RepairDesk

RepairDesk

von RepairDesk

Wer verwendet RepairDesk?

Computer- und Mobiltelefon-Reparaturwerkstätten weltweit Handy-Wiederaufbereitungsunternehmen Handy-Reparaturtechniker vor Ort

Was ist RepairDesk?

RepairDesk ist eine cloudbasierte Point-of-Sale-Software, die speziell für kleine und mittlere Mobiltelefon-Reparaturbetriebe entwickelt wurde. Sie hilft ihnen, Reparaturaufträge besser zu verfolgen und den Lagerbestand sowie mehrere Filialen besser zu verwalten. Mit RepairDesk kann ein Mobiltelefongeschäft mehr als 1.000 Stunden pro Jahr einsparen.

RepairDesk – Details

RepairDesk

http://www.repairdesk.co

Gegründet 2014

RepairDesk – Preisübersicht

RepairDesk ist verfügbar ab 35,00 $/Monat. RepairDesk bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für RepairDesk findest du unten.

Startpreis

35,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

RepairDesk Funktionen

Computer Reparatur Software
Abrechnung & Rechnungsstellung
Aufnahmeformulare
Barcodes/Etiketten
CRM
Inventarverwaltung
Reparatur-Tickets
Verkaufspunkt POS

RepairDesk – Nutzerbewertungen

Zeigt 5 von 118 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.8/5
Funktionen
4.7/5
Preis-Leistungs-Verhältnis
4.7/5

Very Dedicated Staff and Easy to use software

Bewertet am 30.1.2019
Modesto O.
Chief Marketing Officer
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: To support team,
just wanted to take some time to thank you for all your hard work and dedication , we are extremely grateful and happy to have you as our dedicated account manager and me personally i know is not easy working middle of the night i did it for many years, we appreciate everything you've done for us i know these couple of months haven't been easy but we are getting closer to stability and then we can focus solely on growth and features and making everyones's life better and easier

Vorteile: All the features it currently has and the more features it will have in the future, the time saving the software provides repairs shops making tasks that took 1 to 2 hours to complete to be done in minutes, the more time you save and the more automated features the more your team can concentrate on providing better customer service

Nachteile: There's no cons to speak about, softwares will always be softwares and have their little things here and there, but nothing that cant be fixed or improved

Antwort des Softwareanbieters

von RepairDesk an 13.2.2019

Modesto, you are absolutely incredible! Thank you for your kind words & strong vote of confidence. Our support team is really grateful for your understanding, and the entire RepairDesk team is pleased to have given you a great experience with our software. We're excited to continue fostering a healthy relationship with you as we move into the future.

Review from New Zealand

Bewertet am 7.8.2018
Nephi H.
Proprietor
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It was great, with personal communication from the owner. Help is fast when needed. Chose it over competitors due to features and developments taken from our suggestions. Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy! Good facebook group for clients too. Sharing of useful and humorous information.

Vorteile: POS with a good booking in system for repairs. Flexible with ability to personalise many departments of the software.

Nachteile: Speed can be slow, not the best for busy periods. We have fibre.

Antwort des Softwareanbieters

von RepairDesk an 16.8.2018

Thank you Nephi for being an awesome customer & for your valuable feedback.

We are happy that you are satisfied with RepairDesk and we aim to make the system even easier and more convenient for you.

Our development and customer support team are working rigorously, and smooth operations on your end are our main priority.

We hope to have a lasting relationship with you.

Supercharging our workflow

Bewertet am 14.1.2020
Bryan H.
Owner
Computer-Hardware, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So after a month or so of testing and migrating data from our old system that we have been using for 5 years we went live yesterday with RD. We had a couple of issue’s which are more user issue’s than RD issue’s and have some things we need to adapt for our work flow. The RD team I have to say have been amazing putting up and listening to my enquires and suggestions, and giving me support at all times of the day. you all know who you are. We have two CFD in use, and various integrations that have given our workflow a huge boost and look forward to all the future developments of RD.. Now we have made the change I Wouldn’t hesitate to recommend RD and the team. Look forward to working with the community and developers.

Vorteile: The Support from the team and the integrations

Nachteile: Nothing, any issue we have found the team have helped us address

Antwort des Softwareanbieters

von RepairDesk an 10.2.2020

Hi Bryan,

Thanks for the awesome review! We're really glad to learn that RepairDesk gets a solid recommendation from you. Our team is hard at work to make RepairDesk even better for your business, and we're always here to help you out with whatever you need. Looking forward to working with you as well!

Solid Device

Bewertet am 17.1.2020
Ryan S.
Store Manager
Unterhaltungselektronik, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Awesome, very helpful when it comes to needing support!

Vorteile: Easy to use, easy to adjust inventory, and tracking repairs is great!

Nachteile: There was nothing in particular that I dislike about the software!

Antwort des Softwareanbieters

von RepairDesk an 10.2.2020

Hi Ryan,

Thanks for the awesome rating! It's great to learn that RepairDesk has been easy-to-use and a really solid tool for your cellular store. We're always working to give our users a great experience, and if there's anything that you'd like the software to include, we're happy to help!

Do you like paying for incomplete buggy software?

Bewertet am 31.7.2018
Michael O.
Managing Director
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Well unlike this page implies tech support is not 24 hours and is setup on us time zones. So here in Australia we miss half a day of support and it is extremely frustrating. I have a business to run I don't have time to sit on support all day for problems that shouldn't be there in the first place! I would not reccomend abd like alot if clients will jump ship as soon as I can. But these things take tinet

Vorteile: There are a number of things I like about repairdesk it's workflow to book in jobs is good.

Nachteile: From a functionality perspective it is extremely buggy and not worthy of being paid software. They have been around for years and some of the bugs are so simplistic and should not happen but it is sonwhat accepted by them. The focus seems to be on new intergration then making the core system work well

Antwort des Softwareanbieters

von RepairDesk an 2.8.2018

Thanks a lot for your feedback. We're looking to bring more people on board so we can offer live chat / telephone support during Australian 9-1:00 am.

Although, we would love to be perfect, feedback from customers can help us move in the right direction as we know that there is plenty to do ahead. Although we are offering new features, we are working to smash bugs and remove them from our basic functions with the utmost dedication. As we have introduced a full-fledged software, the bug removal process takes time especially in the R&D stage. Please do report your bugs on Github. The link is provided: https://github.com/Repair-DeskPOS/RepairDesk-BUGS-IMPROVEMENTS/issues We will look into them immediately.

Regards,
RepairDesk