WebTitan

"Extremely good blocking of spam, a bit hard to use though."

Vorteile: Very good blocking of spam messages.
Works with any e-mail server setup.
Provides extra layer of protection.

Nachteile: Difficult to use their web interface, as a lot of the parts don't make sense. No simple method to setup multiple users quickly and easily. But once setup, it's pretty much set it and forget it. Also, you lose 99% of control of incoming messages at your e-mail server. Which may or may not be a bad thing.

"Top Notch DNS Filtering "

Kommentare: There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Vorteile: Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Nachteile: Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

"Great Spam Filter"

Kommentare: In the past 3 months we used it, it's been great! It's greatly minimized spam emails that have gotten through and has really helped with any issues that spam emails can bring.

Vorteile: It's great at what it does. Once you get all of the settings configured, it becomes very good at blocking spam so that it doesn't come in. By default it's pretty restrictive, but that's been helpful to start. We just lightly loosened it to the settings we needed.

Nachteile: There's not a way to bulk add email addresses to the list of monitored emails. You have to add them one by one. Support told me that this is a coming feature.

"Not works as announced"

Kommentare: WCCP integration

Vorteile: The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Nachteile: Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

"Simply works..."

Kommentare: The main benefit is having the confidence that the product will perform the needed job without constant attention and/or tinkering.

Vorteile: Does it's intended functions, Does it very, very well, and requires minimal hands on time from IT staff. Overall, a highly satisfactory product.

Nachteile: Initial configuration can be a bit time consuming, but that's more due to the nature of the product and function than any deficiency in Web Titan itself.