Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Moosend?

Mit Moosend kannst Du ganz einfach mehrere E-Mail-Kampagnen und Mailinglisten verwalten, sowie Design, und auffallende, reaktionsfähige Newsletter, die mit dem integrierten Kampagnen-Editor erstellt wurden, senden. Verbessere Deine E-Mail-Marketing-Kampagnen mit intelligenten E-Mail-Automatisierungen und Personalisierungs-Tags. Erhalte sinnvolle Kampagnen-Berichte und sehe Dein Statistikfeed in Echtzeit. Um den 5k-Kontakte-Plan kostenlos zu erhalten, kopiere diesen Link in Deinen Browser https://goo.gl/aY5YfJ und teste unsere Plattform sofort!

Wer verwendet Moosend?

Von jungen Start-ups bis hin zu Fortune 500-Unternehmen, Tausende von Unternehmen rund um den Globus nutzen Moosend, um ihre E-Mail-Abonnenten zu engagieren und ihr Unternehmen wachsen zu lassen. Warum du nicht?

Moosend Software - 1
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Moosend

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
77%
4
17%
3
1%
2
1%
1
4%
Ameer
Ameer
Corporate Communications Manager in Pakistan
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Moosend is Amazing!

5,0 vor 3 Jahren

Kommentare: Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails.

Vorteile:

The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users.

Nachteile:

The fact that they do not have a mobile app yet or that their website is not mobile friendly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

If you're looking for the best ESP, LOOK NO FURTHER.

5,0 vor 3 Jahren

Kommentare: I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them. Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself.

Vorteile:

- The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling. - The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be. - Their willingness to implement new features and how they listen to user feedback!! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing. - Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus. - There's probably even more I'm forgetting right now!

Nachteile:

Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals.

Renly
Director Marketing in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Most Powerful Email Marketing Solution For Business.

5,0 vor 4 Wochen Neu

Vorteile:

With Moosend, I like the ease of planning, scheduling and managing email marketing campaigns I like that it comes with spam blocker which is very helpful Email management and marketing automation is easy with Moosend in place. It is the best email marketing solution I have used yet.

Nachteile:

With Moosend, there hasn't been anything to regret yet.

Antwort von Moosend

vor 4 Wochen

Thank you for your amazing feedback! We're delighted to hear that Moosend has made email marketing easy and effective for you. If you ever have questions or suggestions, feel free to reach out. We're committed to providing the best experience possible. Thanks for choosing Moosend!

Andrew
Owner in Kanada
Medienproduktion, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awful, incompetent support

1,0 vor 2 Jahren

Kommentare: I had to contact support 3 times in 2 weeks. None of their advanced features actually work without contacting support. First, my landing page wouldn't work because there was an ' (apostrophe) in the title. That took several days for support to figure out and come back and find a solution. The last time I spoke to them, my landing page was not tracking Facebook conversions. They tried to tell me to contact Facebook. There is no problem with the Facebook Pixel since I have verified conversions on other websites. The problem is with Moosend, but they just want to pass me off somewhere else.

Vorteile:

The platform is very cheap. It claims to have several advanced features.

Nachteile:

You get what you pay for. None of the advanced features actually work. Support takes ages to get back to you.

Antwort von Moosend

vor 2 Jahren

Apologies for the issue you faced. Our support team had escalated the issue to the appropriate dept but it took some time to be resolved. Please note that we are working on making this much faster for our users so it will be much better! We are happy to note down any input you may have in order to make our services even better.

Dylan
Dylan
Operations in Australien
Verifizierter Nutzer auf LinkedIn
Fotografie, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Mixed feelings - good products but poor sales and support

4,0 vor 5 Monaten

Kommentare: An actually robust product, at a good price-point, let down by poor support and sales.

Vorteile:

The basic product is excellent. Automations work well, campaigns are easy to create, schedule and send. We had some initial problems with deliverability (often an issue with providers using shared ip pools) but they had a helpful contact who helped us warm up the list and move IPs which seemed to resolve the issue.Baseline support was usually fairly quick (although see one of the caveats below).

Nachteile:

We extensively pre-tested Moosend including booking a call with their sales team where we shared very detailed technical requirements, and then watched what seemed like them able to implement those requirements. We also reviewed their tech documentation to confirm that specific functionality existed (which existed with specific code examples on how to implement).We invested significantly, and then spend over $1000 on developers to try and implement that functionality, which proved impossible. We contacted front-line support who assured us that the functionality existed, and pointed us to the same documentation on their website which we had reviewed. We continued to persist with implementation. After eventually finding ourselves at a stand-still, we kept escalating until we eventually reached a level where we were told:1) The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We went back and forth and eventually got a refund (to their credit). However, we obviously weren't able to get compensation for our time, or expenditure on developers. It left a bad taste in our mouth as we had done all the right due diligence.

Antwort von Moosend

vor 5 Monaten

Thank you so much for taking the time to write a detailed review. We sincerely apologize for the inconvenience. It seems you took every possible step to try and resolve the issue from your side, and we're very sorry we weren't able to support you. This is exactly the information that will make us get better, and we appreciate you providing the details. We will look into this further to make sure it doesn't happen again. Please reach out to us again if you need further help or information.