Wer nutzt diese Software?

Real-time Customer Experience Management solution for retail, healthcare, banking, hospitality, insurance industry provides BI reports convenient and easy-to-use with Happi API Framework & CX solution

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 4 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Logica Infotech Services
  • http://www.chiexpress.net/
  • Gegründet 2010

Über CHI Express

CHI Express empowers you with the capability to track and provides the metrics you need to analyze the customer satisfaction and improve the overall customer facing processes. Customer experience and activity analysis and BI analytic to improve service quality.
www.CHIExpress.Net and www.Haapi.co has pioneered the integrated Customer Experience Management framework and applications, catering to leaders in healthcare and several other industries, retail, banking, hospitality, education etc.

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CHI Express Funktionen

  • Aktionsmanagement
  • Analytik
  • Dashboard
  • Empfindungsanalyse
  • Feedback-Management
  • Kundensegmentierung
  • Sammlung mehrere Kanäle
  • Textanalyse
  • Trend-Analysen
  • Umfrage-Management
  • Wissensmanagement

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Die hilfreichsten Reviews für CHI Express

Customer Experience Management Excellence

Bewertet am 17.10.2015
Swapan G.
Principal Consultant
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: In a highly cluttered CX product offering scenario it is a big challenge to identify the right fit; we are lucky to find CHIEXPRESS while considering an end-client implementation in Banking Retail Sector. It was a breeze to optimize the implementation given the quagmire of varied stakeholder expectations in a large banking operations eco-system.

Antwort des Softwareanbieters

von Logica Infotech Services an 17.10.2015

Thanks Swapan for your review. As you know, our CX product framework is adaptable to many diverse business verticals through API framework. CHI¿ Express Customer Experience Management solutions transformed the power of real-time feedback to build the optimum Customer Experience framework catering to leaders in retail, banking, hospitality, education, healthcare and large format public utility services.

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