Wer nutzt diese Software?
Club management tool for small, medium and large health clubs and studios, which helps with product education, member engagement, analysis, staff management, payment processing and more.
Durchschnittliche Bewertung12 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis 100,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2008
- Abrechnung & Rechnungsstellung
- Mobiler Zugriff
- Verfolgen der Teilnahme
- Verkaufspunkt POS
Die hilfreichsten Reviews für Fisikal
Bewertet am 20.9.2018
World Class Bookings
Kommentare: Fitness First Middle East selected Fisikal as our technology partner after years of analysis of companies that could help us refine our systems and create engaging operational and member platforms. We selected Fisikal not only because of their cutting edge solutions, but also because of their flexibility to make changes to the system based on our business requirements and existing operational processes - in order to maximise adoption by the business we needed the system to accommodate our business processes wherever possible. The project management team at Fisikal spent a lot of time understanding how our business worked and what we wanted to achieve in the short, medium and long term. Rob and his team presented detailed analysis of processes and features which would help us meet these goals with minimal before we started the project. Once the project was confirmed Fisikal made the solutions we needed and delivered them on time. After 18 months of planning, we signed the agreement and had our new systems branded, customised and implemented in our business within 3 months. Since go live we have worked closely with Fisikal to make sure that our teams all know how best to use the product and support our members. We have found the customer support team to be efficient, professional and personable. They make sure that nothing is left without follow up or completion. We have been delighted to work with Fisikal and look forward to adopting further areas of the system.
Vorteile: The cutting edge solutions and flexibility to make changes to the system based on our business requirements and operational processes.
Nachteile: The fact that the software was not already translated into Arabic. However the team are working on this and it will be completed very soon.
Bewertet am 7.3.2019
We spent a long time selecting a booking application as it is a very important part of the member experience, and the result is we are very pleased with our decision to take Fisikal. It has transformed our process for booking a class or PT session, taking it from a piece of paper in club into an online process that gives choice and information to the members and provides a consistent and fair booking experience.
Working with the Fisikal team is a pleasure; discussions are always fruitful; they are all knowledgeable; and we have great trust in them to help us improve our business.
Vorteile: App is easy to use and popular with users and staff. Integration with our membership system is rock solid. The team are excellent, readily available, even to us in the Middle East with our timezone and working week differences, and the responses are high-quality, with thought put in and value added. Change requests are delivered in good time, new features appear regularly.
Nachteile: The system is very configurable which is good, but every now and this flexibility leads us to a configuration error which has an unexpected effect on members. Occasional slowdowns when some issue causes a queue to build up and we require support to resolve. Help is provided quickly and ongoing work to try and resolve permanently, but always annoying when when this situation occurs.
Bewertet am 14.9.2018
Start-Up Fitness Studio
Kommentare: Fisikal is integral to the functioning of our business; we look forward to building on our partnership in the future.
Vorteile: We chose Fisikal for our start-up fitness business as they were able to provide the full range of features we were looking for. They also custom developed several aspects of the platform to suit our own individual requirements. As our business continues to grow, the team at Fisikal are supporting us to realise our full potential by accommodating custom development requests and also continuously adding new features to the software. On the rare occasion that bugs or other issues have been encountered, the support team is always quick to respond and problems are fixed within a few hours. Our customer service rep and the rest of the team at Fisikal are a pleasure to work with. The level of customer service and support that we have experienced is exceptional.
Nachteile: Some aspects of the design are not customisable, however in conjunction with the guys at Fisikal we are creating our own bespoke client front-end which will give us complete control.
Bewertet am 27.11.2018
Fisikal Software for tutors and students.
Kommentare: Fisikal is allowing us to grow in both student and tutor numbers - it creates a centre for all information meaning that one person is not responsible for everything.
Vorteile: Allowing students to be more in charge of their learning journey. Leaving tutors more time for teaching rather than chasing and arranging the students. Has also allowed us to develop a more distance aspect of our courses with all materials available to students near and far.
Nachteile: To set up both students and lectures there is a lot of areas that needs to be completed making it quite a lengthy task. We also have groups which require a lot of the same information and having to upload the same document several times is again time consuming and tedious.
Bewertet am 9.11.2015
Kommentare: We have been working with Rob and the team at Fisikal ever since our second club received the platform and we have been very impressed with the system, the usability of it, and the extra service it has allowed us to give to our members. At Xercise4Less we are all about giving value for money and extra to our members, and Fisikal is a great platform to do this on. We have worked closely with Rob and his team on a number of projects, including the development of a bespoke online shopping portal for our members area, which was to our specification and requirements. The impact of this has been profound and it has allowed us to sell products which we have developed in house to an even higher audience. Also, the development and updates which the system has seen throughout the time we have been using it, have been very effective and increased the usability of it to our members. We look forward to taking this platform to all our 100 clubs over the next two years!