Wer nutzt diese Software?

Small and medium-sized employers who want to spend less time administering HR.

Durchschnittliche Bewertung

125 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 4.2/5
  • Kundenservice 4.4/5
  • Funktionen 4/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Bernard Health
  • http://www.bernieportal.com
  • Gegründet 2008

Über BerniePortal

All of HR in one place (finally!). BerniePortals all-in-one, cloud-based HR software gives employers and HR admins one simple, streamlined place to manage the full life-cycle of their employees. From applicant tracking and hiring, to onboarding, benefits, payroll, PTO, performance management, time and attendance and more, BerniePortal saves time, cuts the paperwork, and revolutionizes how you manage HR.

BerniePortal Funktionen

  • Beurteilungen
  • Einstellungen (Personalbeschaffung)
  • Hintergrund-Screening
  • Kandidatenverfolgung
  • Lebenslauf-Analyse
  • Lebenslauf-Suche
  • Personalbeschaffungs-Agenturen
  • Self-Service Portal
  • Stellenanzeige veröffentlichen
  • Vorstellungsgespräche planen
  • Workflow-Management
  • internes Personalwesen
  • 360-Grad-Feedback
  • Ausfallzeit-Management
  • Bewerber-Tracking
  • Einstellungen (Personalbeschaffung)
  • Entschädigungsmanagement
  • Leistungsmanagement
  • Lohn- und Gehaltslisten-Management
  • Mitarbeiter-Datenbank
  • Mitarbeiterprofile
  • Personalbeschaffungs-Management
  • Self-Service Portal
  • Verwaltung von Unterstützungsleistungen
  • Zeit- und Anwesenheitsmanagement
  • Abzug/Nachlass-Management
  • Anbieter-Management
  • COBRA Verwaltung
  • FMLA Verwaltung
  • FSA-Verwaltung
  • Für Makler
  • HIPAA konform
  • Invalidenversicherungs-Management
  • Krankenversicherung-Management
  • Lebensversicherung-Verwaltung
  • Mitarbeiter-Datenbank
  • Outsourcing der Benefits
  • Reklamationsabwicklung
  • Rentenplan-Management
  • Rentner-Verwaltung
  • Self-Service Portal
  • für Arbeitgeber
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Angestelltenhandbuch
  • Aufgabenmanagement
  • Dokumentenmanagement
  • Elektronische Formulare
  • Elektronische Unterschrift
  • Elektronische Verifizierung / I-9-Formulare
  • Orientierung Workflow-Management
  • Self-Service Portal
  • Trainingsmanagement
  • Verwalten von Job-Beschreibungen

Die hilfreichsten Reviews für BerniePortal

Customer support worth the price

Bewertet am 12.12.2018
Meghan elise G.
Vice President Employee Benefits
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were looking at having to hire two support staff immediately to support new & renewal business Q4. With Bernie's ease of implementation and instant streamlining effect we were able to defer to Q1 so we can spend much needed time searching, thoughtfully rather than desperately, for our one new staff member. Eliminated the need for a second one.

Vorteile: The fact that I don't have to build out anything or learn how to code to be able to use it and show my clients how to use it. I have one person at Bernie to communicate with and he builds everything needed to make me look good and my clients feel confident in the technology. I truly love not having a revolving phone bank of support or having to create a ticket online and wait for someone to pick it up.

Nachteile: Really can't think of a negative right now and haven't heard anything negative about it from any clients to date.

Open Enrollment 2019 -

Bewertet am 29.11.2018
Kristen R.
HR Specialist
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: For the most part the software is a great tool for open enrollment. It is quick and most employees could elect their benefits without any problems.

Nachteile: As the Benefits Administrator I am receiving a lot of feedback from employees that once you get to Step 3 (the page that encompasses all the benefit elections) doesn't auto generate to the next benefit. Employees have been confused by the fact that you hit "save and continue" and there is a check mark next to the benefit but they can't actually see the benefit because it is higher on the page and you would have to scroll up to confirm you have elected that benefit. I would also like to recommend that benefits that are available to employees that are no cost to them be put somewhere other than the benefit tab. It is confusing to employees to see STD and LTD listed at zero cost to them. I understand it is a benefit that is offered by the employer and they should be aware of it but it is confusing when you are making an election for something that you don't contribute to. I appreciate you asking benefit administrators for their feedback. I know it makes the software better and ultimately a better experience for the employees. :)

Antwort des Softwareanbieters

von Bernard Health an 5.12.2018

We appreciate your feedback and would like to help you resolve your troubles by offering a few tips:
1) "Step 3 doesn't auto generate to the next benefit": We would suggest adjusting the magnification settings on the device so that all content is visible. It may also be helpful to include instructions in the customizable informational box that appears when an employee selects a benefit.
2) "It is confusing to employees to see STD and LTD listed at zero cost to them."¿ We encourage taking advantage of the customizable information box that employees see during enrollment. Many employers also find it helpful to arrange an in-person presentation of employee benefit offerings and a quick BerniePortal tutorial in order to simplify open enrollment. BerniePortal's knowledge base also includes in-depth employee tutorials that should help employees.
Thanks again for your feedback¿as you noted, this can only improve our product. We will keep these items in mind as we invest in development!

Fantastic Team

Bewertet am 11.12.2018
Jennifer P.
Consultant
Versicherung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The total customer experience definitely exceeds expectations. If we have suggestions on how to improve our team is very responsive and listens to our suggestions and usually implements them very quickly.

Nachteile: Some of the employees are our groups don't have access to a computer so they find it difficult to navigate.

BerniePortal - Outdated

Bewertet am 7.10.2019
Andrea K.
Administrative Director
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been using BerniePortal for a little over a year to track our benefit enrollments, etc. If it would get some upgrades I'd use it much more often.

Vorteile: Has a lot of cool features but the look and feel are very outdated. Layout is easy to use and easy to navigate.

Nachteile: The system has a lot of potential but the look and feel of the program are old and extremely outdated. If some upgrades were made it would be great.

It could be better

Bewertet am 22.1.2019
Amanda O.
Human Resources Manager
Regierungsbeziehungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
3/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Created more work for HR during open enrollment. In the past, when employees did not make changes to their health insurance plans, we didn't have to update anything. Now that we utilize the Bernie Portal and it does not reflect the correct information, HR is essentially stuck doing every single employee's open enrollment (so that the employee does not assume they pay $0 when they do contribute). Very time consuming. Changes are not always reflected. I have also encountered employees who information was not reflected correctly even though entered with the previous elections - i.e. dependents deleted for no reason. I also feel like it could have more functionality and tools that are useful to the HR professional. I don't understand why it includes new employee forms - feels a little disjointed.

Vorteile: I think the system has potential. It's pretty user-friendly for the most part. I think it could be valuable to an organization but not every single employee will understand how to make sure they are putting in the proper elections for health insurance.

Nachteile: Not fully functional. Our costs do not show up appropriately. Employees are supposed to see how much they pay towards their insurance and it says $0. Since it says this, they can not use the software which results in HR having to do all of the leg work during open enrollment and through out the year. I see they offer 1094/1095C assistance. It is not a functionality on my end. I questioned our third party and have yet to hear back on how this could be implemented.

Antwort des Softwareanbieters

von Bernard Health an 27.2.2019

To improve your BerniePortal experience, I'd like to provide insight into a few of your statements. 1) "Employees are supposed to see how much they pay towards their insurance and it says $0:" This sounds like a configuration problem that can be easily fixed on the back end. I recommend contacting your broker to make the proper back-end adjustments. This way you won't have to do enrollment manually! 2) "I see they offer 1094/1095C assistance. It is not a functionality on my end." BerniePortal has a 1094-C/1095-C reporting functionality that can be activated simply by requesting it from your broker. Our team also offers additional mailing and e-filing services, which can also be arranged if you contact your broker. Overall, we recommend increasing communication with your broker so that BerniePortal functions optimally for your organization. Hopefully this helps!

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