von Galaxy Digital
Wer nutzt diese Software?
Nonprofits of all types, Habitat for Humanity, United Way, Volunteer Centers, Higher Education, K-12 Schools, Churches, Cities/Counties, VOAD, Service Commissions, Hospitals, Museums and Libraries
Durchschnittliche Bewertung56 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Galaxy Digital
- Gegründet 2009
Über Get Connected
Get Connected is an affordable and mobile-friendly volunteer management solution designed to help organizations of all types. We offer a better way to promote volunteer opportunities, register new and returning volunteers, track their hours, communicate with them, and report on their activities.
**New for 2019**
Android and iPhone App available for download
ReDI: Disaster response platform
Free eSign tool for liability waivers
Kiosk based check-in
Advanced corporate engagement tools
Get Connected Funktionen
- Freiwillige rekrutieren
- Mobiler Zugriff
- Self-Service Portal
- Verfolgen der Teilnahme
Die hilfreichsten Reviews für Get Connected
Bewertet am 19.6.2018
Since launching the platform, we are experiencing an even greater interest in volunteering.
Kommentare: Ease of use, better coordination of volunteers, increased marketing and awareness.
Vorteile: The software is easy to use, looks great online and offers rather robust back-end features for our partner agencies and as the site manager. It's also very user friendly for both agencies and volunteer team managers. We are very excited about the growth we've seen and the positive feedback we've received by our agencies and volunteer users.
Nachteile: There is nothing that we like least about the software! It's so useful to organizing volunteers and helping us streamline many processes. We still have the issue in our community that we have more volunteers than needs available or posted on the platform. While we have created a custom form on the site for a group of volunteers to request a volunteer need (specifically for teams of 5 or more people), we could use a few more features to help manage these company-based groups and to be able to streamline the process between the group's request, submission of project/needs from agencies specifically for a group, and actually matching the group to a need. We have also had more companies ask about collecting t-shirt sizes or other data from their employees upon sign-up, and I'm still working on a few work-around ideas for this. To address this process, we are currently utilizing a combination of the private volunteer need setting, user groups and initiatives. We may also start setting up custom pages on the site to organize a company's series of private volunteer needs into one centralized page that doesn't initially require a login by the user to view the need.
Bewertet am 20.4.2016
It's all about the Customer Service... Add a great product and room to grow= A+++ rating!
Kommentare: When West Virginia University decided to upgrade our volunteer management software, there was a lot of time and research put into the process. We have many "moving parts" to our needs, including integration with university data, single-sign-on, special reporting, large day of service coordination, and academic service-learning. No only did Get Connected turn out to be the best fit after our initial examination of the options, but WVU is very happy with our choice--mostly because of how much we admire and appreciate the caring, dedicated, smart, and cooperative staff at Galaxy Digital! Anyone who does work in the community knows that customer service is KEY. Galaxy has figured this part of their business model out to the fullest. 24/7 support online coupled with quick and effective communications via phone/email really has been instrumental in successfully launching our system. WVU is a large client for Get Connected (40K+ users with 7,500 hours tracked in our first 6 weeks) and the company has just been wonderful to collaborate with in the process. Open to system enhancements every 8 weeks or so, Get Connected has ALREADY implemented WVU's suggestions for system improvements, and has been a great partner to discuss future development opportunities. The software is a great match for our needs, and more importantly will be able to grow with the needs of our students and community. All users, including our students, faculty, staff, and community partners have loved the change and especially appreciate the clean navigation in Get Connected as well as the mobile functionality. Whether you're a small organization or a large land-grant institution of higher education, Get Connected is worth exploring if you need volunteer management software. We're happy to be part of the Galaxy Digital family, and hope those folks know that they're now part of our Mountaineer Family!
Antwort des Softwareanbieters
von Galaxy Digital an 25.4.2016
Wow -thank you so much for your kind words, Alexis! We are proud to be honorary members of the Mountaineer Family and look forward to continue to support you and WVU students on all your community engagement efforts!
Bewertet am 20.12.2016
Get Connected is a good investment in Volunteer Management
Kommentare: I find the software easy to use from the administrator viewpoint and easy for the public, as well. The customer support is excellent! They have been very responsive, in a timely fashion, and always willing to help with whatever issue I might have.
Vorteile: It's easy to use and most of the public can use it relatively easily.
Nachteile: Would like more reporting functions (more detailed). Although I can get all the info on an excel spread sheet, since we've had this system since Aug. 2013 and there are 5,000+ users in the system, that's a lot of info to have to filter through to get what I need.
Bewertet am 19.6.2018
Get Connected is hands down AWESOME!
Vorteile: The software is user friendly, looks amazing on any device, and is incredibly versatile whether you are a macro level organization coordinating your catchment area's volunteer center, a single nonprofit looking to ramp up their volunteer engagement, or an individual searching for volunteer opportunities. Additionally, the support team is one of the best I've ever worked with. Huge props to the crew at Galaxy Digital for working with us whenever we need assistance or help brainstorming!
Nachteile: There's really nothing to complain about in terms of the software - we made a giant leap forward when we decided to move to Get Connected/Galaxy Digital and couldn't be happier!
Bewertet am 19.6.2018
I have used this product for 6 years and have always been very happy with it.
Kommentare: It allows our community to have a portal for volunteering.
Vorteile: Easy to use and allows people from different skill levels to navigate it easily. It is a great portal for volunteers and agencies.
Nachteile: Sometimes I have to remember the steps to accomplish a task that I do not do frequently. I have to go to the help screen and figure out what it is called to search.