Durchschnittliche Bewertung11 Bewertungen
- Gesamt 3 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 2 / 5
- Funktionen 3.5 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis $39/Monat
- Preisinformationen per store
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support währen der Geschäftszeiten
Angaben zum Hersteller
Instant access to register reports & transactions using this mobile back office system for for convenience store & gas station owners.
- Einzelnes Geschäft
- Mehrere Geschäfte
Die hilfreichsten Reviews für CStorePro
Bewertet am 9.11.2016
Best software, Worst customer service
Kommentare: I would say they have done an awesome job creating this software, I mean they have paid attention to all the detail work that, as an owner want in a software. I would say there is not that many company offer what they offer for a price and features. they had mess up in one department and that is their customer service. I mean really if you know that you had cover everything in your software and such an unprofessional service. that is totally unexpected by users. if you call or email their tech support you will not get an answer for few days and even if you call them and ask for the status they may not even remembered it and you might have to explain you problems over and over. in case if you get lucky enough, where they fixed your problem, they will not notify you that its been resolved. I would not bad mouth them at all , but I would tell them to pay attention to their customer service. for people I would say that this software is a one of a kind in c-store back office software industries. it got a bright future for sure if they take care their customer.
Vorteile: software features, delivery scan , plu management, lotto report , lotto scan gas delivery gas price change etc
Nachteile: seriously there is nothing I can point at it and say I don't like this section.
Antwort des Softwareanbieters
von CStorePro an 7.2.2017
Thank you for your kind feedback regarding the product and functionalitys. With regards to the customer support, I am happy to inform you that as of Dec 31, we hired 3 new support reps to meet our demands and are now trained for basic support issues. We have seen a reduction in our support wait time from 12-15 hours to 30 to 45 minutes for most issues.
We continue to look for support agents so we can get that time down to 15-30 minutes but its important that we find someone who has cstore experience as well as a technical background.
Please continue to provide us any feedback so we can continue to import our product and support.
Have a wonderful day.
Bewertet am 28.11.2018
As i said i am been using SSCS and PetroSoft back office system over more than 5 years so i have good idea how to use back office software ,
but i would like add to comments . Cstorepro customer service very very poor. they do not call back or if they do then you have to wait few hours or sometime a day.or as customer you keep on trying to reach out to them.
but compare to prices they offering you can beat their system.
they can charge little extra for monthly subscription and hire some extra people to improve customer service.
i used to use SSCS and Ptero soft and i still use in some of my other store. SSCS and Petro Soft are very time consuming and complicated to use compare to cstorepro.
in store pro there are amazing features like live transaction, bulk price change,even you can do live inventory to.
if you are new to back office system you will not find easy to use.
Cstorepro software offer everything a c-store need. but for the first time user will not be easy task.
its like comparing ios-android.