RMS Marina

RMS Marina

von RMS - The Hospitality Cloud

Wer verwendet RMS Marina?

Designed specifically to meet the needs of the Marina Industry

Was ist RMS Marina?

RMS Marina is a cloud-based property management system that offers advanced solutions for marina management. Designed for single or multi-property Marinas with any level of complexity, RMS makes running your marina easier. Customizable and easy to use, primary functions include: slip reservations, guest payment portal, invoicing, point of sale, maintenance & repair, online marina map, auto-email and SMS, email campaigns and credit card processing.

RMS Marina – Details

RMS - The Hospitality Cloud

https://www.rmscloud.com/

Gegründet 1983

RMS Marina – Preisübersicht

RMS Marina ist verfügbar ab 99,00 $/Monat. RMS Marina bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für RMS Marina findest du unten.

Startpreis

99,00 $/Monat

Preisinformationen

$/Slip/Month

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

RMS Marina Funktionen

Marina Software
Ballast-Tabelle
Boot-Wartung
Hafen-Management
Rechnungsführung
Routing
Speicherverwaltung
Terminplanung
Verwaltung der Schiffsbesatzung

RMS Marina – Nutzerbewertungen

Zeigt 5 von 285 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.5/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.2/5
Josh R.
Operations Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 30.8.2019

"WE love RMS and wish we had switched sooner!"

Kommentare: Overall our experience has been great! All the automation saves us lots of time and makes us look more professional as well.

Vorteile: We like that it's cloud-based so we can access it from anywhere on any device at any time we choose. It's also very user-friendly for those taking reservations and the ability to easily take online reservations is great.

Nachteile: Can be a little challenging when making changes in the backend, but if we ever have any issues tech support walks us through it.

Antwort des Softwareanbieters

von RMS - The Hospitality Cloud an 4.9.2019

Thanks for your positive feedback Josh! We are thrilled RMS is helping your campground reach its full potential. We are glad our user-friendly system is making managing your property easier. RMS is committed to ongoing software development and exceptional customer support.

  • Quelle des Nutzers 
  • Bewertet am 30.8.2019
Gerard I.
Manager
Gastgewerbe, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 24.2.2020

"Review of RMS Ultra Lite"

Kommentare: I have found that RMS is incredibly capable but not so user friendly from my home with the desk top PC. With my laptop it has most often been when we are overseas and then the system has given me major headaches. The solutions are often there but much of the information inside FAQ's, for example, isn't aimed at users who are not using the full version.

Vorteile: The relatively low cost is its best benefit.

Nachteile: I have never considered the RMS system to be as "user friendly" as the systems that I had previously used. Perhaps it's simply the Ultra Lite version, whch RMS no longer want to support, but the cost structure of the next step up (RMS Lite) is far too great for me.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 24.2.2020
Anne R.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.3.2020

"Does everything you expect and so much more"

Kommentare: We have turned our ratings and occupancy upside down in aa couple of years and RMS has played an integral role in this. It's ease of operation and excellent support makes running the system efficient and trouble free

Vorteile: The ability to customise correspondence and offer unique guest interaction

Nachteile: The printing interface causes challenges too often. Would like greater access to formal training (however the youtube videos are a good alternative)

  • Quelle des Nutzers 
  • Bewertet am 27.3.2020
Ron B.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 25.4.2019

"Faulty product with crappy support"

Kommentare: I have started the selection process for another product because I want proper support.

Vorteile: It works, as far as direct bookings and Booking.com bookings are concerned.
It synchronises well with Booking.com. we have had no over bookings.

Nachteile: RMS is not capable to connect my hotel to Expedia. REALLY, I am not kidding. RMS passes the wrong currency. We are located in Cape Verde and they pass our prices to Expedia in Australian dollars.
RMS have been working on this for over a month now. I have to beg for updates on this problem and all they have told me is that it is a very complicated problem (where it really is only a matter of passing the right currency for the selected country).
Less important but still annoying problems are: Old (fashioned) user interface: Not all the screens work on a Mac, some screens only work in full screen mode. The application is not scalable/responsive.

Antwort des Softwareanbieters

von RMS - The Hospitality Cloud an 11.6.2019

Thank you for posting your feedback and Ron, we appreciate the opportunity to discuss this openly and frankly with you.

The information provided has been escalated with the entire global support team, especially the UK team.

Receiving unfavourable feedback is never nice to hear, but its a powerful tool that can be used in the ongoing training and development of our team.

We are sorry we failed to deliver the level of service you expected and required and please rest assured that corrective steps have been taken with respect to your particular circumstances.

Best regards,

Peter Ferris
Director of Global Sales & Marketing

  • Quelle des Nutzers 
  • Bewertet am 25.4.2019
Preeti V.
Owner / Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 17.1.2020

"Great Software and Customer Service"

Kommentare: Overall dealing with RMS in system wise has been great and Customer service are easy to talk to, friendly, explain things with ease they don't rush you. The team know there system and how to explain :-)

Vorteile: The ease of using the software and amount of work that can be done with one product.

Nachteile: So far nothing, I'm learning things everyday and so far like it all

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 17.1.2020