Wer verwendet Pay HOA?

We serve self-managed HOAs and PMCs that manage communities.

Was ist Pay HOA?

PayHOA is modern software for self-managed HOAs and property managers. Our intuitive system automates operations, so you can focus on what's important. We provide free onboarding, free unlimited U.S. based support, 30-day free trial, and no long-term contracts. Claim your free trial and see why HOAs and property managers across the country are choosing PayHOA for their communities.

Pay HOA – Details

Pay HOA

https://www.payhoa.com/

Gegründet 2008

Pay HOA – Preisübersicht

Pay HOA ist verfügbar ab 40,00 $/Monat. Pay HOA bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Pay HOA findest du unten.

Startpreis

40,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Kundenbetreuung

Support während der Geschäftszeiten

Online

Pay HOA Funktionen

Immobilienmanagement Software
Abrechnung & Rechnungsstellung
Eigentümerportal
Gewerbliche Immobilien
Instandhaltungsmanagement
Kontaktmanagement
Kreditüberprüfung
Miet-Nachverfolgung
Mieter-Nachverfolgung
Mieter-Portal
Mietvertragsverfolgung
Offene Stellen verfolgen
Portfoliomanagement
Spesenmanagement
Steuermanagement
Säumnisgebühren-Berechnung
Vermieter-Datenbank
Versicherungsmanagement
Website-Management
Wohneigentumsmanagement
Zahlungsabwicklung
Arbeitsauftragsverwaltung
Ausschuss-Management
Dokumentenmanagement
Immobilien-Datenbank
Kalenderverwaltung
Mitglieder-Datenbank
Veranstaltungsmanagement
Website-Management
Zahlungsabwicklung

Pay HOA – Nutzerbewertungen

Zeigt 5 von 127 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.6/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4.4/5
Anne M.
Accounting Manager
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.5.2019

"One Stop Management"

Kommentare: After “interviewing” a few companies, PayHOA was by far the most friendly, informative, cost effective and user friendly program. I have a few communities that range from 50 doors up to 250+ doors and PayHOA has been able to fit our needs for all of them. The fees seemed to be very comparable to the other programs, so it all came down to how easy is this going to be to use? I didn’t want to ADD any more time than I was already spending on excel spreadsheet work. PayHOA has delivered on all that I was looking for. Customer Support is always quick and responsive, and if they can't help at that moment, the programming support turnaround hasn't been more than a business day. Very satisfied with this program!

Vorteile: The software is very user friendly and has all of the features that I was looking for.

Nachteile: I wish that the Financial reporting feature was a bit more form driven. Using the simplistic P&L that PayHOA contains, I have an easy work-around for the various needs of my HOA Board Reporting. This is a wish-list item for me - I'd love to be able to print out a GAAP acceptable Income Statement and Balance Sheet.

Antwort des Softwareanbieters

von Pay HOA an 20.5.2019

Anne,

Thank you for the review and really helpful feedback! We are about to release a reports upgrade that should solve the reports work around! I'll circle back with you as soon as it's live on the site!

Best,
Mike

  • Quelle des Nutzers 
  • Bewertet am 16.5.2019
Matthew H.
President
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.9.2019

"Great for Self Managed HOA's"

Kommentare: This so far has been a great one stop shop to manage our HOA with ease

Vorteile: I am the president of our HOA for about 65 homes and we recently decided to move to a self managed HOA. I participated in free trials for almost every major product available on Capterra. Without a doubt, PayHOA's interface was the easiest to learn and sell to the other board members. We have identified a few bugs in the system, but working with support has been a breeze in getting them fixed. It really seems like the tool is being improved on a regular basis. This is not some tool that was created and is just sitting back collecting dust. It's a very interactive and powerful tool that gives you just about anything you can think of. And if it's not there, the support team listens to ideas to see if it can be implemented. So far our community has welcomed this upgrade and it has allowed the Board to easily support our residents with less time than it did managing our management company.

Nachteile: The financial tools and reporting requires some work. I'm sure our Bank's outdated online banking system is a big factor in this. There are also many free online tools that can help cover any ground that this tool misses. I also feel that the online payment fees are not competitive either. It would be nice if there was a way to link your banks system to this to avoid these charges...

Antwort des Softwareanbieters

von Pay HOA an 9.9.2019

Matt,

Thank you for the review! I really appreciate the feedback you've provided -- it really helps us to continue improving the product!

Best,
Mike

  • Quelle des Nutzers 
  • Bewertet am 4.9.2019
David P.
President
Architektur & Planung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.5.2019

"Self Managed HOA "

Kommentare: Not all residents participate in the meetings but are nonetheless expecting to be made known the happenings of the HOA. Since we are self-managed, the software has been able to increase the ability for the board to communicate more effectively with the members. Also the members having their own account and portal to pay online is a huge time saver in accounting. It also gets them more involved.

Vorteile: The best part of the software is the simple UI with the abundance of features need to self manage a small single family HOA with less than 100 units, all in one place. It has and will continue to greatly improve communication and ease accounting tasks. The technical support when I have run into some bugs has been as I expect, outstanding. THe ability to download CSV files is awesome.

Nachteile: The software has had some bugs with the PDF mailer and identical transactions being deleted. It also needs some accounting reports which are downloadable in formatted version and not just .CSV files; something immediately presentable to a person. The UI in Violations is not quite clear that there is a process; create, submit, and then resolution.

Antwort des Softwareanbieters

von Pay HOA an 13.5.2019

David,

Thanks for the review and the really helpful feedback! We are about to release an updated reporting module that will provide additional accounting reports and PDF versions of each! We appreciate your business!

Best,
Mike

  • Quelle des Nutzers 
  • Bewertet am 9.5.2019
Randy B.
Treasurer
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 8.5.2019

"A good start for a management solution"

Kommentare: I inherited PayHOA from a previous board who did not make sound business decisions. If this system were not in place when I joined the board of directors, I would not adopt it. This solution does not meet the needs of our HOA. However, there would be more pain on my part to transition to something else, so we will continue to use it.

Vorteile: I like the electronic Invoice feature and the ability for members to pay via card, via debit of account or by offline check. I also like the unified message center that maintains a history of emails to members and tracks if an email has been viewed

Nachteile: I did not like the difficult task of applying interest on unpaid balances. It was difficult to show the open balance carried forward while adding a late fee on open balance. Printing an account history was a work around, but even this document needed modification as not to imply that the interest charge was the only outstanding balance.

Antwort des Softwareanbieters

von Pay HOA an 9.5.2019

Hi Randy,

I'm very sorry to hear that the platform is not meeting your expectations. I'm happy to jump on a call to better understand the issues you're having and create a solution for you. I'll reach out directly to schedule a meeting.

Best,
Mike Bollinger

  • Quelle des Nutzers 
  • Bewertet am 8.5.2019
David S.
President
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.5.2019

"PayHOA is Great"

Vorteile: We have found that PayHOA has all the right tools for our small 41 unit HOA

Nachteile: It takes some time for our owners to get comfortable with using the product. Mainly because they are not use to using an on-line portal. The connection to our owners bank accounts to use the e-check feature needs a better explanation for how not do require a users login credentials to setup a bank account link

Antwort des Softwareanbieters

von Pay HOA an 13.5.2019

David,

Thank you for the review! Your comments regarding the e-check workflow are really helpful! I'll pass those along to our development team!

Best,
Mike Bollinger

  • Quelle des Nutzers 
  • Bewertet am 10.5.2019