Wer verwendet Tikkit?

Verwaltest du Arbeitsaufträge in Gebäuden? Tikkit vereinfacht all das.

Was ist Tikkit?

Steigere die Kommunikation in deinen Wartungs- und Managementteams, indem du Arbeitsaufträge online, auf Smartphones, in E-Mails und über Texte rationalisierst. Informiere Anbieterunternehmen und nutze einfache präventive Wartung, um Zeit zu sparen und den Service zu verbessern. In den Nutzerbewertungen findest du weitere Gründe, die für Tikkit sprechen.

Tikkit – Details

Gridium

http://gridium.com/

Gegründet 2011

Tikkit – Kostenübersicht

Tikkit bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Tikkit ist ab 59,00 $/Monat verfügbar.

Startpreis

59,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Tikkit Funktionen

Auftragsmanagement Software
Angebote / Schätzungen
Arbeitsauftragserstellung
Bestandskontrolle
Job-Management
Kundendatenbank
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Vorbeugende Wartung
Wiederkehrende Termine
Anlagegegenstand-Management
Arbeitsauftragsverwaltung
Bestandskontrolle
Besuchermanagement
Für Schulen
Geräte-Management
Gewerbliche Immobilien
Inspektions-Management
Kreditplanung
Lieferanten-Management
Raumverwaltung
Störfallmanagement
Vorbeugende Wartung
Wohnimmobilien
Zimmer-Planung
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Berichterstattung / Analyse
Gewerbliche Immobilien
Inspektions-Management
Inventarverwaltung
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Techniker-Management
Verfolgen von Vermögensanlagen
Vorbeugende Wartung
Wartungsplanung
Wohnimmobilien
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Inventarverwaltung
Kalibriermanagement
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Prädiktive Wartung
Schlüssel & Schloss-Management
Techniker-Management
Terminplanung
Verfolgen von Vermögensanlagen
Vorbeugende Wartung
Arbeitsauftragsverwaltung
Aufgabenliste
Einkauf
Erinnerungen
Inspektions-Management
Lieferanten-Management
Mobiler Zugriff
Prädiktive Wartung
Wartungsplanung
Zustandsüberwachung

Tikkit – Nutzerbewertungen

Zeigt 5 von 42 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,9/5
Kundenservice
4,9/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,7/5
Cindy C.
Assistant Property Manager
Immobilien, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.7.2019

"Property Management "

Kommentare: Prior to using Tikkit, our property management tenants would email a request to be assigned by management to the appropriate department or vendor. Sometimes emails would get lost in an inbox or forgotten. Now with Tikkit, we are able to keep our work order system more organized and assignments and accountability more defined. We also are able to track in one place our preventative maintenance and tenant work orders. It is a great tool for efficiency.

Vorteile: This software is easy to learn and use and provides mobile phone notifications with the option to reply directly to the submitter via mobile email instead of having to log-in to a web browser separately.

Nachteile: It lacks the option to print or export reports on tracked asset inventory. If that were in place, I'd call the software perfect for our needs.

  • Quelle des Nutzers 
  • Bewertet am 24.7.2019
Amanda C.
Assistant Property Manager
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.2.2018

"Excellent! Incredibly easy to use, a world of difference from our last program! "

Vorteile: It is so easy to use, whether it be on your cell phone or computer. I think my favorite part is the ability to keep ongoing notes and internal conversations about work orders... so many times a tenant has reached out about a re-occurring problem months down the road and it makes things so much easier for everyone that you are able to search key words and find notes on the issue to spark your memory. I also love how easy it is to make a change to your property info. for instance, if one tenant moves-out and another moves-in to the same space you can easily edit the names/info. Or add a tenant name and suite number... which has made a huge difference in how work orders are handled... It gives you the perfect opportunity to customize the properties, allowing the PM and Engineer to decipher between the many different spaces & work orders and addressing the situation the best way possible. As mentioned above, this program is a night and day difference from our last program, I would NEVER go back! To sum it up, I absolutely love this Tikkit!

Nachteile: These cons are minuscule opposed to the Pro's of the system, just little things I wish were a bit more user friendly: 1) I wish you could customize the "Assign to staff" portion. It gives you 5 options to easily click on right off the bat & they are in alphabetical order... the last button on the screen is "more", where you click for a drop down menu... 4 out of the 5 staff members on my page I have **never** assigned a W/O to and it's a little more time consuming having to go through the drop down menu each time. In a perfect world I would love to customize it with the Engineers that I assign W/O to daily. 2) I wish you could drag and drop an image into the work order for time saving purposes, rather than searching on the computer/desktop for the image and attaching it that way. 3)In our work order meetings we pull "all open requests" up on the large C.R. screen to review and often say that we wish the side bar on the left of the screen would disappear or could be minimized some way to created more screen visibility or add more columns instead. 4) Also in W/O meetings, we wish you could click on an open W/O to view the discussion & that it would open in a separate window. How its set up now it takes you to a new screen and when you try to go back you cant and you have to start from the beginning again. 5) We wish there was a way to to set up an alert for certain categories so we know if a W/O hasn't been closed out for a certain amount of time.

Antwort des Softwareanbieters

von Gridium an 26.2.2018

We love knowing you find Tikkit so easy to use and helpful in addressing tenant requests. Thanks also for the helpful feedback! Drag-and-drop attachments, stale request alerts, and custom staff assignment lists are on our list, and we'll let you know just as soon as each of those updates have been made.

  • Quelle des Nutzers 
  • Bewertet am 23.2.2018
Stephen K.
Maintenance Operations Manager
51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 21.3.2017

"Maintenance Operations Manager"

Kommentare: Things worked great until we added a second location. Without knowing that it would be an additional cost to add locations, it has been some what challenging dealing with the different property managers.

Vorteile: Ease of use for the end user. No passwords needed and quick and easy way for them to create request.

Nachteile: Paying to add locations. Seemed a bit odd that I received a proposal to add a second location. If I would have known that up front, I probably would have used another vendor. My intentions are to continue growing our HOA base and will require multiple location to do so.

Antwort des Softwareanbieters

von Gridium an 25.4.2017

Hi Stephen, thanks for the thoughtful review and our sales team is making efforts to make the per Staff User (Occupants and Vendors always free) or per Location pricing options even more clear and simple. List pricing is available online as always | https://gridium.com/products/building-operations/pricing/

  • Quelle des Nutzers 
  • Bewertet am 21.3.2017
Jack W.
Facilities Supervisor
Unternehmensberatung, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 20.7.2016

"Don't tell my wife!"

Kommentare: I'm a facilities supervisor and I use Tikkit to assign work to my crew. I was looking for something simple that would dispense work and also track/organize past work. I knew if the product wasn't easy to use we wouldn't use it no matter how many bells and whistles it had. It needed it to be streamlined or my crew would complain that it was only making them do more work.
We've been using it for I guess a couple months now and so far it works great. Everybody can even enter there own work orders and that way their good deeds don't go unrecognized.
I'm keeping this a secret from my wife, if she knew about it I'd have a long to-do list.

Vorteile: -It's mobile sitting right there on your phone traveling with you. I don't have to go back to my computer. I can add something at anytime even if I suddenly remember something on the weekend.
-When someone is out sick the rest of us can instantly see what jobs they had that needed to be done.
-By pushing a few buttons I can immediately know if someone is falling behind on there work load
-The ability to add pictures is very useful.
-Everybody can enter a work order
-One thing I'm really happy about is that there have been no complaints
-

Nachteile: -Closing an item is clunky. The 'check' that you press once opens the work order and my guys make a comment and then you press 'done' and then you press the 'check' again and it asks you why you are closing the items and so you tell it again and then you press 'close'. It appears that you should press the 'check' button twice to go directly to the 'reason for closing' box.
-Not much else, I pretty much like how it functions

Antwort des Softwareanbieters

von Gridium an 21.10.2016

Hi Jack and thanks for the great feedback! No, we won't tell your wife ;)

  • Quelle des Nutzers 
  • Bewertet am 20.7.2016
Alice M.
Assistant Property Manager
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.5.2018

"Tikkit has streamlined our work order system tenfold, making the process quicker and more efficient."

Vorteile: 1) Entering work orders is quick and easy.
2) Giving our building engineers the capability of using the program in the field has decreased my work load dramatically.
3) Easy to track the progress of any work order via notes and timer.
4) Being able to condition the reports and set up different views makes it easy to narrow my focus for quick reference.
5) Search functionality is SUPER for both open and closed Tikkits.

Nachteile: 1) It would be nice to see who the Tikkit is assigned to on the email that is generated.
2) Having a collapsible side bar on the left side of the screen would be handy but we have created a work around in the meantime for our meetings.
3) Being able to shrink or widen the columns to allow for less or more detail when viewing "All Open Work Orders" screen would be helpful for work order meetings.

Antwort des Softwareanbieters

von Gridium an 25.7.2019

Great to know, Alice, that getting things done with Tikkit is quick & easy!

  • Quelle des Nutzers 
  • Bewertet am 4.5.2018