Was ist IDEXX Neo?
IDEXX Neo ist unglaublich einfach und vollständig einsatzbereit. Diese cloudbasierte, erschwingliche
Tierarztsoftware wurde entwickelt, um das Wechseln zu erleichtern. Sie ist so konzipiert, dass sie für jeden einfach zu verwenden ist. Die Ein-Klick-Funktionalität hilft den Mitarbeitern, Aufgaben schnell zu erledigen. Neo lässt sich in IDEXX-Diagnose, Top-Apps und Services integrieren, einschließlich SmartFlow. Greife mit jedem internetfähigen Gerät von überall aus auf deine Praxisinformationen zu. Erhalte automatische Upgrades, reduziere IT-Kosten und eliminiere Serveranforderungen.
Wer verwendet IDEXX Neo?
Kleine Tierarztpraxen, mobile Kliniken und Tierheime.
Wo kann IDEXX Neo bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (mobil), iPad (mobil)
Über den Anbieter
- IDEXX
- 1983 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- IDEXX
- 1983 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
IDEXX Neo – Videos und Bilder











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Bewertungen über IDEXX Neo

Dave A.
Great choice for an affordable price.
Kommentare: Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows.
Vorteile:
The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond.
Nachteile:
I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now.
Antwort von IDEXX Neo
vor 3 Jahren
Hi Dave, great to hear that your team is finding Neo so easy to use and learn. And thank you for the feedback on improvements. Expect to see a steady stream of new reporting features in 2019, as well as more third-party app integrations.
Deborah P.
In Betracht gezogene Alternativen:
Neo engineers are always listening to us
Kommentare: Love the cloud base system, I don't have to stay late doing records. Plus, if someone runs into me at the store and can pull it up to put them on the appt schedule and know that I am not over booked.
Vorteile:
The software gurus listen to the user's needs and are constantly updating features to improve and add functions
Nachteile:
Newer product and they are still working to make it a perfect product
Antwort von IDEXX
vor 6 Monaten
Hi Deborah, Neo wouldn't be where it is today without feedback from users like you! Thank you for your suggestions, and for recommending Neo to others!
Harmandeep S.
Easy to use but lacking many features
Vorteile:
Idexx Neo is very easy to use and staff can learn to use it very quickly. Support is usually quick to solve issues/problems.
Nachteile:
We have had idexx neo for about 3 years. I believe neo is good for a small practice or a new practice, not for a large or busy practices. There are really minimal integrations with 3rd party vendors. The reminder system leaves a lot to be desired. The inventory management is designed very poorly and reports at all levels is lacking. The controlled drug reporting is not designed well and NEO does not generate any cures reports (for states like California that require controlled drug reporting). When we initially signed up for NEO I was informed that CURES reporting was built in but it is not the case. I have been asking support about implementing this for years but have not gotten anywhere.
Cyndi W.
In Betracht gezogene Alternativen:
Excellent, adaptable & easy to use
Kommentare: Neo has so many tools that I'm still discovering, such as appointment type breakdowns to see where/how your revenue is generated, so one can then target those areas or emphasize others moving forward. Many other features and tools available.
Vorteile:
For starters, the developers of this software continually seek, AND RESPOND, to user input, creating a continually adapting product that never goes out of date. 'Cloud-based' has rocked our world, allowing accessibility from any device with internet connectivity. So convenient.
Nachteile:
Integration with old software (Intravet)was successful for the most part...all the info is there, just formatted differently. I'd expect this to be an issue with integration from any software, however.
Antwort von IDEXX Neo
letztes Jahr
Hi Cyndi, you hit the nail on the head: feedback from users like you is exactly what makes Neo excellent, adaptable and easy to use. We're so glad you chose Neo for Five Valleys, and that you recommend it so highly to others. Thank you!
Jessica C.
It is constantly improving
Vorteile:
-Easy to transfer and set up, Idexx did most of the work for us -Great Service -Bundled with our other Idexx services -Great for remote logins -New Improvements, and updates constantly -Cloud printing -Customizable to your needs
Nachteile:
-Not ready for hand held devices yet -Reports take some time to get use to -Not an easy way to track, Billed vs Payments -No quick way to itemized invoices when doing statments
Antwort von IDEXX Neo
vor 2 Jahren
Hi Jessica, thank you for recommending that other veterinary professionals check out Neo! Really appreciate your feedback on how easy it was to get up and running, our service and the ability to access it anywhere. You mention constant updates: great feedback like yours ensures we deliver exactly what our users are looking for. Improvements to Neo's A/R capabilities are in the pipeline, please let us know how you like them!