--- description: Detaillierte Informationen über RepairDesk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Computer Reparatur Software](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.com.de/software/146659/repairdesk Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/146659/repairdesk?page=2) > All-in-one-Plattform für Handy-Reparaturwerkstätten mit 7-Klick-Reparaturbuchung, Rechnungsstellung, Inventar und CRM für Werkstätten. > > Bewertung: **4.7/5** von 245 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet RepairDesk? Computer- und Mobiltelefon-Reparaturwerkstätten weltweit Handy-Wiederaufbereitungsunternehmen Handy-Reparaturtechniker vor Ort ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 245 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RepairDesk - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Algerien, Angola, Argentinien, Australien, Benin, Botsuana, Brasilien, Britische Jungferninseln, Burkina Faso, Burundi, Cabo Verde, Chile, China, Deutschland, Dschibuti, Eritrea, Eswatini, Gabun, Gambia, Ghana und 58 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Anpassbare Rechnungen - Aufnahmemanagement - Barcode-/Etikettenmanagement - Barcode/Ticket Scanning - Berichterstattung und Statistik - Bestell-Management - CRM - Elektronische Zahlungen - Erinnerungen - Geschenkkarten-Management - Inventarverwaltung - Job-Management - Lieferanten-Management - Marketing-Automatisierung - Mehrere Geschäfte - Mehrere Standorte - Mehrere Währungen - Mitarbeitermanagement - Mobile Zahlungen - Preismanagement - Rabattmanagement - Rechnungsverarbeitung - Reparatur-Nachverfolgung - Reparatur-Tickets - Sales Order Management - Schätzung - Steuerrechner - Third-Party Integrations - Treueprogramm - Verkaufsberichte - Verkaufspunkt POS - Zahlungsabwicklung - Zeit & Kosten Verfolgung ## Integrationen (18 insgesamt) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Computer Reparatur Software](https://www.capterra.com.de/directory/30903/computer-repair-shop/software) ## Ähnliche Kategorien - [Computer Reparatur Software](https://www.capterra.com.de/directory/30903/computer-repair-shop/software) - [Faktura Software](https://www.capterra.com.de/directory/30015/billing-and-invoicing/software) - [Kassensysteme für Einzelhandel](https://www.capterra.com.de/directory/31656/retail-pos-system/software) - [Buchhaltungssoftware](https://www.capterra.com.de/directory/1/accounting/software) - [Juwelier-Software](https://www.capterra.com.de/directory/10061/jewelry-store-management/software) ## Alternativen 1. [RepairShopr](https://www.capterra.com.de/software/133945/repairshopr) — 4.4/5 (128 reviews) 2. [RepairCMS Ultimate](https://www.capterra.com.de/software/1071688/RepairCMS-Ultimate) — 5.0/5 (6 reviews) 3. [RepairDash](https://www.capterra.com.de/software/1096710/RepairDash) — 5.0/5 (2 reviews) 4. [CellStore](https://www.capterra.com.de/software/157041/cellstore-software) — 4.6/5 (31 reviews) 5. [Repair Spots](https://www.capterra.com.de/software/174055/repair-spots) — 5.0/5 (5 reviews) ## Nutzerbewertungen ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7. August 2018* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Nachteile**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "Love how the POS integrates with my current vendors" — 5.0/5 > **Anthony** | *6. August 2025* | Rundfunk | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great > > **Nachteile**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do. > > My overall experience With Repair Desk has been great it has made running my repair shop much better ----- ### "Can't quit breaking their software" — 2.0/5 > **Allan** | *26. Juni 2025* | Computer-Hardware | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere. > > **Nachteile**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly. > > Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone. ----- ### "User Feedback" — 5.0/5 > **Kyle** | *5. August 2025* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Everything is straight forward and also the check ups making sure everything is okay with the system > > **Nachteile**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di > > Over all the years we was working together its been pretty good, nothing much to complain about. ----- ### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5 > **Bernardo** | *28. Februar 2025* | Computer-Hardware | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\! > > **Nachteile**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs. > > We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\! ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/146659/repairdesk?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/146659/repairdesk) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten