Wer nutzt diese Software?

B2B SaaS companies

Durchschnittliche Bewertung

2 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • UserIQ
  • http://www.useriq.com
  • Gegründet 2014

Über UserIQ

UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around users needs.

UserIQ Funktionen

  • Einstellungen (Personalbeschaffung)
  • Ertragsmanagement
  • Gesundheitswerte
  • Gewinn- / Verlust-Analyse
  • Kommunikationsmanagement
  • Konto-Benachrichtigungen
  • Kontoverwaltung
  • Kunden-Lebenszyklus-Management
  • Kundenbindung
  • Nutzungsverfolgung / Analyse

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Die hilfreichsten Reviews für UserIQ

UserIQ has a lot of features and is very friendly for non-tech users.

Bewertet am 12.7.2018
Verifizierter Rezensent
Jr Software Engineer
Biotechnologie, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: This is a great tool if you don't know where to start with segmenting your audience, or if you have a particular feature you want to target for usage. The insights are pretty much auto-generated to show you what correlations are happening without you needing to sort through data or create reports manually. Its interface is all clickable and non-tech-user friendly, so anyone can set it up and get data from it. The features for inserting notifications or user tutorials are also great (and, again, take zero coding). The team at UserIQ is great as well!

Nachteile: Setting things up for a tech-savy user can feel cumbersome. I would rather just tell you what javascript events to listen for or DOM element selectors to pay attention to versus clicking through eight steps of a user walkthrough. The pricetag is also pretty high relative to insights we got from the tool. The data was interesting and compelling but certainly not enough to see get even a portion of the money spent on a license back.

Well thought out tool that delivers what it promises.

Bewertet am 14.3.2017
Chris M.
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Kommentare: We selected UserIQ because they combine things that we were looking at separately - specifically NPS and Guided Tours - into a single tool. After about 3 months of use, we've been very pleased with our ability to understand more about how our users act in our platform, and target specific notifications and campaigns to differentiated groups of users. UserIQ has also been INCREDIBLY responsive to user requests. More than once they're turned enhancements around in a matter of days.

Lies weitere Bewertungen