Ambra Health

Vorteile: The features and functionality of the Ambra product is outstanding. We use the system in three distinct ways - 1) sharing images to, receiving images from, and bi-directional sharing with our partners, 2) providing online access to images and reports for our referring community and patients, and 3) supporting our business of providing radiology reads for family practice, urgent care, chiropratic and other imaging providers without a radiologist on staff. These three features, or capabilities, go well beyond the VNA aspect of the product. It's so powerful that the VNA is almost an afterthought to how you'll use it.

Nachteile: There is a learning curve to this vast product and some of the terminology is new or different from the imaging industry standard. Don't let that shy you away from engaging with Ambra. It's well worth the effort.

Kommentare: The employees are always nice and want to help but they have cannot solve all the issues. We like AMBRA but do not love AMBRA.

Vorteile: It is fairly easy to use. The software has a lot of tools are doctors appreciate and they are easy to use. The staff is friendly when we have an issue with the software.

Nachteile: There seems to be a lot of glitches. We seem to have issues with the images coming across in a timely fashion. The images will come across fine and then there is an issue with one or two studies. This frustrates the doctors. The doctors come back to x-ray and want to know the issue. When AMBRA is emailed about the issue, we get the an automated response that the issue is being looked into. Two or three hours later we get an email stating the images are now available. We are aware the images are on AMBRA - it is a little late. The doctor has already come back to x-ray to view the images on the x-ray computer. When we talk to someone the response we get from AMBRA is "we will get with the developers" or "we will get with the engineers."

Kommentare: We have been using Ambra almost from their beginning. They have been a great partner with excellent support. They helped Frederick Memorial Hospital become one of the first health care facilities in the country that allows patients to use a patient portal to access their images for viewing, sharing and downloading

Vorteile: Zero foot print viewer, easy to download dicom files. Easy to transfer to outside facilities once the gateway has been created (which Ambra does with minimum effort on our part) Or if no gateway we use email to send studies. Which requires little effort for our users

Nachteile: Sometimes we have to use different filters to find a patients study e.g. if you just put in the medical record number you may not find the exam you want so you'll have to use the name and visa versa-but this is rare. This is really a non-issue but I wish they kept their name of DICOM GRID...

Kommentare: Ambra has been a good business partner to us in building a market-leading quantitative CT analysis solution.

Vorteile: Ambra does exactly what our company needs it to do -- securely transmit thousands of imaging files from all over the world. It's interface is simple and we have been able to work with the team to customize the front end of the software.

Nachteile: There are some custom elements, such as rejecting certain types of scans, that we have to write ourselves, and sometimes the Ambra development team will change something in their backend which disrupts our custom code. But this happens very infrequently.

Kommentare: We have used Ambra (aka DICOM GRID) for close to 10 years. We were one of their first customers in this area and even though I've seen Ambra staff come and go in the early days of their support has always been excellent and consistent.

Vorteile: Ease of use and functionality as a sharing platform. This allows our facility to provide patient's local medical images shared to external facilities when requested.

Nachteile: I can't think of any cons off hand other than it is not free! lol!