Shippo

"Great Shipping Solution"

Vorteile: I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Nachteile: The software works very well for me and I have not found any cons to it.

"Great Shipping Software Highly Recommended"

Kommentare: Since all labels render as a PDF file, I can reprint mis-printed labels as many times as needed...gone are the days of having to reload funds to purchase new labels due to printer malfunction. I also enjoy the discounted pricing on USPS labels. Haven't tried other carriers but I like the option of having UPS and DHL as well, maybe I will try them one day.

Vorteile: Amazing shipping software, can't be any happier since switching from stamps.com. Easy to easy, convenient and integrates well with eBay.

Nachteile: Doesn't seem to integrate well with Square/Weebly online store, I noticed that the package tracking number was not carrying over to the Square order, it will just mark it as shipped with a blank tracking info

"Great for small businesses"

Kommentare: Overall my experience has been positive, however pricing is an issue.

Vorteile: I liked how easy and streamlined the process was for printing shipping labels for my ecommerce store.

Nachteile: I didn't like the pricing. It was a bit more expensive than some of the other platforms I have come across.

"No "Flats" rate support, tough to get Refunds"

Vorteile: My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Nachteile: Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates.
Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

"eCommerce is a fun now"

Kommentare: I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system.

Vorteile: I love the adaptability and software applications that I can use. I have discovered several spaces where I needed to streamline or needed an application function(s) that were already synced and functional with Shippo. Their customer service is OTC- Off The Charts- responsive and very empathetic to a sometimes overwhelmed solopreneur.

Nachteile: I would like to be able to update the look of the dashboard with weekly stats/updates available to show how much Shippo saves me time and energy.