BookingPal

Great company to work with

Kommentare: Distribution to all major sales channels through a commission-based model.

Vorteile:

A wide range of products which help serious property managers to increase their distribution, improve revenues and grow their business.

Nachteile:

They had a bit of a bumpy ride and had to figure some things out but managed to turn their service around. Glad to see the development they took.

Good channel manager

Vorteile:

Good channel manager, support team is good. Cost per month is good and accurate.

Nachteile:

Not always easy to see how the API feed goes to understand a total pay out

Do Not Use

Kommentare: Horrible tech and customer support. I've been waiting weeks and months for issues to be resolved. Almost no communication from anyone. We don't even have an account manager for me to go to. We WILL be switching to another product very soon.

Vorteile:

It produces some bookings IF you can get anything to work.

Nachteile:

In theory, this should be a great product. In reality, their are daily issues. Unable to search properties from list, errors getting properties listed on channels, double bookings, doesn't sync often enough, the list goes on.

Use BookingPal for the customer service and easy to use interface

Vorteile:

Our rep, [SENSITIVE CONTENT] , is what I like the most. She is always available, willing to discuss the most minute item versus sending me to support and just simply fun to work with.

Nachteile:

The communication between BookingPal and AirBnB is horrible in all ways - AND - I know 90% of the blame is AirBnB's but frustrating none the less.

Highly Recommend for STR Management!

Vorteile:

We have been using BookingPal for about a year. We started when our portfolio was smaller (20 properties) and they have supported our growth every step of the way as we climb into triple digits. The software is very user friendly, and in most cases I am able to navigate through any issues on my own. In the rare occurrences that I need some guidance, I simply reach out to our account rep, Paula, who responds with lightening speed and is always willing and eager to hope on a call and walk me through anything. I've been in the industry for almost a decade and have used many other channel manager softwares, including many of the other "big players". I have never been more satisfied than I am with BookingPal. I have recommended them many times to other hosts in the vacation rental space and have received similar feedback from hosts that have signed on with them. The ease of use and customer support is unmatched.

Nachteile:

There isn't much that I can say negatively. Our experience with them has been incredibly positive.