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Textmagic
Was ist Textmagic?
TextMagic ist eine voll ausgestattete Business-SMS-Plattform, mit der Unternehmen jeder Größe SMS-Textnachrichten an ihre Kunden, Mitarbeiter und Partner senden können. Der Dienst kann verwendet werden, um SMS-Benachrichtigungen, Warnungen und Bestätigungen an Kunden zu senden sowie SMS-Marketingkampagnen durchzuführen.
Wer verwendet Textmagic?
TextMagic wird am meisten von kleinen Unternehmen auf der ganzen Welt bevorzugt, die von den hohen Lieferzahlen und den offenen Raten der Textnachrichten profitieren.
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Textmagic
Bewertungen über Textmagic
Gut zum Planen von Mitteilungen.
Vorteile:
Mir gefällt, dass die Benutzeroberfläche genau gleich ist, unabhängig davon, ob der Dienst in einem Browser oder in der App verwendet wird. Ich mag auch die Möglichkeiten, Kontakte zu speichern und "Vorlagen" zu erstellen, die Felder aus dem Kontaktdatensatz wiederverwenden, und die zukünftige Planung von Nachrichten, die zu einem späteren Zeitpunkt und zu einem späteren Zeitpunkt gesendet werden sollen.
Nachteile:
Alle Dienste waren einfach einzurichten und problemlos.
Perfect communication tool
Kommentare: I was looking for a tool to communicate easily with various groups of employees. I liked what I saw on the website so I figured I would give it a try. Being able to send the same message to my employees all at once is an invaluable tool. We had a server outage and I was able to communicate with everyone to give them status updates without having to call each one.
Vorteile:
It's easy to use. I have multiple groups set up so that I can communicate with specific groups of people instantaneously.
Nachteile:
Nothing. I can't think of any improvements.
In Betracht gezogene Alternativen:
A Vital Tool
Kommentare: Safe Family Defense LLC has been using Textmagic for years to send important texts to small groups of clients pre and post events they have enrolled in. It has fantastic for this purpose. We especially like the ability Textmagic gives to include attachments by way of a link for the client to use to access the file. I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out.
Vorteile:
Textmagic has been integral in communicating important information to our clients. It allows us to send out reminders, information, review requests, and pictures to our clients following a training session. The cut and paste feature for numbers we are sending to is priceless. The customer service I receive from Textmagic is excellent.
Nachteile:
We are thinking about starting to use Textmagic for SMS marketing to large lists of clients; however, we are struggling with the cost structure Textmagic has in place. At this point, it is looking like Textmagic is going to be a bit to pricey for us to use them at this point for this purpose. There are competitors out there charging less for a comparable product in this capacity.
Perfect Communication Tool!
Kommentare: Excellent. Easy to use and super convenient way to communicate with all staff, when needed.
Vorteile:
User-friendly. We don't have a need to use Textmagic too often so it's nice to be able to pick it up and easily set up our messages to send. Being able to set up different groups - we can sort our staff by site for messaging.
Nachteile:
Can't say there is anything I like least. I did have a problem getting a message to send but found out it was due to a setting on my phone.
pros and cons to consider
Kommentare: Given my personal experience with textmagic, I have come across a lot of error and sometimes it is near unusable despite the pros. I would look into other options before PAYING for the service, as of right now it still feels in development and seems more like a free site with bugs than a paid one.
Vorteile:
once you get into it, textmagic is pretty intuitive to use. the text scheduling, two way messaging, and mass text functions are extremely useful, especially if you are a busy person.
Nachteile:
I feel almost as if they are still developing the entire site, messages get lost or delivered wrong. my interface with show messages in the wrong order. Sometimes the site just wont even let me in because the "checking if you are a human" or two factor authentication wont load.
Text Magic is the best choice
Kommentare: I looked at 5 other different SMS companies. What Textmagic offers was perfect for our needs!
Vorteile:
Simple-to-use with both classic and modern mode, has everything you need, competitive price, easy to use and everything is organized.
Nachteile:
Nothing. It's perfect. All works brilliantly.
In Betracht gezogene Alternativen:
Nice mass texting program
Kommentare: It’s easy to set up and use for the most part. There are a few small challenges along the way Like validating your text for sending “mass texts“. Those didn’t take long to do but did take a little time and thought (and that would be true at any of their competitors). Importing contacts is as easy as importing a CSV or Excel file. I love being able to schedule the text and use that frequently. It’s easy to respond to replies via my phone and my standard messaging app.
Vorteile:
Straightforward, ability to: import contacts (or add 1 at a time), personalize texts with data from import/entry (like first name, receive responses and respond from my phone or computer (no additional app required), Schedule texts to get maximum reads, keep history, See contact name in responses if loaded with data. Huge timesaver with personal feel of texting 1 on 1. Handles all the unsubscribe info for me.
Nachteile:
The price just went up And I don’t particularly like paying the new monthly fee for the standard phone number - I liked the cheaper better, but it’s still worth the price for me.
In Betracht gezogene Alternativen:
Not that great anymore
Kommentare: not too impressed, thinking of finding another provider.
Vorteile:
At first it seemed stable and easy to use, however it now does not feel that way.
Nachteile:
constant instability and very delayed messages, sometimes messages do not reach the recipients until it is too late, often 24-48 hours later
Antwort von TextMagic
vor 6 Monaten
We appreciate your feedback and apologize for the inconvenience. Please reach out to our support team so we can address these concerns directly.
Text Magic service has dropped in past few years
Kommentare:
Exprerience has been very horrible.
1) Everyday there is delay in sending the sms to users (MFA SMS)
2) Support has no clue with issue on their system, so never get confirmation if there is issue on textmagic
3) Once the issue is resolved there is no report to update about the issue i.e reason for issue and what steps are taken to avoid it in future.
Vorteile:
Have used Text Magic for our MFA SMS service for more then 5 years
Nachteile:
Textmagic has lost its reliblity which we got three years ago
Antwort von TextMagic
letztes Jahr
Thank you for sharing your concerns and for being a long-term user of TextMagic. We are sorry for the issues you've faced with our service, especially concerning SMS delays and the lack of effective support. We understand the importance of reliable and timely communication, especially for MFA purposes. Please know that we take your concerns seriously and are actively working to address these issues to prevent future occurrences.
Ideal for new SMS marketers and small budgets
Kommentare: Our small professional association wanted to incorporate text marketing into its marketing mix. Textmagic was the perfect solution for where we are now. The pay-as-you-go model is ideal for our small budget and limited usage. It was very easy to set up, and very intuitive to use. The only thing we don't like is that it doesn't integrate with our shopping cart or email provider. But for the limited amount we're using it right now, we're able to make it work.
Vorteile:
Textmagic is a fantastic solution for organizations on a small budget. And it's really easy to set up and use - very intuitive!
Nachteile:
We weren't able to integrate it with Woo Commerce or Mailchimp, which limits how much we use it.
TextMagic is Magic
Kommentare: I have really enjoyed it my overall experience with TextMagic.
Vorteile:
What I liked the most about TextMagic is that it was easy to use.
Nachteile:
The things I liked the least about TextMagic is that it costs a lot extra to add emojis to text. It's very helpful to add character and emotion.
Great Product!
Kommentare: It's been a great experience so far. Definitely helps with the time consuming parts of the job that used to take up so much of my day.
Vorteile:
Love being able to setup all my texting for the week on Friday and walk in to the office on Monday morning to see it's already started working for me. Makes life so much easier for us and for the client or potential clients.
Nachteile:
Don't think I've run into a situation that I would say I dislike something about it.
title title
Vorteile:
The app and ability for students to text me without having to use my personal number.
Nachteile:
Setting away messages and importing groups could be easier
Antwort von TextMagic
vor 6 Monaten
Thank you for your feedback. Your suggestions are valuable, and we'll consider them in our updates.
very active app
Kommentare: It is very seamless to use and very effective way to get your message across sharply
Vorteile:
very user friendly. it allows you to create your own text as it suits your needs and you can save your text as template therefore you don't need to be writing all the time
Nachteile:
It takes less that a second to sent and will also send you a report if the message is delivered or failed
Buggy
Vorteile:
cheap price, unlimited calls . support does respond fairly quickly
Nachteile:
buggy - dials the last number even when i'm trying to call a new number. and i can't lookup contacts by name i have to input the number to dial manually and type it in each time on my iphone 12 pro max. awful
Please add whatsapp
Vorteile:
This is a much much more fairly priced tool than other similar tools, especially for smaller businesses who might not want to or need to send 10,000 texts a day.
Nachteile:
Please develop the whatsapp integration! People are so much more forgiving of business reach outs, even warm calls, when it's in whatsapp and they're not mistaking it for a text from their mom or whatever.
Valued product for streamlining our business.
Kommentare: It's a non-intrusive way to speak to a client without the time consumption of a call.
Vorteile:
It's a quick and easy way to reach out to our clients.
Nachteile:
It would be nice to more more pricing options.
texts are never received
Kommentare: not good
Vorteile:
It's great when it delivers messages. But as of late the messages have not gone through. Please make necessary changes and updates.
Nachteile:
Our members do not receive our messages. When they do they don't get them until days later. This is not functional for our business, and causes confusion/delays in appointment reminders
Antwort von TextMagic
vor 2 Jahren
Thank you for your feedback. Our records show you experienced message delivery problems because you were not compliant with a new industry-wide 10DLC verification process. In 2022 we notified you by email that the 10DLC verification was missing on your account. Message delivery cannot be guaranteed under these conditions. We now see you switched to a verified toll-free number, as we recommended. For your information, we will soon disable sending texts by any user who is not compliant with 10DLC or who has not completed toll-free verification. The industry's goal is 100% traffic registration.
Very easy to use
Vorteile:
It enables me to contact my customers in a professional manner, with my business name at the top of each text, and for a very small financial outlay.
Nachteile:
There are no features that I don't like.
Text magic helps my golf game
Kommentare: It’s helped me automate my job.
Vorteile:
Easy to use. Responsive customer support.
Nachteile:
No problems at this point so no comments here.
Excellent SMS Reminder Product
Kommentare: We use TextMagic everyday to remind our contractors of their shifts. It works perfectly for us and stops any cleans being missed. The contractors also enjoy being remindered where they are going each day.
Vorteile:
Ease of use with many features to suit your needs.
Nachteile:
We like all the features. There is nothing that we need to add.
Necessary & Unnecessary features
Kommentare: Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my ability to do my job effectively. Our text message program with our customer base is pivotal to success within my company so it's vital to know if messages are reaching my customers.
Vorteile:
Ease of setting up and using templates!!
Nachteile:
Unnecessary feature - The email notifications that someone unsubscribed to your messages. If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary. Necessary/needed feature - You really need to develop an email notification when a text message is undelivered. I've sent several messages that were undelivered and I only discovered that they weren't delivered when I checked my history for a completely different message.
Antwort von TextMagic
vor 6 Jahren
Thank you for taking the time to share your review. We highly value our customers and their feedback. We are sorry to hear that our unsubscribed recipient notification is not useful for you. For your information, all email notifications can be modified under your account settings. To improve this feature, we will add the "Unsubscribe" option to our sent notification email so that you can turn off this notification with a single click. Unfortunately, we do not send an email for each failed message due to limited server resources. We recommend that you keep track of the delivery rate via TextMagic Web App by checking the message status in History or checking the overview under Reporting. You can also enable a notification to receive a daily report of your messaging statistics and go to your message history with a single click. Should you have any delivery issues in the future, please do not hesitate to email us: support@textmagic.com.
Easy to Use!
Kommentare: TextMagic makes it easy for us. Every day we text an unlimited number of customers whose insurance premiums have changed. Our customer express appreciation for the text message.
Vorteile:
I appreciate the pay-as-you-go option and not having to be locked into a contract. Our company is changing systems, so the no-contract option is best for our current situation. The customized templates making sending text messages so easy. The Block feature is comforting that we won't accidentally text a customer who stated did not want to receive text messages. I really love the Scheduled Text feature. This allows me to prepare the list of texts early in the AM and have them delivered after a certain time or divide the customer messages in spurts instead of all at once. I also like to see the text replies right in Text Magic.
Nachteile:
This isn't necessarily a con because I don't know if it's possible, but I wonder if TextMagic can be integrated with the new account system that we get next year and automatically send text messages under defined account conditions. I would like for a customer to be able to reply to a message "stop" or something and that number be added automatically to the Blocked list. Is TextMagic going to incorporate mass Email one day?
Antwort von TextMagic
vor 6 Jahren
Thank you for sharing your feedback. It is possible for your recipients to reply STOP and they will be unsubscribed automatically. Please read more about it here: https://support.textmagic.com/faq/opt-in-and-opt-out-from-lists/ We had no plans to incorporate mass email, as our company focuses on business text messaging services. If this changes in the future we will definitely update our customers.
A must for any tutor or small business
Vorteile:
I really like the mass messaging and the multiple languages.
Nachteile:
There is nothing we have found to dislike on this. It is wonderful.
TextMagic: Communicate Directly With Your Audience
Kommentare: I managed to launch successful promotional and communications campaign, and have the message get right away to the targeted audience as compared to other means where the message opening rate is low (email) or where the message gets lost in a flood of content (social media). Great experience. I definitely recommend.
Vorteile:
I love the fact that their SMS delivery rate are almost at 100%. The SMS length calculator is very useful and helps in saving costs. Their pre-build SMS templates are very useful and helps save time and copy-writing efforts. Best of all, the multiple numbers from which the SMS can be sent, if not the most sought Custom Sender ID, for optimal branding.
Nachteile:
I would appreciate that the prices get lower, or packs for unlimited SMS's for a day for example, were available.