Wer verwendet My PT Hub?

My PT Hub wird von über 55.000 Personal Trainern, Ernährungswissenschaftlern und Fitnessfachleuten aus der ganzen Welt eingesetzt und genießt ihr vollstes Vertrauen. My PT Hub eignet sich sowohl für Face-to-Face- als auch für Online-Kunden.

Was ist My PT Hub?

My PT Hub ist eine Online-Web- und Mobilanwendung, die es Personal Trainern und Fitnessprofis ermöglicht, ihre Kunden zu verwalten, indem sie individuell gestaltbare Trainings- und Ernährungsprogramme erstellen und gleichzeitig ihre Fortschritte und Erfolge verfolgen. My PT Hub wurde von Fitnessprofis für Fitnessprofis entwickelt, um sicherzustellen, dass du alles bekommst, was du brauchst. Du und deine Kunden können jederzeit und von jedem Gerät (iOS und Android) auf die Software zugreifen!

My PT Hub – Details

My PT Hub

http://www.mypthub.net

Gegründet 2015

My PT Hub – Kostenübersicht

My PT Hub bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von My PT Hub ist ab 20,00 €/Monat verfügbar.

Startpreis

20,00 €/Monat
Preisinformationen

Kostenlose Version

Ja

Gratis Testen

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

My PT Hub Funktionen

Club Management Software
Abrechnung & Rechnungsstellung
Besuchermanagement
Inventarverwaltung
Marketing-Management
Mitglieder-Portal
Mitgliedschaft-Management
Mobiler Zugriff
Online-Buchungen
Team-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Website-Management
Zahlungsabwicklung
Abrechnung & Rechnungsstellung
Diätanalyse
Essensplanung
Nährstoffdatenbank
Patientenmanagement
Patientenportal
Terminplanung
Zielsetzung / Nachverfolgung
Abrechnung & Rechnungsstellung
Inventarverwaltung
Marketing-Management
Mitarbeitermanagement
Mitgliedschaft-Management
Online-Buchung
Self-Check-in/-Check-out
Unterrichts- und Stundenplanmanagement
Veranstaltungsmanagement
Verfolgen der Teilnahme
Vertragsmanagement
Zahlungsabwicklung
Aufgabenbibliothek
Elektronischer Handel
Ernährungsprogramm
Fitness-Plan
Fitnessbeurteilungen
Verfolgen der Teilnahme
Zahlungsabwicklung
Zertifizierungs-Tracking

My PT Hub – Nutzerbewertungen

Zeigt 5 von 2.193 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,4/5
Kundenservice
4,6/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,6/5
Justin B.
Owner
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 16.10.2018

"Imperfectly perfect for my business"

Kommentare: It allows those who didn't have access to me to now have my programs in their hands. Their workout and schedule platform and the way it's set to sell packages is amazing, as I've sold several programs through the app for online training. The video library and exercise descriptions are barnone above the rest.

Vorteile: With other software like Trainerize, which is lacking in features, as well as MindBody, which charges way too much for their price tiers [I'm a one man operation. Can't justify their prices which are tiered toward entire gyms with members. PtHub isn't perfect. The exercise library is redundant, but they do allow you the option to tweak to your needs. I've asked the last two years to implement a caloric needs calculator [which is a simple code job] to no avail. That's the only issue I have, which would make it much more easy for my clients. The ability to add files to "schedules" doesn't work, as most clients never can access the file, as it doesn't show up in their "my files" section. Not user friendly in the least, from both ends. Although the client UI has improved drastically since. However, this app and software is the best bang for your buck on the market. I probably will switch after my final renewal as my business grows, to a better platform which hopefully has a more user friendly interface for my customers. That being said, implementing sessions, workouts, nutrition plans, etc. is easy. The clients love, like or tolerate the app. Nobody hates it. I give it 5 stars because it's the best price for my needs at the moment, and I'd recommend it over all other software options because of all the features you get for the pricing.

Nachteile: Cons listed in the above section, but there are software glitches throughout the app from the trainer side. Clients' workouts just disappear after they log them. The app crashes randomly on their end.

Antwort des Softwareanbieters

von My PT Hub an 24.10.2018

Hey Justin, firstly I would just like to say thank you for taking the time to write an in depth review!

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video :)

https://support.mypthub.net/knowledgebase/how-can-i-create-a-custom-exercise-2/

When you add a files to a schedule, this will not show on the clients file section, this will just appear on the schedule on the day for the clients to download. My PT Hub will be making some very large changes over the coming months which may really benefit you as a trainer and your business.

We will be sure to keep you posted on any updates that become available.

Please also remember that if you need any help or would like to discuss any of these issues you are having, please do book an appointment to speak to one of our team!

https://support.mypthub.net/book-an-appointment/

  • Quelle des Nutzers 
  • Bewertet am 16.10.2018
Joey C.
Owner/Trainer
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.4.2020

"Awesome edition to your business!"

Vorteile: I was in the search for a new app I could use to launch my online training business. Luckily I found My PT Hub! It has everything you could possibly need for an online training business (literally a hub) lol It is also extremely affordable compared to all the other companies currently on the market.

Nachteile: Getting used to the layout and how to use all the features were overwhelming at fist, but then I found the tutorial videos and it make everything significantly easier!

Antwort des Softwareanbieters

von My PT Hub an 27.4.2020

We love that it is an awesome addition to your business!

Thank you so much for your review, Joey.

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  • Quelle des Nutzers 
  • Bewertet am 18.4.2020
Heru A.
Personal Trainer
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 6.3.2020

"TEST OTHER SOFTWARE BEFORE SPENDING A SINGLE PENNY/DIME WITH THESE"

Kommentare: The move to V3 is what is the big failure here. The lack of transparency on what will happen with V2 has led me to decide to leave them and not use their service again. I will be moving to PT Distinction, who I have now tested and cannot fault in comparison

Vorteile: I have been a PT for just over a year and found My PT Hub without checking any of their reviews online, boy do I wish I had. After spending on my custom app, what is a large sum of money for a new, sole trader business, it was all going really well. The app interface was a little archaic and the set up for clients could be very tedious/laborious but I decided to persevere and continue whilst they ironed out the bugs. Then they decided to A) update to their V3 app and B) charge WAY more per month for a new look software with a bunch of features that seemed absolutely AMAZING when they presented them on their keynote presentation online.

Nachteile: If there ever was a representation of great marketing but extremely lacklustre results, this is it. They charge £50 a month for an app that is FULL of bugs, I have had the app crash in the middle of clients sessions where they or I am recording their weights, rest periods and progress and then having to try and remember or guess what the client had completed, this is wholly unacceptable and has not only lost me a client but it makes you as a PT look very unprofessional. When I have complained about this, you jump from one staff member to another and then if you are lucky enough to get a message from [SENSITIVE CONTENT HIDDEN] you will, at best, get either a vague "In the next update we are aiming to sort it....." (with no timescale or expectation for this by the way) or they will ask ridiculous questions of you such as "can you screenshot/ record the app crashing?" (like we all have spidey-senses enough to know when it will crash and to screenshot it or the time to be downloading other apps to record your client's session as you are meant to be focused on them) or at the very worst, they make a bold, no ownership statement that it's not happening (because they can't see it from their end....really!!?!!). The app will also just bug out whilst trying to prepare client sessions or programs and either double or triple up on things you want done once or just not do it at all, this is tiresome and leads to frustrations that PT's do not need.

Antwort des Softwareanbieters

von My PT Hub an 11.3.2020

I am very sorry to hear you're unhappy with the product. We provide a 30-day free trial to every trainer to ensure the software is right for them and their clients, we do not take any card details so to upgrade is completely optional.

mypthub spent 2 years creating a new platform, once again moving from the old software to the new software was completely optional and we gave a free trial on this platform also to ensure that this is a change you want to make as it does cost slightly more per month, from your account we also gave you an extension on this free trial.

mypthub is the most affordable personal training software on the market.

I am very sorry to hear you have experienced a few bugs on the app. Whenever these are reported our development team has this sorted as soon as possible. If you wish to discuss this any further with our head of support, Ryan Hallett, please do email support@mypthub.net and we will arrange a call with you at a time and day best suited to you.

  • Quelle des Nutzers 
  • Bewertet am 6.3.2020
Wendy L.
Certified personal trainer
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.5.2020

"Long time trainer and first time user"

Kommentare: I am solving the problem of being too limited to reach those far from me in other states and countries. I feel with this product I can deliver a better quality of service to my clients by giving them more thorough comprehensive programs and accountability

Vorteile: I really loved the pre made programs and nutrition plans! Nutrition is my specialty and having that for my clients is huge.
I also love the "packages" feature so that i can pre prepare and sell packages

Nachteile: There was one feature in a different software that almost had me registering under them instead and that was the ability for the client to video themselves doing the physical assessment movements already programmed.
There are also some really good exercises not listed in this database just yet such as the Turkish Getup with kettlebell

Antwort des Softwareanbieters

von My PT Hub an 20.5.2020

Firtsly, thank you for your in-depth review, Wendy, it really is much appreciated!

We do have lots of per made plans which trainers can use as much as they like.

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video, the following link will show you how

https://mypthub.zendesk.com/hc/en-us/articles/360030334594-Create-a-custom-exercise

Also, you can use the 'Chat' feature to send any videos to your clients and for them to send back to you!

  • Quelle des Nutzers 
  • Bewertet am 18.5.2020
Gabriele P.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.2.2020

"Great Software"

Vorteile: #1 thing was customer support. Everything I need, I am always given feedback and support to help resolve any issues or questions. There is a tremendous amount of pre-made workouts and nutrition plans to send to clients, but the best part is that you can modify them, so this saves a lot of time for creating plans for clients. Also, the events calendar is great and allows a lot of flexibility to create different classes and create different packages for clients to purchase. I would recommend this software to any trainer (studios, gyms, online).

Nachteile: One thing I don't like is that I have to add in all my current clients profiles for them to have a login. Unless someone buys a package, they cannot create their own profile.

Antwort des Softwareanbieters

von My PT Hub an 24.2.2020

Firtsly, thank you for taking the time in writing an in-depth review on mypthub it is very much appreciated, it's nice to see that there are so many features that you love about mypthub.

What you can do, Gabriele, is create a free public package that you can send the link to anyone or put on your social media. This means that when clients click this link they will get the package from you, no card details are required and they will create their own account. The package could be called 'Sign up'.

  • Quelle des Nutzers 
  • Bewertet am 19.2.2020