Hyphen

Hyphen

von Hyphen

Wer nutzt diese Software?

Jedes Unternehmen, das die Startphase hinter sich hat, muss hart arbeiten, um eine Kultur der Transparenz und Offenheit zu halten oder zu schaffen.

Durchschnittliche Bewertung

39 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.6/5
  • Kundenservice 4.8/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.7/5

Produktinformationen

  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Hyphen
  • http://www.gethyphen.com/
  • Gegründet 2015

Über Hyphen

Eine Mitarbeiter-Engagement-Lösung, die deine Mitarbeiter Daten (quantitative und qualitative) sammeln lässt, indem es Beteiligungs-Umfragen, Puls-Umfragen & anonymes Feedback verwendet mit garantierten Teilnahmequoten von> 75%. Mit leistungsstarken Analysen kannst du unzählige Probleme identifizieren und deine HR-Initiativen gezielt einsetzen, anstatt das gesamte Unternehmen zu bombardieren. Das spart 10X davon, was du in Hyphen investierst. Unsere Kunden Michelin & Unilever bezeichnen uns als ihre innere Glastür!

Hyphen Funktionen

  • Benchmarking
  • Feedback-Management
  • Leistungsmanagement
  • Mitarbeiteranerkennung
  • Pulsbefragungen
  • Zielmanagement
  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Die hilfreichsten Reviews für Hyphen

Hyphen - Absolutely worth the investment

Bewertet am 8.8.2019
Phillip A.
HR Manager
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hyphen gives our employees the opportunity to have direct access to leadership. It provides them the ability to ask questions, make suggestions on process improvements and get real time company announcements. Our initial Hyphen survey roll-out was extremely successful and since then our survey participation rates have significantly increased. The data from our survey results is extremely eye opening and allows us to easily identify problem areas, either by position, region or manager. In addition to being, in my opinion, a superior product, Hyphen’s customer support staff is always there to assist and make recommendations.

Vorteile: Hyphen is extremely easy to use - especially the phone app. It’s intuitive for all users.

Nachteile: It’s very minor and will probably be resolved in future updates. When attaching a file to a post, pdf files aren’t supported.

Hyphen adds value

Bewertet am 13.12.2019
David A.
VP Finance
Druck, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hyphen provides a mechanism to capture, analyze and act on information related to employee sentiment and engagement. While there are no perfect solutions when trying to assess human behavior, we appreciate the accessibility our employees have to the platform and the way it can quantify different parameters related to the culture and experience at our company. It has added some structure to what was previously quite a grey area.

Vorteile: The accessibility across multiple platforms and anonymity for the users.

Nachteile: The requirement of an e-mail account to use the program can be a barrier to use as the company does not provide e-mails for production line workers and some are resistant to using their personal accounts.

Antwort des Softwareanbieters

von Hyphen an 16.12.2019

Hey David, thanks for taking the time to share your thoughts with us, especially around the email account creation for line workers. Our CSM team says they may have a solution for that one, so they'll reach out shortly to talk it out. Otherwise, thank you again for taking time out of your day...if there is ever anything else you'd like to see or have questions on please do let us know, we're happy to help!

Excellent Platform

Bewertet am 13.12.2019
Aleta M.
CHRO
Essen & Trinken, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Loved how helpful customer support was, and how willing the company was to modify for what we were looking for. The team at Hyphen really want to deliver a product that is easy to use and they are willing to talk through any issue to find a resolution that works.

Vorteile: Hyphen is super easy to use for all of our employees. Text surveys that all can answer in less than 2 minutes from the ease of their phone. Clean display of information for admin is also amazing.

Nachteile: Takes a bit to learn how to navigate back end, however once you get it, super easy to launch surveys.

Antwort des Softwareanbieters

von Hyphen an 16.12.2019

Hi Aleta, thanks for the review, we're glad the platform has been a benefit to you all. As for the back end navigation, we tagged that as an item to make more user-friendly for the future. Thanks again, we appreciate it!

restrictive for the fast-pace growing organization

Bewertet am 13.12.2019
Anastasia B.
Talent Development Lead EU
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: see above

Vorteile: I like the insights function - this makes eNPS analysis easier for the team leaders

Nachteile: Some of the things in the tool set up are quite confusing: there are 3 ways of checking participation and users have a lot of questions about that.
As we have a lot of changes in the org structure, every time we need to update the database, which is cumbersome and full of errors - I have a feeling that data isn't overwritten. And sometimes our Success Manager disappears without absence notes or doesn't follow up on the tickets, created. This makes it challenging for me to "sell" the tool internally.

Antwort des Softwareanbieters

von Hyphen an 16.12.2019

Hi Anastasia, thanks for taking some time to share your thoughts with us, this kind of feedback is really helpful for our development and CSM team. We, too, want to help you "sell" this internally and make this an impactful tool for the business. I met with the team this morning to go over your comments and identify issues we can fast-track to get resolved (and resolve for future users as well). Thanks again for your honesty, it's sometimes hard to hear for us, but this is how we get better and better day by day, with good feedback like this. Take care!

Employee Engagement Tool

Bewertet am 18.12.2019
Taylor C.
Marketing Communications Manager
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Hyphen has been a great tool for our business to hear insight from all of our employees and improve upon areas that have been uncovered through the survey. The customer service has been great and very supportive to what we are looking to achieve.

Vorteile: Hyphen has been a great tool allowing us to connect with our staff and learn areas of improvement across our organization.

Nachteile: Some of the formatting options could be improved to allow for more customization to the surveys.

Antwort des Softwareanbieters

von Hyphen an 19.12.2019

Hey Taylor, thanks for your review and thanks for the business! I'll send a note to the product team about those formatting options: we try to be very customer-centric in getting a sense for what users like you need instead of just our random good ideas so great tip ;)

Always reach out if you want to get more out of the tool or have other ideas for us! Take care!

Lies weitere Bewertungen