Wer nutzt diese Software?

Park and Recreation Departments as well as independent Sports Associations across the country.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 175,00 $/Monat
  • Preisinformationen Pricing is based on community population.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Jarvis
  • http://www.jarvisrec.com/
  • Gegründet 2007

Über Jarvis

Web based recreation management solution with features such as league management, facility scheduling, and online registration. Top notch Customer Support, mass communication, coach and volunteer applications and background checks, free custom website, free system enhancements and no up-front cost.

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Jarvis Funktionen

  • Abrechnung & Rechnungsstellung
  • Check-in / Check-out
  • Facility-Management
  • Kinderbetreuung
  • Liga- / Team-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Registrierungs-Management
  • Veranstaltungsmanagement
  • Vermietungs-Management
  • Vertragsmanagement

Die hilfreichsten Reviews für Jarvis

Awesome software with outstanding customer service!

Bewertet am 21.3.2018
Sharon A.
Senior Clerk
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: This software is very user friendly. Approximately 90% of our customers utilize our online sports and event registrations as well as our online facility rentals. It has drastically reduced our use of paper. It has eliminated double bookings of our rental facilities. We have easy access to a wide variety of reports. Occasionally, when we've had a need for something they didn't offer, they've worked to create it. Their customer service is exceptionally outstanding! Susan and Theresa treat you like old friends; and they are both very helpful when you have a question or don't know how to do something. They can be accessed through email or by phone. When you have a pressing matter, it's always a huge plus when you can make a phone call and actually talk to a person. When you call Jarvis, they don't require you to go thru a bunch of automated steps only to be left on hold for an extended period of time, or informed you need to leave a message.

Nachteile: This might be a "pro" for many; however, it's a "con" for me. I miss my customers!!! Once everyone realized we had a successful, easy to use online system in place, they all chose to do everything online. For the most part, the only customers who come to our office are those who want to pay with cash.

Antwort des Softwareanbieters

von Jarvis an 28.3.2018

Thank you so much for the review and for allowing Jarvis to handle your recreation department needs. We enjoy working with you and your staff!

Jarvis is GREAT!!

Bewertet am 20.3.2018
Mitzi F.
Office Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: For our Recreation Commission, this software is great! We have had it a little over a year & are getting more parents to use it. We still allow paper forms, but they are getting fewer & fewer. I can input a program and then reuse it the next year simply by copying it. Mass communication is a huge plus both for us and our coaches. We now can accept debit/credit cards. Parents can enroll 24/7. I do not have to retype lists for coaches...just print a team! I love so many things, it is hard to think of them all!! You can even set up season schedules from this program...and it is easy to tweak to make changes. FABULOUS customer service!!

Nachteile: Overall, very little do I dislike. When parents have to set up their account & sign up their kiddo, it involves several steps. I wish there was an easier way to do this, but I can't even suggest how. I also wish I could do online wellness center memberships...but that is not an option, yet. They are continually update & upgrading their features, but they are not disruptive about it .

Antwort des Softwareanbieters

von Jarvis an 28.3.2018

Thanks for the great comments about Jarvis! We are currently rewriting all of our online screens to make them responsive to all devices along with an easier flow. You will appreciate this upgrade!

Great customer support!

Bewertet am 22.3.2018
Sharon B.
Recreation Program Coordinator
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Allowed us to have a great website and online registration without the usual upfront cost for Recreation software.
Quick and easy training. Most new staff can learn to use the program with 15 min of instruction.

Nachteile: Limited access to our website to make changes. Any large change goes through Jarvis to make with a support ticket. Sometimes we feel it would be nice to change it (i.e. pictures) up more often.

Antwort des Softwareanbieters

von Jarvis an 28.3.2018

Thank you for the great comments and review, Sharon! We will get with you on your website to see what we can do in order to make things easier for you and your staff.

Our websites are custom built, which makes it a little more difficult to allow some areas to be controlled by the user. For the most part, the website content can all be updated by the customer. The pictures, however, can be limited in what they can change on their own. The customer can open a support ticket to have the pictures changed out at any time.

Easy to use & new users can be up & on it within minutes!

Bewertet am 20.3.2018
Lori D.
Secretary
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Able to monitor program participants with ease

Vorteile: Simplicity; reports; rosters; Customer support is awesome; mass emailing & text messaging capability is great feature

Nachteile: Lack of user control- need to submit a "ticket" to do simple tasks such as delete a participate; not phone friendly for the end-user- we get a lot of phone calls regarding issues w/customers trying to use smart phone to register for a program; not the best interface for a web home page

Antwort des Softwareanbieters

von Jarvis an 28.3.2018

Lori - Thank you so much for the review! We would like more information from you on the features/functionality you would like to see implemented. We are working on a new online version that will work across all devices with ease. Please get in touch and we can go over your other concerns. Thanks again!

Overall great experience. Fantastic customer service.

Bewertet am 23.3.2018
Dolly B.
Program Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Keeping all of our participants info in a database that we can easily make reports on is important to us. It's very user friendly.

Nachteile: The email has been a big issue for us. A lot of emails sent out are dropped, so we have to export those dropped and email separately.

Antwort des Softwareanbieters

von Jarvis an 28.3.2018

Dolly - Thanks so much for the great comments about Jarvis and our Customer Service!

We will get in touch concerning the emails. Jarvis cannot control which emails are dropped, we can only report on it in order to inform you that the email was not delivered. We will work with you to see if there is something that can be done in order to make this process easier for you. Thanks again!

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