PolicyManager

PolicyManager

von PolicyMedical

Wer verwendet PolicyManager?

All healthcare providers in North America.

Was ist PolicyManager?

Easy to use, reliable web-based enterprise healthcare policy management software used by over 3000 facilities across North America. Some key features include advanced search, dynamic workflows, email alerts, auto-circulation, Microsoft office integration, version control, and attestation. Staff can easily access policies from anywhere at any time in seconds. Standardize, centralize the entire policy lifecycle, and streamline communication across policy committees.

PolicyManager – Details

PolicyMedical

http://www.policymedical.com

Gegründet 2001

PolicyManager – Kostenübersicht

PolicyManager bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

PolicyManager Funktionen

Krankenhausinformationssysteme
Ambulanz-Management
Arzt-Management
Betten-Management
Integration in die Buchhaltung
Inventarverwaltung
Medizinische Abrechnung
Reklamationsabwicklung
Richtlinien Managemen-
Stationäres Patientenmanagement
Terminplanung
Verwaltung von Patientenakten
Audit Trails
Berichterstattung / Analyse
Bescheinigung
Kontrolle des Genehmigungsprozesses
Richtlinien-Metadaten-Management
Richtlinien-Schulung
Richtlinienbibliothek
Richtlinienerstellung
Versionskontrolle
Workflow-Management

PolicyManager – Nutzerbewertungen

Zeigt 5 von 64 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,2/5
Kundenservice
4,7/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,4/5
Michelle A.
Executive Assistant to CFO
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.9.2018

"Great Program"

Kommentare: Before this program our policy tracking and updating was a nightmare. With this program we now can keep better track of policies needing review and holding people more accountable. The report's are great and very helpful. There is so much more to this program that we have not even touched on as of yet, we are working toward linkage of forms and websites like Elsevier. They are always adding great new features, I have been very pleased with this program and would highly recommend it.

Vorteile: I really like the fact that we don't have to sign in to see the policies. There are so many passwords to keep track of, this makes it so much easier for staff to find a policy quickly. I also like the fact that we can circulate a policy to be in other folders and when its updated it auto updates in the folders as well.

Nachteile: Sometimes when I'm updating several policies the program will stall out on me.
Other than that at the moment I can't think of any cons. Anytime I come up with an idea or suggestion for improvements I share with them. There have been some things implemented, so they are great at receiving feedback.

Antwort des Softwareanbieters

von PolicyMedical an 25.9.2018

Michelle, thank for writing a review on PolicyManager. Glad to hear that you enjoy using PolicyManager and that the platform is providing Black River Memorial Hospital value.

  • Quelle des Nutzers 
  • Bewertet am 13.9.2018
Laura G.
Dept. Head, Quality and Accreditation
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 13.9.2018

"STPH Quality and Accreditation dept. review"

Kommentare: Very happy except the items described below. For group sign off situations such as our Shared Governance process where there are a group of leaders who complete a sign process after concensus, is there an easier way to have numerous signatures at one time.

Vorteile: For staff to find a policy is easy with key word search or by folder.

Nachteile: I would like to be able to add other category sections without more purchased services. (such as other items for staff to have full access to and be able to search. The main Cons we have 1)setting up projects each time is extremely time consuming. All of the previous items, titles, names should come back prefilled and simply make a date change. 2) When staff go to complete their task, it is frequently just "updated" and we have to call and walk through it each time; when you click on "My projects", the screen should either be blank when you access it or not have to click on author/approver under my tasks first. The two step process is confusing when they already see their policy on the right side of the screen and try to work on it from there.

Antwort des Softwareanbieters

von PolicyMedical an 24.9.2018

Hi Laura, thank you for taking the time for writing a review. Your feedback is very important to us. We are happy to let you know that Digital Signatures, along with the Project feature is pending an overhaul in the upcoming revamp of our PolicyManager user interface. The reason we have My Project and My Task separated is that sometimes, the creators are also task owners, which means they need separated views to ensure that on one side they are making edits to the Project information while the other view is directed at the actual tasks within the Projects. If you have any further feedback for us or need any assistance, please drop us an email at support@policymedical.com.

  • Quelle des Nutzers 
  • Bewertet am 13.9.2018
Raykayle M.
Administrative Assistant
Krankenhausversorgung & Gesundheitswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 7.9.2018

"Pros & Cons"

Vorteile: The customer service and response time I have received has been wonderful!

Nachteile: There is not enough functionality with this software - such as: - CSV download report for the history of every policy including:
- past policies uploaded to the system- with an attached file showing that policy)
- comment/change history
- ownership history
- CSV data import - in order to replace past users or move current users to different roles etc. instead of having to use the find & replace, which is not always successful OR having to manually go into each policy to make the change.
- Ability to download linked documents with policy - as backup for any system downtime
- Being able to have one login for a person who manages multiple committees, with the ability to then toggle between the committees via that one login.
- Additional report options:
- Report that shows communication history added after uploading a new document, in the box 'Document Uploading Confirmation'.
- Report that will list at minimum the title of linked content to each policy, rather than having to click on the hyperlink provided in each report

  • Quelle des Nutzers 
  • Bewertet am 7.9.2018
Latina D.
Policy and Contract Coordinator
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 14.2.2018

"Product is easy to use and as an administrator I can help users with their projects even by phone."

Kommentare: It was easy to use to complete a recommendation for a product used at our hospital.

Vorteile: Our general users are able to search for a policy and find it easily. I can train users in less than a half an hour how to create a project and see it through the approval process; they are surprised that it is so easy to use. Our laboratory uses the digital signature and attestation features to comply with CAP requirements. And the customer service is great, they get back to me right away.

Nachteile: I wish I could copy a workflow when creating a new one instead of creating a new workflow from scratch. Our committees are really how a policy goes through the approval process so workflows are created for each committee and sometimes a committee needs more than one option for a workflow. But with all the upgrades that PolicyMedical makes for its customers I am sure that it will happen sometime soon.

Antwort des Softwareanbieters

von PolicyMedical an 14.3.2018

Latina, thanks for the feedback. Definitely! Your voice counts. We hear you on the workflow issue and know how burdensome workflows can be. We have opened up a ticket to see how best to address this enhancement request. Our Customer Support team will get in touch with you as to the status of the enhancement request.

  • Quelle des Nutzers 
  • Bewertet am 14.2.2018
Jake K.
General Counsel
Krankenhausversorgung & Gesundheitswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 7.9.2018

"Like a swiss army knife"

Kommentare: Great program, but switching an entire organization to a new document management system is incredibly complex and difficult. I wish I could say the transition has been cleaner, but I don't think it has anything to do with the PolicyManager system.

Vorteile: Lots of functionality and great tutorials. If you are willing to spend a few minutes to get to know it, the system is very intuitive.

Nachteile: Not being able to lock down specific documents to specific people. For example, if I grant a user privileges to edit a document, they have the ability to edit any document without the document owner's approval. Would be better if edits to existing documents could only be initiated by the document owner.

Antwort des Softwareanbieters

von PolicyMedical an 12.9.2018

Hi Jake, thanks for taking the time to write this review. Per your comment about locking down the document, you can place users within their respective departments and you can restrict a document so that only a specific set of departments can view and edit the documents. If you would like more details on this functionality, please reach out to us at support@policymedical.com.

  • Quelle des Nutzers 
  • Bewertet am 7.9.2018