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IDEXX Neo
Was ist IDEXX Neo?
IDEXX Neo ist unglaublich einfach und vollständig einsatzbereit. Diese cloudbasierte, erschwingliche
Tierarztsoftware wurde entwickelt, um das Wechseln zu erleichtern. Sie ist so konzipiert, dass sie für jeden einfach zu verwenden ist. Die Ein-Klick-Funktionalität hilft den Mitarbeitern, Aufgaben schnell zu erledigen. Neo lässt sich in IDEXX-Diagnose, Top-Apps und Services integrieren, einschließlich SmartFlow. Greife mit jedem internetfähigen Gerät von überall aus auf deine Praxisinformationen zu. Erhalte automatische Upgrades, reduziere IT-Kosten und eliminiere Serveranforderungen.
Wer verwendet IDEXX Neo?
Kleine Tierarztpraxen, mobile Kliniken und Tierheime.
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IDEXX Neo
Weitere gute Alternativen zu IDEXX Neo
Bewertungen über IDEXX Neo
Great choice for an affordable price.
Kommentare: Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows.
Vorteile:
The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond.
Nachteile:
I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now.
Antwort von IDEXX
vor 6 Jahren
Hi Dave, great to hear that your team is finding Neo so easy to use and learn. And thank you for the feedback on improvements. Expect to see a steady stream of new reporting features in 2019, as well as more third-party app integrations.
In Betracht gezogene Alternativen:
Excellent, adaptable & easy to use
Kommentare: Neo has so many tools that I'm still discovering, such as appointment type breakdowns to see where/how your revenue is generated, so one can then target those areas or emphasize others moving forward. Many other features and tools available.
Vorteile:
For starters, the developers of this software continually seek, AND RESPOND, to user input, creating a continually adapting product that never goes out of date. 'Cloud-based' has rocked our world, allowing accessibility from any device with internet connectivity. So convenient.
Nachteile:
Integration with old software (Intravet)was successful for the most part...all the info is there, just formatted differently. I'd expect this to be an issue with integration from any software, however.
Antwort von IDEXX
vor 4 Jahren
Hi Cyndi, you hit the nail on the head: feedback from users like you is exactly what makes Neo excellent, adaptable and easy to use. We're so glad you chose Neo for Five Valleys, and that you recommend it so highly to others. Thank you!
Needs work
Kommentare: While I am happy there have been improvements, I feel like we were misled about the capabilities of Neo and real concerns have been brushed off. Accounting has been a nightmare, and we spend a lot of time having to print and fax or individually download several parts of a record to e-mail to regular veterinarians which defeats the point of being paper light, nor is it a time savings.
Vorteile:
The cloud based software is user friendly and convenient. Buttons are easily found, and software has a very up to date appearance. Integrates well with Smartflow and Vet Cove. Easy to update inventory. Integrated credit card processing at reasonable rates. Can easily e-mail consultations, receipts and forms to owners.
Nachteile:
Every part of the accounting needs work. It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are actually paid. Financial tab is confusing as invoices are automatically generated for prepayments and not just a receipt. Records can not be e-mailed directly to veterinarians, and third party access does not allow them to access Smartflow sheets. Can have glitches
In Betracht gezogene Alternativen:
Perfect for a small or slower practice
Vorteile:
Neo is easy to use and easy to train with, with a great support team, and you can send in enhancement requests.
Nachteile:
Need more ability to customize procedure templates and appt reminders (by appt type)
In Betracht gezogene Alternativen:
Very Easy to Use
Kommentare: Wonderful
Vorteile:
It has been very easy to train new staff on this program and I like that fact of being able to suggest new ideas in improving the software. I feel like the users voices are heard.
Nachteile:
Just that I wish that it would intergrate with more products, but I am sure that will change since it is a newer software.
