Wer nutzt diese Software?

BrandsEye is adaptable and scalable to suit the needs of various target markets, from large corporates to small agencies.

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • BrandsEye
  • http://www.brandseye.com/
  • Gegründet 2011

Über BrandsEye

BrandsEye helps organisations increase revenue, optimise expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy. Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational actions.
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BrandsEye Funktionen

  • Empfindungsanalyse
  • Gamifikation
  • Kampagnenmanagement
  • Kundenbewertungs-Plattform
  • Reaktions-Management
  • Social Media-Kennzahlen
  • Social Media-Überwachung
  • Überprüfung bewerten

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Die hilfreichsten Reviews für BrandsEye

Excellent client service; incredible BI at your fingertips

Bewertet am 3.10.2016
Leonie M.
Owner
Öffentlichkeitsarbeit und Kommunikation, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: One of the added pressures of working on a sporting event is that your sponsors and partners expect a tangible measure of their brand reach through your online conversations. The Cape Town Festival of Running is one such event. While it has been running for 18 years, they have never had an online presence, until 2016. Thanks to Brandseye's unique offering and structured reporting capabilities, I was able to provide accurate insights to my client throughout their marketing campaign, which allowed the extended team to make informed communication and business decisions. In addition, we are now able to provide current event partners with an accurate measure of their brand reach. Through the BrandsEye platform, the data provided played a fundamental role in how we drove the communication strategy, while the overall information assist us in making recommendations for 2017. I have worked with a number of SM monitoring and analytics platforms, and I always return to and recommend Brandseye.

Vorteile: * Incredible client service
* Credible analytics at my fingertips
* Ability to attach a monetary value to the online conversation generated on behalf of event sponsors and partners

Nachteile: n/a

We use BrandsEye to assist with marketing Rocking the Daisies music and lifestyle festival.

Bewertet am 24.7.2017
Darren S.
Director
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: BrandsEye allows us to:
- Access to demographics of those engaging with brand & connecting with specific target audience on on-on-one level: reward loyal fans;
- Do trend analysis of consumers helping us to tailor ads/create better paid media strategies;
- Create ads based on consumer behaviour/behaviour of audience that tends to engage with our profiles.
The tool helps us to choose which platforms to switch focus between, instead of marketing everywhere all the time, which can put strain on budgets.

Vorteile: BrandsEye allows us to:
- Access to demographics of those engaging with brand & connecting with specific target audience on on-on-one level: reward loyal fans;
- Do trend analysis of consumers helping us to tailor ads/create better paid media strategies;
- Create ads based on consumer behaviour/behaviour of audience that tends to engage with our profiles.

Nachteile: Not all new social platforms are covered, like SnapChat, for example. But we do understand the limitations of API's for certain platforms.

Everything you could want to monitor your brand online, properly.

Bewertet am 27.7.2016
Jeffrey D.
Social Media Community Manager & Analyst
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's been invaluable for or Social team and has already proved an excellent tool. Our best use-case to date was monitoring higher volume and increases in negative sentiment on one of our products. We drilled down into the detail and determined the cause and created a report showing the impact. This eventually went up to Senior Management and relevant shareholders to resolve the problems and make better business decisions.

Vorteile: The ease of use and always available support. The BrandsEye team (thanks Amy!) have always been on standby for queries we've had and have always come forward with great suggestions.

Nachteile: There really isn't much to not like. I guess from a consolidation point of view we'd like to reply from within BrandsEye - but this may or may not already be happening.

BrandsEye is great for all your social media tracking needs.

Bewertet am 7.6.2017
Edith N.
Social Media Manager
Rundfunkmedien, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Analytics, listening to online conversations, tracking hashtags, quantifying our social media activity and finally, creating reports for the clients.

Vorteile: If you are looking for an analytics product that doesn't just monitor, but also listens to online conversations then BrandsEye is the ideal tool.

Nachteile: The Advert Value Equivalent is difficult to explain to clients and the software could be easier to use.

One of the very best social tools out there

Bewertet am 9.3.2016
Darren L.
Senior Social Media Engineer
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The ORM aspect of the tool is fantastic and if set up correctly, no mention or sentiment, good or bad slips through the cracks. The platform also uses a crowd to validate sentiment which is fantastic. After training the system is fairly straight forward to use. It's easy to export data as well and the dashboard itself gives you great visual graphics of your stats. It's also very easy to export and adjust the criteria required when monitoring your brand. Perfect for presentations. The team are always on hand for support and are incredibly courteous.

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