--- description: Detaillierte Informationen über Hemlane zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hemlane Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Hausverwaltungssoftware](/directory/30929/rental-property-management/software) > [Hemlane](/software/147198/hemlane) # Hemlane Canonical: https://www.capterra.com.de/software/147198/hemlane Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147198/hemlane?page=2) > Verwalte deine Mietobjekte von überall aus. > > Bewertung: **4.8/5** von 226 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Hemlane? Das Unternehmen arbeitet mit Mietportfolios zusammen, bei denen die Personen mit Eigentum und das Management nach einer transparenten und automatisierten Plattform zur Verwaltung suchen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 226 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Hemlane - **Region**: San Francisco, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 36,50 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aufgabenmanagement - Belegungsmanagement - Buchhaltung - Dokumentenmanagement - Erinnerungen - Forderungen - Immobilien-Datenbank - Immobilienverwaltung - Inspektions-Management - Instandhaltungsmanagement - Kommunikationsmanagement - Kontaktmanagement - Kostenverfolgung - Leerstandsmanagement - Lieferanten-Management - Miet-Nachverfolgung - Mieter-Nachverfolgung - Mieter-Portal - Mieter-Screening - Mietmanagement - Mietverträge nachverfolgen - Online-Zahlungen - Portfoliomanagement - Rent Collection - Steuermanagement - Tenant Management - Verbindlichkeiten - Verwaltung von Auflistungen - Wartungsplanung - Zahlungsabwicklung ## Integrationen (5 insgesamt) - Plaid - Stripe - TransUnion Collections Management - Zillow Rental Manager - Zumper ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) ## Ähnliche Kategorien - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) - [Immobilienverwaltungssoftware](https://www.capterra.com.de/directory/20050/real-estate-property-management/software) - [CRM Software für Immobilienagenturen](https://www.capterra.com.de/directory/30926/real-estate-crm/software) - [Mietverwaltung-Software](https://www.capterra.com.de/directory/30219/lease-management/software) - [Buchhaltungssoftware für Immobilienverwaltung](https://www.capterra.com.de/directory/32654/property-management-accounting/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [DoorLoop](https://www.capterra.com.de/software/211768/doorloop) — 4.8/5 (710 reviews) 3. [ResMan](https://www.capterra.com.de/software/135182/resman) — 4.6/5 (602 reviews) 4. [Buildium](https://www.capterra.com.de/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 5. [Rent Manager](https://www.capterra.com.de/software/2732/rent-manager) — 4.6/5 (643 reviews) ## Nutzerbewertungen ### "Clear, Patient, and Proactive Support from Hemlane" — 5.0/5 > **Jessica** | *7. August 2025* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most about Hemlane is the convenience of their system—it streamlines rent collection, communication, and account tracking in a way that saves me time and stress. > > **Nachteile**: There isn't a live person to talk to for quicker communication; however, my email was replied to within 24 hours. > > I recently reached out to Hemlane regarding a confusing payment reversal, and \[sensitive content hidden\] from their support team went above and beyond to clarify the situation. He took the time to investigate the issue thoroughly and explained the process in a way that was both detailed and easy to understand. I appreciated his transparency about how Hemlane fronts payments and why the reversal occurred when the tenant’s transaction failed. \[sensitive content hidden\] was patient, empathetic, and proactive—he didn’t just leave me hanging with a generic response. He offered practical next steps, including how to handle the late fee and what the tenant might do to resolve the issue with her bank. He even committed to following up personally to ensure the reversal is finalized and the matter resolved. Customer service like this makes a huge difference when you're managing properties and juggling multiple responsibilities. Thank you, \[sensitive content hidden\] and Hemlane, for your professionalism and support\! ----- ### "Hemlane: A Tech-Enabled Platform for Real Estate Property Management" — 5.0/5 > **Jacob** | *19. Juli 2026* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Hemlane provides real estate investors with the perfect pairing of technology capabilities and outstanding people to support you and your tenants. The platform is best described as 'subscription model meets al la carte services'. By offering different tiers of service (at different price points), we were able to select what works well for our growing portfolio of LTRs. We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend more time growing our business and less time contacting service providers and remitting payments. Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on the phone, or via their mobile app. > > **Nachteile**: While Hemlane has been responsive to and attentive to customer feedback when it comes to feature requests and enhancements, there are a couple of notable gaps that would significantly elevate their competitive advantage. 1 - There is currently not a user-friendly mobile app for landlords which would enable easier review of the investor's portfolio, key dashboards / metrics, and quick view of newly submitted maintenance requests (NOTE - one has been implemented for tenant experience). 2 - The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove the need for our current accounting platform. This current feature lacks robust reporting and visualizations of month over month / year over year tracking and filtering to enable greater analysis. > > Hemlane has earned the cost of their services by hiring the right people, providing the right technical capabilities, onboarding our tenants, and meeting with us periodically to ensure the delivery of their services are meeting our expectations. Overall, we give them high marks and believe with their continued commitment to customer feedback, investment in the platform's capabilities, it will continue to bring greater value to real estate investors and tenants. ----- ### "Do not recommend." — 1.0/5 > **Vincent** | *12. Juni 2025* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The billing section is alright. The maintenace section works. These are the only two things I havent found bugs in yet. > > **Nachteile**: Prospective tenants messaging is broken. Prospective tenants are unable to reply. It just takes them to a pre qual application. The lease generator has bugs. What is filled out when creating the lease, isnt accurately transferred to the actual pdf document. The customer support is useless. \[sensitive content hidden\] replies with a "not my problem" attitude and says I should speak to my onboarding specialist. > > Terrible. I would not recommend this to anyone. They are not friendly. I just get told to speak to someone else, who tells me I need to speak to someone else. ----- ### "If you self manage your investment properties Hemlane is terrific" — 4.0/5 > **Paul** | *14. November 2025* | Immobilien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Value, ease of use, interface works well on phone too. Great for self service prop management tracking. We have a team and work orders can get assigned. Rent collection is a breeze - why pay a PM 7-10% to collect your rent when you can automate it here. > > **Nachteile**: Accounting interface could use some work - ease of tagging, reductions of duplicates from system and bank, ease of integration with systems such as stessa > > Very good and easy to use. Inexpensive basic system. Always listen to customers and strive to improve based on feedback ----- ### "Hemlane allows you to scale as if you had a dozen people on payroll\!" — 5.0/5 > **Earl** | *25. November 2025* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for its customers\! It is easy to use and bugs are fixed quickly. Integrations with Plaid is seamless at this point, and the interface is easy for dummies and assistants to use. > > **Nachteile**: If I had to put something here, it would be how many steps I have to take to retry a failed payment. > > Overall, Hemlane has made it easy for me to scale to a number of properties I never thought was possible as a solo property manager with very little external support (no permanent staff, only one assistant). Hemlane handles the rest with ease. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/147198/hemlane?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/147198/hemlane) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten