---
description: Detaillierte Informationen über Acquire zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Acquire Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/30797/live-chat/software) > [Acquire](/software/146821/acquire)

# Acquire

Canonical: https://www.capterra.com.de/software/146821/acquire

Seite: 1 / 2\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/146821/acquire?page=2)

> Eine auf dem Web und als App verfügbare Echtzeit-Kundenkommunikationssoftware für Vertrieb, Support und Onboarding. Co-Browsing, Live-Chat, Chatbot, Video und Sprache.
> 
> Bewertung: **5.0/5** von 20 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Acquire?

Weltweit – Nord-, Mittel- und Südamerika, EMEA, APAC.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **5.0/5** | 20 Nutzerbewertungen |
| Bedienkomfort | 4.9/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 5.0/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Acquire
- **Region**: San Francisco, USA
- **Gegründet**: 2015

## Gewerblicher Kontext

- **Zielgruppe**: 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Japan, Kanada, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- AI Copilot
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Autoresponders
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bildschirm teilen
- Call-Center-Management
- Chat / Messaging
- Chatbot
- E-Mail-Management
- Echtzeit-Chat
- Echtzeit-Chat für Kunden
- Engagement-Tracking
- Feedback-Management
- Filesharing
- Kommunikationsmanagement
- Kundenbetreuung
- Kundenbindung
- Kundenhistorie
- Kundenspezifisches Branding
- Live-Chat
- Mehrsprachig
- Mobiler Zugriff
- Multi-Channel-Kommunikation
- Offline-Formular
- Onboarding
- Remote-Zugriff/-Kontrolle
- Third-Party Integrations
- Transfer / Weiterleitung
- Transkripte / Chatverlauf
- Umfragen & Feedback
- Visuelle Analytik
- Wissensbasis-Management
- Zugriffskontrollen / Berechtigungen

## Integrationen (34 insgesamt)

- Amazon Lex
- Calendly
- Chili Piper
- Dialogflow
- Docusign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Meet
- Guru
- HubSpot CRM
- Instagram
- Jira
- Jotform
- Mailchimp

... und 19 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software)

## Ähnliche Kategorien

- [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software)
- [Kundenservice Software](https://www.capterra.com.de/directory/22/customer-service/software)
- [Customer Success Tools](https://www.capterra.com.de/directory/30961/customer-success/software)
- [Fernwartungssoftware](https://www.capterra.com.de/directory/30928/remote-support/software)
- [Kundenengagement Software](https://www.capterra.com.de/directory/30906/customer-engagement/software)

## Alternativen

1. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Bitrix24](https://www.capterra.com.de/software/113540/bitrix24) — 4.2/5 (984 reviews)
3. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.com.de/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [Tidio](https://www.capterra.com.de/software/144040/tidio-chat) — 4.7/5 (590 reviews)

## Nutzerbewertungen

### "One of the Best tool for Customer Management" — 5.0/5

> **Kishore** | *1. Oktober 2020* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: Easy to access, Multiple Logins can be created.  The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
> 
> **Nachteile**: Cost of the product is bit high and charging platform fee is also high
> 
> Overall it was good

-----

### "The best video chat and co-browsing" — 5.0/5

> **Verifizierter Rezensent** | *16. April 2018*
> 
> **Vorteile**: Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.
> 
> **Nachteile**: Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

-----

### "Tagove A excellent collaborator" — 4.0/5

> **Gunjan** | *21. Februar 2017* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10
> 
> Love this tool\! that really allows Smooth video chat on the browser.&#13;&#10;Very simple to use and no installations required. &#13;&#10;Will be a perfect tool for customer service, along with their other features like co browsing. &#13;&#10;suggest everyone to try it out.

-----

### "Best Live Chat Software" — 5.0/5

> **Mayur** | *27. April 2016*
> 
> **Vorteile**: Tagove supports instant chat.&#10;I haven’t found any trouble in the installation and the support was also great.&#10;I really recommend this extension to all.
> 
> **Nachteile**: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.
> 
> Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls.  Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

-----

### "very useful tool for business\!" — 5.0/5

> **Sophia** | *26. Mai 2016* | Computer-Software
> 
> **Vorteile**: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.
> 
> **Nachteile**: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.
> 
> Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

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## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/146821/acquire)

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