Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden

Was ist Get Connected?

Get Connected ist eine kostengünstige und mobile Lösung zur Verwaltung von Freiwilligen, die entwickelt wurde, um Unternehmen aller Art zu helfen. Das Unternehmen bietet eine bessere Möglichkeit, Möglichkeiten für Freiwillige zu bewerben, neue und zurückkehrende Freiwillige zu registrieren, ihre Arbeitsstunden zu verfolgen, mit ihnen zu kommunizieren und über ihre Aktivitäten zu berichten.
**Neu für 2019**
Android- und iPhone-App zum Download verfügbar
ReDI: Katastrophenschutzplattform
Kostenloses E-Sign-Tool für Haftungsausschlüsse
Anmeldung auf Kioskbasis
Erweiterte Tools für das Engagement von Unternehmen

Wer verwendet Get Connected?

Gemeinnützige Organisationen aller Art, Habitat for Humanity, United Way, Freiwilligenzentren, Hochschulen, weiterführende Schulen (K-12), Kirchen, Stadt-/Bezirksverwaltungen, VOADs, Dienstleistungsunternehmen, Krankenhäuser, Museen und Bibliotheken

Get Connected Software - 1
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Get Connected Software - 5

Du bist nicht sicher, ob Get Connected das Richtige ist? Mit einer beliebten Alternative vergleichen

Get Connected

Get Connected

4,4 (94)
39,00 $
Monat
Kostenlose Version
Kostenlose Testversion
37
5
4,1 (94)
4,5 (94)
4,7 (94)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
288,00 $
Jahr
Kostenlose Version
Kostenlose Testversion
34
4
4,4 (27)
4,7 (27)
4,7 (27)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Get Connected

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,1
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
55%
4
34%
3
9%
2
2%
Susanne
Community Coordinator - Inclusion Network in Kanada
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Software is great. Service support excels!

5,0 vor 7 Jahren

Vorteile:

Ease of use. Both agencies and volunteers are able to register and navigate around the site intuitively. Add into it the fact that it is visually appealing, and it makes for a great user experience.

Nachteile:

Some users are overwhelmed by the number of automatic responses, but that just encourages them to make refinements to their selection of interests, fans and causes.

Antwort von Galaxy Digital

vor 4 Jahren

Suzanne, Thank you for your review! We strive to deliver easy to use software solutions for organizations just like yours and always seek to offer amazing customer support. We're here when you need and grateful for your being a part of the Get Connected community.

Marty
Director of Monitoring & Evaluation in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It's Great if You Know How to Use it.

4,0 vor 2 Jahren

Kommentare: Overall, our experience has been good; definitely better than what we had previously. Based on some surveys, our volunteers do not seem to be as impressed or fond of it. I could be a learning opportunity for us to find a way to create more value for them.

Vorteile:

This system has some great features and unfortunately they are not used to the best of our ability. Keeping up with everything is a full time job; our volunteer coordinators don't have that luxury, and I, as the site manager have too many other job responsibilities to be able to devote the time needed. Hopefully, that will change in the near future and we will be able to create and hire someone specifically for this.On the end user side it seems to be easy to navigate; managing it is not as easy-remembering where to find certain features is not always intuitive.

Nachteile:

Retrieving the data you are needing is not easy. You have to know exactly what order to add filters, and those available filters do not always give the options you are needing. For example, If I want to know who responded to an opportunity and which of those actually served/attended-can't do that. That seems like a common bit of information an organization would like to know.It would be great to be able to receive emails/notifications through the app.

Antwort von Galaxy Digital

vor 2 Jahren

Hi Marty, We really appreciate you leaving a review of Get Connected. Thank you for making us aware of the challenges you're having with the filtering. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Reach out to support@galaxydigital.com Best, Annelise

Cindy
Data and Program Support Specialist in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great product

3,0 vor 3 Jahren

Vorteile:

I like that the Qualifications page allows us to allow and prevent people from registering for certain opportunities. This allows us to increase the safety of clients.

Nachteile:

The site is not user-friendly for site managers, managers, and users because it is not intuitive enough. I also do not like the integration of Sterling because when people do not complete their background check orders, the site blocks them from going back and completing it again. There are also some simple features that I believe should be available and when I submit a ticket, staff ask me to write a suggestion for the "suggestion box".

Antwort von Galaxy Digital

vor 3 Jahren

Hi, Cindy, thank you for your feedback. We're here at Customer Experience to support you and your software and would be happy to talk about solutions that could work for the Sterling background checks integration and your program's needs. However, the background checks function is an integration and we are unable to change the way in which Sterling conducts background checks with their software. We would be able to share how you can turn on or off your customizations within Get Connected to guide you to the outcome that best suits your program. We're always happy to hear ideas from you on how to improve Get Connected for our clients. We do love to keep the product suggestion forum open to clients as there you can share ideas with other Get Connected users, especially as we navigate changes to the software that would affect all clients or involve a longer development time. Please reach out to us any time! We're happy to help! Keep your eyes open for new training coming the in new year!

Marcy
Volunteer Coordinator in USA
Regierungsbeziehungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Getting connected with volunteers

4,0 vor 2 Jahren

Kommentare: GC was straight forward with their presentation. They tried to answer all our questions as we had specific situations that they researched for us to be able to succeed.

Vorteile:

I like the look of the portal. It is easy for users to find our events.

Nachteile:

These are not cons, but items I wish we could have available. I have over 100 events and i wish i could print out all events on one spreadsheet with each events participants names.

Antwort von Galaxy Digital

vor 2 Jahren

Hi Marcy, Thanks so much for your review! We're glad to hear about your positive experience, and that Get Connected has been a good fit for your needs. We look forward to seeing the long-term benefits the software has on your volunteer programming!

michelle
Volunteer Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Get Connected is great!

5,0 vor 2 Jahren

Vorteile:

The ability to check in and out easily through your mobile device and it is user friendly

Nachteile:

The required waiver signature can be a little difficult for some

Antwort von Galaxy Digital

vor 2 Jahren

Hi Michelle , Thanks for leaving a review of Get Connected. We're so happy to hear you've been enjoying the easy mobile check in. Join us for an upcoming Get Connected training to learn more tips and tricks for Site Managers! Best, Annelise

Erika
Volunteer Engagement Manager in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Connect with Community with Get Connected!

5,0 vor 3 Jahren

Kommentare: The benefit of being a centralized location where volunteers can come to browse a catalog of available volunteer opportunities and organizations. It was extremely valuable during March of 2020 at the onset of COVID.

Vorteile:

I appreciate how we can filter out and target specific volunteers based on interests, causes, etc. It allows for a strategic and target recruitment strategy. The E-blast function is the most used function aside from creating opportunities and organizations. Customer care is always on point with our multi-layered questions and are very responsive in a timely manner.

Nachteile:

There are a few strange nuances, but once you learn what those are, you can overlook them.

Antwort von Galaxy Digital

vor 3 Jahren

Erika, thank you so much for sharing how Get Connected has supported your volunteer engagement! We've designed the software over the years to be customized to the needs of volunteer programs and see the importance of targeted recruitment and engagement through email and opportunity sharing. Keep up the amazing work and as always, please know we're here to continue supporting you as the software develops - look forward to some new training coming next year! Reach out to us any time at Customer Experience, we're always happy to help!

Katherine
Outreach and Community Engagement Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get Connected is a flexible and useful volunteer tool.

5,0 vor 3 Jahren

Kommentare: Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations would set up an account for their volunteer and event needs.

Vorteile:

It is very easy to use for both the user and the agency. I love that I can "assume the primary manager" and make changes for our partners, if needed. I love the email tool as a boost in communicating an event or need - when someone receives a personal email the response is always greater. Our specific program, Volunteer Connect, is integrated with our local university's South Serves. That is a valuable way for the students at South Alabama to give back to the community outside of their school needs.

Nachteile:

My experience and use is rather basic, therefore I do not have any suggestions for improvements. It seems that getting our "inside" volunteers i.e. [SENSITIVE CONTENT] to log their hours is cumbersome. I would like a simpler way for them to do so, as they are very busy in their day to day work and volunteer jobs. As an agency we want everyone who gives their time to us to be recognized and for us to note how many hours they give. We just have trouble with convincing them to create an account and record their time for each individual event/meeting etc.

Antwort von Galaxy Digital

vor 3 Jahren

Hi Katherine! Thank you so much for sharing your experience with Get Connected! Often organizations that begin using Get Connected see an increase in volunteer engagement with the built-in communications tools and ease of signing up and scheduling. Our Customer Experience team would be happy to help with the hours tracking for the specific group of volunteers you mentioned. I think there is a solution that would be ideal for you to make certain those busy volunteers and their hours get recognized. Reach out to us at support@galaxydigital.com, we're here for you!

Dominique
Volunteer Coordinator in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

FRFB Get Connected Review

5,0 vor 3 Jahren

Kommentare: The last non-profit company I worked for utilized a different software for recording and engagement...it can't even compare to Get Connected. There is an ease to Get Connected that I haven't experienced with any other database management for profit and non-profit purposes. And if I have any questions, I can always reach out to Tech Support.

Vorteile:

It's a one stop shop! I can easily access the information I'm looking for and pull reports as needed.

Nachteile:

Some functions have too many steps and sometimes the steps just don't make sense. I should be able to do and access whatever I need to for a specific volunteer right from their account but it doesn't always happen.

Antwort von Galaxy Digital

vor 3 Jahren

Dominique, We're so glad Get Connected is meeting your program's needs! Please reach out to our Customer Experience team at any time with your questions or needs. Keep your eyes open for upcoming trainings for Get Connected Site Managers in the New Year to help you make the most of your software so that you can keep making an impact in your community. We're here for you!

Vincent
Project Manager in USA
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Works Great.

4,0 vor 2 Jahren

Vorteile:

Being able to have a centralized location for our volunteer data and locations.

Nachteile:

Not so great on the support. Responses would become lengthy, videos would become confusing, and overall wishing more of a person to person call bound vs. all over email.

Antwort von Galaxy Digital

vor 2 Jahren

Hi Vincent, Thanks for taking the time to share your experience with Get Connected and the impact it has made on centralizing your data. We look forward to seeing the long-term benefits Get Connected has on your volunteer programming!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Get Connected Got Us Connected!

5,0 vor 2 Jahren

Vorteile:

What I like most about the product is the ease of use. It is very simple to review messages, tasks, or other items as they arise. It is also simple to connect back to the sponsors of the product with comments or questions.

Nachteile:

The problem I've encountered is that it is tied to GDPR standards. That posed a bit of a problem for our organization, but we were able to make changes in our process to accommodate the issues encountered due to GDPR adherence.

Antwort von Galaxy Digital

vor 2 Jahren

Hi there, Thank you for leaving us a review! We're happy to hear that Get Connected has been easy to use and helpful in reducing administrative time. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Best, Annelise

Alex
Volunteer Services Supervisor in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get Connected is Amazing

5,0 vor 4 Jahren

Kommentare: We have been able to successfully navigate difficult times with a pandemic thanks to GC. It's a fantastic product, and I would highly recommend.

Vorteile:

GC is amazing for dynamic institutions. Rapidly having the ability to update volunteer opportunities, track volunteer hours, contact folks, send out e-blasts and communications really makes all the difference! Also their support team is AMAZING. Highly responsive and kind, I had never worked with such a wonderful group of support folks before.

Nachteile:

There is a substantial learning curve to it. Sometimes, you have to really be familiar with the way things are set up in order to get the information and data you're looking for.

Antwort von Galaxy Digital

vor 4 Jahren

Alex, Thank you so much for your review of Get Connected! We seek to deliver the software programs just like yours need, along with kind and fast customer service, to allow you to do your work in the world making a great impact. Our team is grateful to know the software has helped your organization navigate the challenges of the pandemic. We're here if you need any additional software support. And keep an eye out for our special client training sessions!

Chris
Volunteer Coordinator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

5 Stars

5,0 vor 2 Jahren

Vorteile:

Get Connected has allowed us to streamline our volunteer program. We advertise volunteer events, log volunteer hours and advertise for volunteer positions via the website. It has made my life as a volunteer coordinator easier and I would definitely recommend it!

Nachteile:

The website does tend to send our volunteers a great deal of automatic emails which some people find annoying.

Antwort von Galaxy Digital

vor 2 Jahren

Hi Chris, It's great to hear that Get Connected has been so successful in streamlining your program! One of our biggest goals is to make the lives of our volunteer coordinators easier, so it's great to hear we hit the mark! Keep your eyes open for upcoming training for Get Connected Site Managers to help you make the most of your system.

Jason
Volunteer Engagement VISTA in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A useful and easy platform to use and implement

4,0 vor 4 Jahren

Vorteile:

The most impactful part of this software is allowing nonprofits from all over the county to house their volunteer opportunities under one umbrella to be easily found and promoted

Nachteile:

There should be more features available to agency partners, instead of just site managers. The surface-level features for agencies has turned many organizations away from joining our platform

Antwort von Galaxy Digital

vor 3 Jahren

Jason, Thank you so much for your review and feedback on Get Connected. Keep in touch with our Customer Experience team for up-to-date training and new features coming that will help support your organization's mission and make a bigger impact. We've got some exciting things coming and we know you'll appreciate them!

Terri
Director, Volunteer center in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get Connected is a good investment in Volunteer Management

4,0 vor 8 Jahren

Kommentare: I find the software easy to use from the administrator viewpoint and easy for the public, as well. The customer support is excellent! They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.

Vorteile:

It's easy to use and most of the public can use it relatively easily.

Nachteile:

Would like more reporting functions (more detailed). Although I can get all the info on an excel spread sheet, since we've had this system since Aug. 2013 and there are 5,000+ users in the system, that's a lot of info to have to filter through to get what I need.

Antwort von Galaxy Digital

vor 3 Jahren

Hi, Terri, thank you so much for your review and feedback here! We love to hear that you're getting good use from the system for your volunteer program! Our Customer Experience team is happy to support you with your reporting needs - reach out and let's brainstorm some ideas on how to best pull the data you need!

C.
TRAIN Specialist in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get Connected provides a hub for volunteerism in our community.

5,0 vor 7 Jahren

Kommentare: The ability to educate and inform our community about the specific volunteer needs of local agencies, while providing those agencies with tangible support and a framework for managing their volunteer programs.

Vorteile:

Get Connected is perfect for our needs. Agencies have autonomy over managing their individual pages, and users have control over the level of communication they receive. There is a robust help platform, and numerous features we haven't even had time to explore yet.

Nachteile:

Nothing - the software is easy to use, has wonderful features, and the company is constantly making improvements. As an administrator, I found the communication filters a little confusing initially, but found all the support I needed in the help center.

Antwort von Galaxy Digital

vor 4 Jahren

Thanks so much for your review, C.K.! We're so glad Get Connected is meeting the needs of your organization. We're always here to support with our Customer Experience team. Keep up the great work in your community!

Shelby
Civic Engagement Grad in USA
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best volunteer management software on the market!

5,0 vor 7 Jahren

Kommentare: Our user engagement has increased by 38%.

Vorteile:

This tool allows administrators to have master control over the site. Users can easily view and respond to volunteer opportunities. Agencies can quickly and easily export their responses. The best part for our organization is the automated reminder and confirmation emails. The customer care team is top-notch and they respond quickly.

Nachteile:

Using this software as a manager takes a little bit of training, especially as a manager. The dependence on an email address as the user's login or check-in has resulted in some users having multiple accounts.

Antwort von Galaxy Digital

vor 4 Jahren

Shelby, So excited to hear your user engagement has increased by 38%! We're always here to help with any training necessary and so grateful you're a part of the Get Connected community.

Patti
VP for Community Impact & Engagement in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy to use but would like more options for customization

4,0 vor 9 Jahren

Kommentare: The software is easy to use for the volunteer which is VERY important. There a lot of options for information from the agencies to be provided. We receive positive feedback from agencies as well. We used Volunteer Solutions before and even though it was cluncky, I find myself missing the customization features of it. It would be nice to have more options on reports. We have reports that we have to provide for our HON affiliate report and I have to create a reporting system outside of Get Connected to collect data that I need to report. It would be great to be able to choose what is the default of the site, for example to have the default view be list view instead of grid view. For large events that have many opportunities, the list view has more per page and grid view creates more pages to sort through for the volunteer. I would like to create standard volunteer questions (such as a t-shirt size question) that I could just choose instead of having to enter it each time an event is created. It is also laborious for the event manager to go back and post the hours after a large event, it would be helpful to have the option of mass approval of hours for an event instead of individually.

Antwort von Galaxy Digital

vor 3 Jahren

Hi, Patti, thank you for your thoughtful feedback here. Many of the requests you've made for customization are now in the software. Please reach out to us at Customer Experience and we can help you get that set up!

Carolynne
chair of steering committee in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

We are very pleased with the software and the prompt help we have received from Galaxy. Digital.

5,0 vor 7 Jahren

Kommentare: We are just getting started in our area with building our volunteer base. Everyone is excited about the possibilities.

Vorteile:

It has plenty of help menus and seems to be rather self explanatory. Also any question we could not find in the help menus was answered quickly by customer service. The initial training was easy to understand. They also provided a video link so we could all view it again when we need to refresh our memories.

Nachteile:

There are so many features that it is going to take me a while to learn all that we can do. After 4 months, I don't think I have used more than 1/3 of the features. But we will get there.

Antwort von Galaxy Digital

vor 4 Jahren

Carolynne, Thank you for your review. We're so glad you're a part of the Get Connected community. As always, our Customer Experience team is here to support using any new features and implementing new strategies for your site. Contact us any time!

Amanda
Campaign/ Volunteer Coordinator in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The staff has all been very supportive with everything we have gone through with working with Miami.

5,0 vor 7 Jahren

Kommentare: We focus on volunteering at United Way.

Vorteile:

I like how all volunteer opportunities are in one spot, it makes it easier for me and the potential people to use the site.

Nachteile:

I wish we were able to delete certain information ourselves. I needed to ask someone to delete the fake company made in the walkthrough. I wish there was a way to do that myself in case I accidentally approve something I didn't need too.

Antwort von Galaxy Digital

vor 4 Jahren

Amanda, Thanks so much for your review here! We're glad you're a part of the Get Connected community. As always, our Customer Experience team is available to assist with any support needs that may arise. Check back for continued support and training on new enhancements!

Tracy
Volunteer Center Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

I am an agency manager

3,0 vor 9 Jahren

Kommentare: Pros:
-I think the filter system for distance, interest, age, etc are great! This is especially helpful for students who are younger than 15 years old to find age appropriate volunteer opportunities
-Very easy for Agency Managers to sign up
Cons:
-The feature to find an agency doesn't work. You can put in the agency name and it will no longer find it, but rather you have to look at the whole list.
-The Group/Team volunteer opportunities is no longer available and this is a HUGE hinderance.
-Not obvious for volunteers on how to sign-up

Antwort von Galaxy Digital

vor 9 Jahren

Hey Tracy! Thanks for your kind words and feedback. We have great news for you: our August 2016 Enhancement Release will include a feature that will allow users to search for Agencies by name (yay!). As for the ability to post opportunities for Groups and Teams, you'll be happy to find that it's a setting that currently exists within Get Connected, so please get in touch with our Customer Care team to get you started.

Landdis
Volunteer Coordinator in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great Website, just wish things were more interconnected

3,0 vor 9 Jahren

Kommentare: I'm a beginner at using this website as my county's new volunteer coordinator. So far, it's not been hard to use, but it does seem to be a little bit dated. Hopefully, when we're upgraded to 2.0 this will change, but I wish there was a way to have our streaming treats shown to visitors down the right or left side and I wish we had a better Facebook integration.

Antwort von Galaxy Digital

vor 9 Jahren

Hi, Landdis! We are excited to help your volunteer center transition to Get Connected version 2.0 via the free upgrade available to all existing customers. Get Connected V. 2.0 has amazing features including a sleek, mobile-friendly interface, social media sharing tools, and volunteer matching via causes and interests. It won't just make your life easier as a volunteer coordinator, but will also enhance your volunteers' and agencies' community engagement experience. Please contact our Customer Care team to get started!

Brad
Volunteer Engagement Specialist in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great way to engage with our volunteer!

5,0 vor 9 Jahren

Kommentare: This software provides a clean and beautiful user interface for volunteers looking for opportunities on our database. The customer service team is incredibly responsive in helping with any issues as soon as they arise, and issues are few and far between. We have begun posting most opportunities within the Advanced Events and/or the Disaster Response Module, and as we are learning more about the capabilities of these modules, it has been incredibly beneficial to more specifically track volunteer activity and provide detailed opportunities in the event of an emergency.

Antwort von Galaxy Digital

vor 4 Jahren

Brad, We're really glad to hear that using Get Connected for your specific volunteer use cases is supporting your organization's efforts. We're always just a short email away at Customer experience should you ever need us! Keep up the great work in your community!

Shelly
Volunteer Center Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

I am the primary manager of the software for our agency for the past 3 years.

4,0 vor 9 Jahren

Kommentare: Although not intuitive in use, the software is fairly easy to learn and use. The task of encouraging other agencies that we support to utilize the software has been somewhat challenging. Turnover of agency staff is a large component of this issue as the task of marketing the benefits and training in the usage of the software seems to be an ongoing effort as staff changes occur. Customer service from Galaxy is top notch. My questions/concerns have been responded to quickly and pleasantly. Comparability with donation-related software would make Get Connected a super effective software.

Antwort von Galaxy Digital

vor 3 Jahren

Hi, Shelly! Thank you so much for your feedback here. Customer Experience is always ready to support! Please, reach out to us with any questions or ideas. And keep your eyes open for more to come for your Program Managers!

Ashley
Generation Coordinator in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Advanced Events

3,0 vor 9 Jahren

Kommentare: Overall, our experience with GetConnected has been positive and a great improvement over the last system we used. They answer questions very quickly and respond to problems in a timely manner. I wish that the Advanced Events system was a little more flexible in how we could set up the events, especially since we have a lot of multi-day events with shifts. And, the group sign-up feature isn't the easiest for our users.

Antwort von Galaxy Digital

vor 9 Jahren

Hi there, Ashley! Thanks for the kind words about Customer Care. Our clients' feedback is at the forefront of all our planned system enhancements, so you'll be happy to know that updates to the Advanced Events system are currently scheduled for Fall 2016 - stay tuned!

Brett
Director of Development and Communications in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great software!

5,0 vor 9 Jahren

Kommentare: We love our Get Connected software. It has been a phenomenal addition to our United Way. The staff and support have been exceptional and we are thrilled we made the switch!

Antwort von Galaxy Digital

vor 4 Jahren

Brett, We're so glad to hear your United Way is glad you made the switch to Get Connected. We absolutely love working with United Ways and we're here for our clients with long term support and training.