My PT Hub

"Imperfectly perfect for my business"

Kommentare: It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Vorteile: With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients. The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section. Not user friendly in the least, from both ends. Although the client UI has improved drastically since. However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers. That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it. I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Nachteile: Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

"Awesome edition to your business!"

Vorteile: I was in the search for a new app I could use to launch my online training business. Luckily I found My PT Hub! It has everything you could possibly need for an online training business (literally a hub) lol It is also extremely affordable compared to all the other companies currently on the market.

Nachteile: Getting used to the layout and how to use all the features were overwhelming at fist, but then I found the tutorial videos and it make everything significantly easier!

"TEST OTHER SOFTWARE BEFORE SPENDING A SINGLE PENNY/DIME WITH THESE"

Kommentare: The move to V3 is what is the big failure here. The lack of transparency on what will happen with V2 has led me to decide to leave them and not use their service again. I will be moving to PT Distinction, who I have now tested and cannot fault in comparison

Vorteile: I have been a PT for just over a year and found My PT Hub without checking any of their reviews online, boy do I wish I had. After spending on my custom app, what is a large sum of money for a new, sole trader business, it was all going really well. The app interface was a little archaic and the set up for clients could be very tedious/laborious but I decided to persevere and continue whilst they ironed out the bugs. Then they decided to A) update to their V3 app and B) charge WAY more per month for a new look software with a bunch of features that seemed absolutely AMAZING when they presented them on their keynote presentation online.

Nachteile: If there ever was a representation of great marketing but extremely lacklustre results, this is it. They charge £50 a month for an app that is FULL of bugs, I have had the app crash in the middle of clients sessions where they or I am recording their weights, rest periods and progress and then having to try and remember or guess what the client had completed, this is wholly unacceptable and has not only lost me a client but it makes you as a PT look very unprofessional. When I have complained about this, you jump from one staff member to another and then if you are lucky enough to get a message from [SENSITIVE CONTENT HIDDEN] you will, at best, get either a vague "In the next update we are aiming to sort it....." (with no timescale or expectation for this by the way) or they will ask ridiculous questions of you such as "can you screenshot/ record the app crashing?" (like we all have spidey-senses enough to know when it will crash and to screenshot it or the time to be downloading other apps to record your client's session as you are meant to be focused on them) or at the very worst, they make a bold, no ownership statement that it's not happening (because they can't see it from their end....really!!?!!). The app will also just bug out whilst trying to prepare client sessions or programs and either double or triple up on things you want done once or just not do it at all, this is tiresome and leads to frustrations that PT's do not need.

"Long time trainer and first time user"

Kommentare: I am solving the problem of being too limited to reach those far from me in other states and countries. I feel with this product I can deliver a better quality of service to my clients by giving them more thorough comprehensive programs and accountability

Vorteile: I really loved the pre made programs and nutrition plans! Nutrition is my specialty and having that for my clients is huge.
I also love the "packages" feature so that i can pre prepare and sell packages

Nachteile: There was one feature in a different software that almost had me registering under them instead and that was the ability for the client to video themselves doing the physical assessment movements already programmed.
There are also some really good exercises not listed in this database just yet such as the Turkish Getup with kettlebell

"Great Software"

Vorteile: #1 thing was customer support. Everything I need, I am always given feedback and support to help resolve any issues or questions. There is a tremendous amount of pre-made workouts and nutrition plans to send to clients, but the best part is that you can modify them, so this saves a lot of time for creating plans for clients. Also, the events calendar is great and allows a lot of flexibility to create different classes and create different packages for clients to purchase. I would recommend this software to any trainer (studios, gyms, online).

Nachteile: One thing I don't like is that I have to add in all my current clients profiles for them to have a login. Unless someone buys a package, they cannot create their own profile.