Was ist Shippo?
Weblösung zur sofortigen Erstellung von Versandetiketten für alle Spediteure und spare Geld mit ermäßigten Preisen. Sieh alle deine Online-Verkaufskanäle an einem Ort und versende im In- und Ausland. Du kannst automatisch auf ermäßigte USPS- und DHL-Express-Tarife oder auf deine eigenen Spediteurskonten zugreifen. Die Anmeldung ist kostenlos und es fallen keine monatlichen Gebühren oder Stornogebühren an!
Wer verwendet Shippo?
eCommerce-Händler, Online-Marktplätze und eCommerce-Plattformen oder Anbieter.
Wo kann Shippo bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Shippo
- Ansässig in San Francisco, USA
- 2013 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Das könnte dich auch interessieren:
Shopify
ShippingEasy
PayPal
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Über den Anbieter
- Shippo
- Ansässig in San Francisco, USA
- 2013 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Shippo – Videos und Bilder
Kosten ähnlicher Produkte wie Shippo vergleichen
Shippo Funktionen
Alternativen für Shippo
Bewertungen über Shippo
James
Great Shipping Solution
Vorteile:
I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.
Nachteile:
The software works very well for me and I have not found any cons to it.
Diane
Good program for small business and personal use
Kommentare: It is a great program and company to work with. The price is right and we hope to continue our relationship with them in the future.
Vorteile:
Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.
Nachteile:
There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.
Brittany
In Betracht gezogene Alternativen:
Customer Service Problems!
Kommentare: Customer service is not capable of handling basic problems. Shippo "accidentally" reused a USPS tracking number too soon. So old data was still present on the current label. It's been 4 days and they haven't been able to do anything at all. They haven't offered a refund, to assist with insurance. It's clear they don't know what to do. They actually said at one point, "we're not responsible" even though tracking was purchased and issued through them. My emails don't get a response, live chat just says "we've asked USPS" and nothing moves forward. Sometimes live chat is available. Sometimes it's not. It's not based on days of the week or times of day. It's just random. Also, yes they do have hidden surcharges with every carrier and no they won't help you dispute them. They just said "the dispute was sided with the carrier" but any other shipping software allows you to provide detailed information and with every other shipping software they side with the shipper.
Vorteile:
Unfortunately I don't have anything positive to say about this software.
Nachteile:
Customer service is difficult to reach and not knowledgeable.
Ellen
Good shipping services
Vorteile:
I can print shipping labels easily, and they have a good discount on most carriers. The software is easy to understand and use, and we transitioned seamlessly from our old provider.
Nachteile:
When you try to send a tracking email, it drops the ball. It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen. It does this even if the recipient does not have a known email address. Sine we have low shipping volume, I simply send the emails myself.
Antwort von Shippo
vor 2 Monaten
Hi Ellen, Thanks for leaving us a review. We're happy to hear that Shippo has helped streamline your shipping process! We recently launched a new tracking experience that allows you to manage your tracking notification emails with ease! For instance, you can preview what your tracking email looks like, enable notifications so a tracking email can be sent out to all of your customers, and more! You can visit this link to check it out: https://apps.goshippo.com/settings/tracking-page Also, if you'd like to look at a customer's email address, you can head to your "Orders" page and hover over a customer's name to preview their email. We hope this information helps! If you have any questions, please feel free to reach out to support@goshippo.com. If you prefer chatting with one of our Support members, please feel free to give us a call at your convenience at (415)-779-7447 and we'd be happy to help. We offer Phone Support M-F from 9-5 PST. Thank you, Shippo Support
Louise
In Betracht gezogene Alternativen:
So easy to use
Vorteile:
Shippo is so easy and has saved my tiny business a great deal of time and money!
Nachteile:
Getting a full report of my shipments for the year was difficult and I had to call customer service for that
Antwort von Shippo
vor 2 Monaten
Hi Louise, Thanks for leaving us a review. We're happy to hear that Shippo has helped your business save lots of time and money! For future reference, if you're interested in pulling a report of your shipments for any specified time period, we have an "Export" feature within our Shipments page that allows you to do so. By exporting shipments within a specified timeframe, you're able to look at all the details (tracking number, shipping carrier, label amount, shipping address, etc.) of all shipments. If there is any feedback you have on our Export feature, please let us know and we would love to relay this feedback over to our Product team! Thank you, Shippo Support
