Unito

One of the best software for automating workflows

Vorteile:

It is an excellent workflow software that helped me streamline the workflow of my teams and improve collaboration. I was able to integrate it with tools like Trello, Asana, JIRA, and others to bring all of a team's tasks, projects, and conversations into one central hub.One of the most notable features is its ability to bridge communication gaps between teams and tools. I was able to create custom workflows that automatically synchronize updates, comments, and other changes across multiple platforms. This helped my teams avoid manual effort and errors, and improved the efficiency of their work processes.

Nachteile:

No cons identified so far. Support team provided excellent demo.

Great tool to sync Jira with other project management systems

Vorteile:

I'm using Unito's Asana to Jira synchronization and it works perfectly. It syncs all statuses (Jira status can be mapped to any Asana section), all tasks content, comments, subtasks (available as a beta feature) back and forth. One little perfect detail is that it adds link to Jira ticket to the end of Asana description task, and vice versa. So two entities are linked perfectly. AND it adds a Jira ticket number to the Asana task title, very convenient. Before that I tried to sync two tools with Zapier and it just didn't work. Zapier integration was creating copies on task updates, statuses wouldn't work. So I was happy when I found Unito. The setup was really easy to do, and it works quickly. That team does a really good job! Also their support is great, I was able to ask and get answers to all my questions, and send them a couple of suggestions on what to improve.

Nachteile:

Their pricing model. It's a pay per active user, meaning that each user mentioned in the ticket would cost you additional amount. That's independent on whether this person actually works on your project, or the ticket was just transferred to you from another team. All users that are just technical, e.g. Gitlab user, also count in.

The worst support ever

Kommentare: Terrible. The support reply within days (when their service is down), the support's only answer is "we are so sorry" and nothing changes. I tried to escalate the issue several times and nothing changed. So far, we are 1 month without an integration service for which we pre-paid and the support's answers are: we are so sorry, the ticket is with the developers... CRITICAL!

Vorteile:

I liked the fact that we can use jira while all our partners are monitoring the progress in trello and that we can setup different flows for different project BUT this is only when the app works.

Nachteile:

The sync doesn't work for over a month now! OVER ONE MONTH and the only thing the support says every day is that "the developers are working on it". Absolutely terrible customer service and we pre-paid for a whole year for a team of 10 ppl. Absolutely ridiculous, do not try this app at all!

Saved my team time and made our lives easier

Kommentare: We used Unito in our marketing agency to connect a client's preferred project management tool (Asana) with ours (Trello). It was super easy to set up and saved our entire project team not only time, since we could continue to use our tool rather than learn a new piece of software, and frustration, allowing us to streamline projects between the client and our project team. Highly recommend this for small teams needing to simplify processes and save time and money. For the cost of 2.5 man hours, we had an annual subscription that saved us DOZENS more hours, at a minimum.

Vorteile:

Finding a tool that integrates as easily as Unito is important on our small team, where every minute counts. The process of adding Unito to our suite of project management tools was really easy and solved a huge issue we were having.

Nachteile:

I didn't experience any issues or problems with Unito.

Project Management made easy with a powerful integration tool

Kommentare: One thing that I love about Unito is that it can enable you to synchronize Asana to Jira very easily. All statuses get synced (I'm talking about the Jira Statuses that can be mapped to Asana Sections). Everything from comments to tasks and even subtasks can be synchronized. Their customer support is also on point as I got all my questions answered in no time. They are also very open to suggestions that can help them improve. Dealing with a company that holds customer sovereignty highly is a wonderful experience.

Vorteile:

1) General: Unito is fairly priced and appears robust. You can easily tell that the app is built keeping durability and reliability in mind. I mean, I've not witnessed any bugs or errors so far. Even the setting up process was a breeze. Unito also allowed me to seamlessly mirror my Jira/Asana approaches without any data redundancy. 2) Synchronization Feature: The synchronization feature is very powerful and allows me to connect two applications and keep them up to date.

Nachteile:

1) Data Field-Mapping: In my opinion, Unito is not fit for field-mapping, however, I've found many walkarounds around this issue and I'm pretty sure you can too. This certainly isn't a deal breaker because I've found ways to counter this.