/147346/easycall-cloud> |
| en-ZA | <https://www.capterra.co.za/software/147346/easycall-cloud> |
| es | <https://www.capterra.es/software/147346/easycall-cloud> |
| es-AR | <https://www.capterra.com.ar/software/147346/easycall-cloud> |
| es-CL | <https://www.capterra.cl/software/147346/easycall-cloud> |
| es-CO | <https://www.capterra.co/software/147346/easycall-cloud> |
| es-CR | <https://www.capterra.co.cr/software/147346/easycall-cloud> |
| es-DO | <https://www.capterra.do/software/147346/easycall-cloud> |
| es-EC | <https://www.capterra.ec/software/147346/easycall-cloud> |
| es-MX | <https://www.capterra.mx/software/147346/easycall-cloud> |
| es-PA | <https://www.capterra.com.pa/software/147346/easycall-cloud> |
| es-PE | <https://www.capterra.pe/software/147346/easycall-cloud> |
| fr | <https://www.capterra.fr/software/147346/easycall-cloud> |
| fr-BE | <https://fr.capterra.be/software/147346/easycall-cloud> |
| fr-CA | <https://fr.capterra.ca/software/147346/easycall-cloud> |
| fr-LU | <https://www.capterra.lu/software/147346/easycall-cloud> |
| it | <https://www.capterra.it/software/147346/easycall-cloud> |
| nl | <https://www.capterra.nl/software/147346/easycall-cloud> |
| nl-BE | <https://www.capterra.be/software/147346/easycall-cloud> |
| pt | <https://www.capterra.com.br/software/147346/easycall-cloud> |
| pt-PT | <https://www.capterra.pt/software/147346/easycall-cloud> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Deutschland","address":{"@type":"PostalAddress","addressLocality":"München","addressRegion":"BY","postalCode":"81829","streetAddress":"Lehrer-Wirth-Str. 2 81829 München Deutschland"},"description":"Capterra Deutschland hilft Millionen von Nutzern die richtige Software für ihr Unternehmen zu finden – Vergleiche Tausende von Bewertungen & Ratings von top Softwareanwendungen.","email":"info@capterra.com.de","url":"https://www.capterra.com.de/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.de/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://www.linkedin.com/company/capterra/","https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.youtube.com/channel/UCYjWLCZnOKY90NAS9bFenIQ"]},{"name":"EasyCall Cloud","description":"Die Online-Software EasyCall Cloud für Callcenter bietet maximale Skalierbarkeit und Flexibilität für die Verwaltung von Online-Callcentern. Klare Preise und Auftragsverwaltung, Aufladen für Sprachanrufe, geografische Nummern und eingehende Kanäle. Alles ist einfach und wird sofort ausgeführt.\n\nEasyCall Cloud garantiert gebrauchsfertige VoIP-Leitungen und vorteilhafte Tarife für nationale und internationale Anrufe, über Festnetztelefone und Handys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/42fa162c-9620-4621-8d6e-66fc4577d4e5.png","url":"https://www.capterra.com.de/software/147346/easycall-cloud","@id":"https://www.capterra.com.de/software/147346/easycall-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.de/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":17},"offers":{"price":"25","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.de/software/147346/easycall-cloud#faqs","@type":"FAQPage","mainEntity":[{"name":"Was ist EasyCall Cloud?","@type":"Question","acceptedAnswer":{"text":"Die Online-Software EasyCall Cloud für Callcenter bietet maximale Skalierbarkeit und Flexibilität für die Verwaltung von Online-Callcentern. Klare Preise und Auftragsverwaltung, Aufladen für Sprachanrufe, geografische Nummern und eingehende Kanäle. Alles ist einfach und wird sofort ausgeführt.EasyCall Cloud garantiert gebrauchsfertige VoIP-Leitungen und vorteilhafte Tarife für nationale und internationale Anrufe, über Festnetztelefone und Handys.","@type":"Answer"}},{"name":"Wer verwendet EasyCall Cloud?","@type":"Question","acceptedAnswer":{"text":"Kleine bis große Callcenter, Inbound- und Outbound-Teleselling – Outbund-Telemarketing","@type":"Answer"}}]},{"@id":"https://www.capterra.com.de/software/147346/easycall-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Call-Center Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"EasyCall Cloud","position":3,"item":"/software/147346/easycall-cloud","@type":"ListItem"}]}]}
</script>