--- description: Detaillierte Informationen über RepairDesk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Computer Reparatur Software](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.com.de/software/146659/repairdesk Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/146659/repairdesk?page=2) > All-in-one-Plattform für Handy-Reparaturwerkstätten mit 7-Klick-Reparaturbuchung, Rechnungsstellung, Inventar und CRM für Werkstätten. > > Bewertung: **4.7/5** von 244 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet RepairDesk? Computer- und Mobiltelefon-Reparaturwerkstätten weltweit Handy-Wiederaufbereitungsunternehmen Handy-Reparaturtechniker vor Ort ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 244 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RepairDesk - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 99,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Algerien, Angola, Argentinien, Australien, Benin, Botsuana, Brasilien, Britische Jungferninseln, Burkina Faso, Burundi, Cabo Verde, Chile, China, Deutschland, Dschibuti, Eritrea, Eswatini, Gabun, Gambia, Ghana und 58 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Anpassbare Rechnungen - Aufnahmemanagement - Barcode-/Etikettenmanagement - Barcode/Ticket Scanning - Berichterstattung und Statistik - Bestell-Management - CRM - Elektronische Zahlungen - Erinnerungen - Geschenkkarten-Management - Inventarverwaltung - Job-Management - Lieferanten-Management - Marketing-Automatisierung - Mehrere Geschäfte - Mehrere Standorte - Mitarbeitermanagement - Mobile Zahlungen - Preismanagement - Rabattmanagement - Rechnungsverarbeitung - Reparatur-Nachverfolgung - Reparatur-Tickets - Sales Order Management - Schätzung - Steuerrechner - Third-Party Integrations - Treueprogramm - Verkaufsberichte - Verkaufspunkt POS - Zahlungsabwicklung - Zeit & Kosten Verfolgung ## Integrationen (19 insgesamt) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... und 4 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Computer Reparatur Software](https://www.capterra.com.de/directory/30903/computer-repair-shop/software) ## Ähnliche Kategorien - [Computer Reparatur Software](https://www.capterra.com.de/directory/30903/computer-repair-shop/software) - [Faktura Software](https://www.capterra.com.de/directory/30015/billing-and-invoicing/software) - [Kassensysteme für Einzelhandel](https://www.capterra.com.de/directory/31656/retail-pos-system/software) - [Juwelier-Software](https://www.capterra.com.de/directory/10061/jewelry-store-management/software) ## Alternativen 1. [RO App](https://www.capterra.com.de/software/1046385/remonline) — 4.5/5 (11 reviews) 2. [RepairShopr](https://www.capterra.com.de/software/133945/repairshopr) — 4.4/5 (127 reviews) 3. [RepairCMS Ultimate](https://www.capterra.com.de/software/1071688/RepairCMS-Ultimate) — 5.0/5 (5 reviews) 4. [Repair Spots](https://www.capterra.com.de/software/174055/repair-spots) — 5.0/5 (5 reviews) 5. [Orderry](https://www.capterra.com.de/software/151174/orderry) — 4.7/5 (35 reviews) ## Nutzerbewertungen ### "Review from New Zealand" — 4.0/5 > **Nephi** | *7. August 2018* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software. > > **Nachteile**: Speed can be slow, not the best for busy periods. We have fibre. > > It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\! Good facebook group for clients too. Sharing of useful and humorous information. ----- ### "Hands down, best Phone Repair Store software on earth." — 5.0/5 > **Jason** | *14. November 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: One software for all things related to a Phone Repair store. Tickets, repairs, inventory, POS, customer communication, review requests...all in one easy to use application. > > **Nachteile**: For a while, they were launching new features and updates that were not functioning well. They have since slowed down and focus more on improving existing features and only launch newer ones after being tested. > > Have been using Repair Desk for years now. Always new features coming out, improving older features. They are always relevant. Any issues are quickly investigated and usually resolved just as fast. Easy to get a hold of support or management, if needed. ----- ### "FiXCO Review" — 3.0/5 > **Mitch** | *17. August 2024* | Einzelhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The customer service I have received from \[sensitive content hidden\] over the last couple years has been impeccable. I have a long history in other business' also dealing with vendors and customer service. \[sensitive content hidden\]'s customer service skills are a rare gem. RepairDesk is extremely lucky to have her. > > **Nachteile**: There's too much confusion with RepairDesk. There are so many things going on with RepairDesk it can be overwhelming. I would like to see RepairDesk simplifed and streamlined. I don't know what that looks like though. The MobileSentrix integration changes over the last year or so have been very frustrating. Photos no longer load etc. I understand the integration changed, but I miss the old way. > > I like it, but I don't love it. I would like to love it. As they say, love it or maybe leave it. ----- ### "Excellent Repair Solution with Exceptional Customer Support" — 5.0/5 > **Scott** | *3. Oktober 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Everything needed to run a repair center is available. \* Integrations available with popular payment and Sales Tax systems like Stripe and Avalara \* Integration with ShipStation for Shipping \* Integrations for Email and SMS communications \* Highly configurable for Ticket Statuses for business controls and workflow \* Automation for personalized notifications to customers via Email or SMS \* Online Lead intake from customers as well as POS for walk-in business \* Reporting and Dashboards provided with support for data exporting \* Role based permissions for user security \* Very attentive and knowledgeable support team > > **Nachteile**: The solution is very flexible, so take proper time to setup your business and workflows. Minor feature and UI inconsistencies between managing Leads, Tickets or Invoices, but these continue to improve. > > We needed a solution that would support our mail-in repair service model and deliver self-service features to ecommerce customers. The RepairDesk solution enabled us to tailor a seamless customer experience from Request to Ticket through Invoice and Payment and support hundreds of repairs per week. The capabilities of the platform are extensive and there are many available integrations and connectors. RepairDesk provides both Store and Business KPI's which allows us to monitor performance and profitability dashboards on our repairs. It is so helpful to have not only a great technology solution but also a solution designed to support the operation of a repair business. RepairDesk is always eager to listen and adapt to improve their platform for all their customers. ----- ### "My overall experience with repair desk." — 5.0/5 > **Tiekel** | *14. November 2024* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: RepairDesk offers an intuitive interface and a comprehensive set of features, such as repair ticketing, invoicing, reporting, and CRM, to meet diverse business needs. It has multiple In-House Integrations along with other amazing integrations like QuickBooks, Xero, Square, and Zapier, that enables businesses to customize workflows seamlessly. Additionally, the platform has a great Customer Support/Success Teams that are highly responsive and dedicated towards assisting users with setup and daily operations. > > **Nachteile**: There’s not much to dislike, but if I had to mention something, it would be that each item I click opens a new window, which can sometimes be annoying. > > The overall experience with RepairDesk has been exceptional. From the initial software implementation, we were supported by a dedicated Success Manager who ensured a smooth transition from RepairQ to RepairDesk. We also received data migration assistance and went live within just a few days. Post-launch, our Account Manager regularly checks in every 45 days to ensure everything is running smoothly. We are highly impressed with the robust features and appreciate the continuous updates that help repair store owners streamline operations and grow their businesses. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/146659/repairdesk?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/146659/repairdesk) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten