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Hemlane
Was ist Hemlane?
Erschwingliches Immobilienmanagement für Langzeitvermietungen:
Hemlane ist eine intelligente und moderne Technologie, die Management durch intelligente Software und Zugriff auf Agents vor Ort durchführt. Sie wurde für Personen, die zwischen 1 bis 100 Mietobjekten besitzen, entwickelt.
Wer verwendet Hemlane?
Das Unternehmen arbeitet mit Mietportfolios zusammen, bei denen die Personen mit Eigentum und das Management nach einer transparenten und automatisierten Plattform zur Verwaltung suchen.
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Hemlane
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Bewertungen über Hemlane
Hemlane for Property Manager's
Kommentare: It is easy to use once it is set up the maintance department is superb and they are constantly taking care of the tenants
Vorteile:
Easy to use. The office upgrades the software to make it easier for the user to work with
Nachteile:
There are still things that I personally will like to change but I always talk to their office and they had made the change
In Betracht gezogene Alternativen:
Great Property Management Platform!
Kommentare: Its going well so far! [sensitive content hidden] great working with Logan to understand the platform and get educated before registering. Seems to have the functionality I need with products and price points that are very competitive. Biggest wish is for the App version to make it a little more mobile friendly.
Vorteile:
Hemlane is quite intuitive to use and very simple once you have done a task once. Very handy in collecting rent and tracking payment status / back money owed
Nachteile:
I would love for there to be an App version of Hemlane so I can easily manage my properties from my phone and allow tenants to access it easier. I am finding that prospective tenants are hesitant to apply if they have to log in and do it through a browser.
Antwort von Hemlane
vor 4 Monaten
Thank you for the wonderful review! We’re so glad you’re finding Hemlane easy to use and helpful for keeping your rent collection and payments on track. 🎉 It’s great to hear Logan could support you in getting started, and we’re thrilled you’re finding value in the all-in-one features we offer! We totally understand the convenience of an app and appreciate you sharing that feedback. Mobile accessibility is definitely something we’re keeping in mind as we continue to grow, so stay tuned! Thanks for choosing Hemlane – we’re excited to be part of your property management journey and are always here if you need anything! 😊
Gets the job done for a good price; needs some UX design attention
Kommentare: Pretty good. There are enough gaps & issues that I keep my eyes open for other property management software platforms to switch to, but have chosen to stick with Hemlane so far.
Vorteile:
Price feels about right for what you're getting. Hemlane team is pretty responsive and I've good experiences with their tenant placement service. Have had no issues managing tenants using the software. The support resources are valuable - especially if you're just getting started in property management.
Nachteile:
The software itself needs some serious UX design attention - specifically in the prospective tenant workflow/module. There are aspects of the software that seems like the product manager/development team have never used the software and/or don't understand how their users interact with it. In one instance after submitting a support ticket, Hemlane's own customer support admitted that they recognize some portions of the software are misleading.
Antwort von Hemlane
letzten Monat
Joe, thank you for your honest feedback! We're glad to hear that you've had positive experiences with our team and tenant placement service. We also appreciate your insights on the prospective tenant workflow. Our product team is always looking to improve, and we'd love to learn more about your experience. If you're open to it, please reach out to us at support@hemlane.com, mentioning this review, so we can better understand your concerns and schedule time to discuss more. Your input helps us make Hemlane better!
Hemlane is a good product
Vorteile:
Excellent lease tracking which provides a relatively seamless way for tenants to pay electronically
Nachteile:
I don’t like that in Financials, I can’t look at what’s outstanding for the current month without filtering
Antwort von Hemlane
vor 2 Jahren
Juan, thanks so much for your review! We appreciate the time you took to write this and to provide our team with feedback on the Financials. We look forward to continuing to improve our services with this in mind.
Hemlane Review
Vorteile:
The customer service has been really good.
Nachteile:
some of the functionality can improve, like bulk actions or the ability to add links and files to messages within the portal to tenants.
Antwort von Hemlane
vor 2 Monaten
Thank you, Bernadeau! We're glad you’re enjoying our customer service and improved functionality. We appreciate your feedback on bulk actions and messaging—it's valuable as we continue to enhance the platform!
