Wer nutzt diese Software?

Businesses that value talking to their customers in order to gain valuable insights about improving user experience and satisfaction of their product or service.

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5


  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Handrail
  • http://handrailux.com
  • Gegründet 2015

Über Handrail

From customer interviews to usability assessments, Handrail turns research data into meaningful information so you can define, measure and improve user experience and satisfaction.
-See the data through the lens of your Personas so you can make decisions based on your user types.
-Gather feedback, ask follow up questions and record observations while you are having conversations to uncover insights about your product or service.
-Use standard usability metrics and measurements


Handrail Funktionen

  • Benchmarking
  • Datenmanagement
  • E-Mail/Online
  • Entschädigungsmanagement
  • Musterproben-Management
  • Panel-Management
  • Papierbasiert
  • Persönlich
  • Statistische Analyse
  • Umfrage-Management
  • iPhone-iPad
  • Animation
  • Aufzeichnung der Bildschirmaktivität
  • Entwicklung eines Prototypen
  • Für Mobil
  • Für Webseiten
  • Nutzerforschung
  • Risikokarten
  • Tests der Benutzerfreundlichkeit
  • Unmoderiertes Testing
  • User Journeys

Die hilfreichsten Reviews für Handrail

I'm getting more value out of customer research thanks to Handrail!

Bewertet am 24.7.2018
Senior Product Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5 / 5
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
5 / 5
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Saved time, made it easier to focus on doing research rather than organizing it, simplified how the research is shared and presented.

Vorteile: Handrail helps foster collaboration across more people across our team simply and easily. We've never had any issues generating useful customer insights before, the big difference is now is that with Handrail is it's easier to share and much easier to keep the research organized. We don't even have to think about it after collecting it--it's like magic.

Nachteile: Handrail gets everything done that we ask it to do. I don't have any major quibbles with the design or features. I can do without the pie charts, I would prefer bar charts, but maybe that's just me.

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