Wer verwendet Hemlane?

Das Unternehmen arbeitet mit Mietportfolios zusammen, bei denen die Personen mit Eigentum und das Management nach einer transparenten und automatisierten Plattform zur Verwaltung suchen.

Was ist Hemlane?

Erschwingliches Immobilienmanagement für Langzeitvermietungen:
Hemlane ist eine intelligente und moderne Technologie, die Management durch intelligente Software und Zugriff auf Agents vor Ort durchführt. Sie wurde für Personen, die zwischen 1 bis 100 Mietobjekten besitzen, entwickelt.

Hemlane – Details

Hemlane

http://www.hemlane.com

Gegründet 2015

Hemlane – Kostenübersicht

Hemlane bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Hemlane ist ab 30,00 $/Monat verfügbar.

Startpreis

30,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Hemlane Funktionen

Hausverwaltungssoftware
Kreditüberprüfung
Leerstandsmanagement
Mieter-Nachverfolgung
Mieter-Portal
Online-Zahlungen
Steuermanagement
Website-Management
Abrechnung & Rechnungsstellung
Eigentümerportal
Gewerbliche Immobilien
Instandhaltungsmanagement
Kontaktmanagement
Kreditüberprüfung
Miet-Nachverfolgung
Mieter-Nachverfolgung
Mieter-Portal
Mietverträge nachverfolgen
Offene Stellen verfolgen
Portfoliomanagement
Spesenmanagement
Steuermanagement
Säumnisgebühren-Berechnung
Vermieter-Datenbank
Versicherungsmanagement
Website-Management
Wohneigentumsmanagement
Zahlungsabwicklung

Hemlane – Nutzerbewertungen

Zeigt 5 von 82 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,9/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,9/5
Jessica M.
President
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 27.12.2019

"Great value and customer support for small business owner"

Kommentare: We did extensive research when choosing on online platform for the management of our properties. Hemlane was one of the only platforms that we felt truly protected on, as landlords who are conscious about legal concerns around allowing online payments. But we also greatly appreciate that the software is easy to use for our tenants, and so far, they really appreciate the functionality of it! It’s made communication and processes so much more seamless!

Vorteile: Being able to provide my tenants with a secure platform for online payments and communication has made our operations so much more seamless! The customer service has been exceptional, and there are so many other features we are still learning, ad have yet to implement. What a great value for our money as a small business!

Nachteile: The financial features are still basic, but I appreciate their compatibility with QuickBooks and other software.

Antwort des Softwareanbieters

von Hemlane an 30.12.2019

Thanks Jessica! And, we look forward to improving the financials for you!

  • Quelle des Nutzers 
  • Bewertet am 27.12.2019
Lukas L.
Owner
Immobilien, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 20.11.2019

"Feedback from an engineer"

Kommentare: Excellent. I'm glad we chose Hemlane. It is my secret tool that i don't think many landlords have heard about. The big names out there dominate the market, but we tried a few of them very systematically and i wasn't impressed with them at all. As an owner that wants to take 10 units now, to 100 someday, i put A LOT of time and effort into evaluating software to try and select which one was going to be the best for our goals, grow with us, and also help us grow.

Vorteile: This software was made to make your life as a landlord easier and streamline many of the steps and tasks necessary when it comes to managing tenants. I spent quite a few hours filling out a decision matrix to select which software platform we were going to use. Hemlane was the easy winner with the items which we weight heavily and features that we wanted. Most of our weights and preferences stem from wanting to have a very streamlined and efficient property management system.

Nachteile: I think that coming on board and understanding how the Hemlane process works from the time a prospective tenant is interested to the time they are all set up as a tenant was not very well communicated. We kind of had to figure it out on our own. There is so many little nuances with what the software does, how it communicates, how it advertises, what happens when a prospective tenant reaches out from a 3rd party site via email, etc. Thought the software is set up great and i wouldn't change much, but some training when purchasing the product for the first time would have eliminated a lot of headaches and questions for instances like were mentioned. Also, PLEEEEEAAAAASSSEEEE make an android app. The mobile version of the site does not seem to work well. Both myself and tenants have had problems with it.

  • Quelle des Nutzers 
  • Bewertet am 20.11.2019
Debbie R.
President
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 14.5.2020

"Superior software and support at a very reasonable price"

Kommentare: My initial communication with Hemlane was with [SENSITIVE CONTENT HIDDEN] a Hemlane support representative who instantly impressed me with his knowledge of the Hemlane software and property management in general. Not only was he extremely helpful in answering my questions, but he also took the initiative to input my property information in order to get me up and running as quickly as possible. He continued to follow up with me until all my questions were answered and I was able to navigate the platform on my own, which did not take long. He is a valuable asset to Hemlane and I very much enjoy working with him.

Vorteile: 1. See pertinent information about properties/tenants at a glance
2. Keeps track of financials and maintenance in real time
3. Emails updates on financials and tenant communication
4. Assists with marketing of properties
5. Relatively easy to navigate
6. Support services are awesome! Both human and web-based.

Nachteile: 1. Extra charge for marketing rentals to some popular websites

  • Quelle des Nutzers 
  • Bewertet am 14.5.2020
Mark F.
President
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 15.11.2017

"Terrific tool, really enjoy how it's made my life easier!"

Vorteile: It's pretty quick and easy to get right into it and start working. And, I have never experienced such incredible customer support with software - simply the best, and the standard by which all others should be judged.

Nachteile: There are a couple functionality elements that sometimes leaving me scratching my head. But once I get it, I'm good to go.

  • Quelle des Nutzers 
  • Bewertet am 15.11.2017
Cindy Y.
Property Manager
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 7.4.2020

"Hemlane experience"

Kommentare: Good. Hemlane has satisfied the following needs I want in my day to day operating business as a property manager - marketing, leasing, rent collection and maintenance request

Vorteile: Software is available on both desktop and mobile devices with same functionality. Ease of usage and good value for the top priority functionalities that I need the most using a property management software for small size property owners. This includes marketing, leasing, rent collection and maintenance request management. I have not fully experienced the leasing interfacing aspect with clients so I am looking to explore the leasing capability.

Nachteile: When an operation fails to perform, it simply prompt an error message. I would like the software provides more assistance to user by giving them more information what triggers the error message and how one can fix it themselves. I have been reaching out to support for assistance each time this takes places. I am amazed the responsiveness I received from support team so far. But I can foresee this support model will not last as more users using the software. Sometimes, it can be due to lag time for the information to commit at the backend database that triggered the operation error. The reason why I said that is I received response from support team letting me know they are not sure why I will receive an error but they were able to complete the operation without the error.

  • Quelle des Nutzers 
  • Bewertet am 7.4.2020