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Was ist CStore Essentials?

Webbasierte Back-Office-Lösung, die es Managern von Lebensmittelläden und Tankstellen ermöglicht, Verkäufe, Transaktionen, Rückerstattungen, Preislisten, Einkäufe und damit verbundene Vorgänge von einem einzigen Ort aus zu überwachen und zu steuern.

Wer verwendet CStore Essentials?

Webbasierte Backoffice-Lösung, die es Managern von Lebensmittelläden und Tankstellen ermöglicht, Verkäufe, Transaktionen, Rückerstattungen, Preislisten, Einkäufe und andere Vorgänge zu überwachen und zu steuern.

CStore Essentials Software - 1
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Du bist nicht sicher, ob CStore Essentials das Richtige ist? Mit einer beliebten Alternative vergleichen

CStore Essentials

CStore Essentials

2,6 (17)
29,00 $
Monat
Kostenlose Version
Kostenlose Testversion
16
Keine Integrationen gefunden
3,4 (17)
3,6 (17)
2,3 (17)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
7,00 $
Monat
Kostenlose Version
Kostenlose Testversion
171
9
4,4 (198)
4,3 (198)
3,9 (198)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über CStore Essentials

Durchschnittliche Bewertung

Gesamt
2,6
Benutzerfreundlichkeit
3,4
Kundenservice
2,3
Funktionen
3,2
Preis-Leistungs-Verhältnis
3,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
18%
4
24%
3
6%
2
12%
1
41%
Imran
Director in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great program with even better management and support

5,0 vor 7 Jahren

Kommentare: It is a complete program and make managing the business much easier. Everything is at your fingertips. Very well designed program and even better support staff.

Vorteile:

You can count on these guys. They have a wonderful onboarding process where they hold your hand through the installation and setup. I highly recommend this program as it is a complete system. Also Alvin is wonderful to work with.

Dan
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product for Beginners

4,0 vor 4 Jahren

Kommentare: I don't know how I would manage my business without the use of this app.

Vorteile:

I would have to say that the product itself is intuitive and easy to use. I did not use the support department to setup my software, I simply did it on my own and I found it easy to setup. I track my lottery, sales, inventory, and price-book through the program. I am slowly teaching my employees to use the program as well. The app is nicer than some of the others that I have seen.

Nachteile:

There is always room for improvement and this software is no exception. To being with, user permission levels are not customizable. They do give you a list of "levels" that have worked so far, but there is not a detailed list of what levels have for permissions, you have to kind of go about it through trial and error. When I asked CS about the different levels, the answer I received was that the levels name says it all, but that is not the case. The app that you can use on your phone has several faults.... When creating custom price or promo groups, you can not edit existing names or delete duplicates, which is EXTREMELY annoying. When adding new groups, you get an error, but I has really created the group, so not knowing any better in the beginning, I have multiple groups of the same nature. When making promo changes, you have to log into the website in order to send changes to promo groups, but you can send price changes directly from the app. On the website, multiple reports do not work properly if at all. It is very hard to customize the Day Closing feature. No customizable reports!! Scan Data is nice, but I keep having issues with RJR reports.

Hitesh
OWNER in USA
, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best software, Worst customer service

2,0 vor 8 Jahren

Kommentare: I would say they have done an awesome job creating this software, I mean they have paid attention to all the detail work that, as an owner want in a software. I would say there is not that many company offer what they offer for a price and features. they had mess up in one department and that is their customer service. I mean really if you know that you had cover everything in your software and such an unprofessional service. that is totally unexpected by users. if you call or email their tech support you will not get an answer for few days and even if you call them and ask for the status they may not even remembered it and you might have to explain you problems over and over. in case if you get lucky enough, where they fixed your problem, they will not notify you that its been resolved. I would not bad mouth them at all , but I would tell them to pay attention to their customer service. for people I would say that this software is a one of a kind in c-store back office software industries. it got a bright future for sure if they take care their customer.

Vorteile:

software features, delivery scan , plu management, lotto report , lotto scan gas delivery gas price change etc

Nachteile:

seriously there is nothing I can point at it and say I don't like this section.

Antwort von PDI

vor 7 Jahren

Mr. Patel Thank you for your kind feedback regarding the product and functionalitys. With regards to the customer support, I am happy to inform you that as of Dec 31, we hired 3 new support reps to meet our demands and are now trained for basic support issues. We have seen a reduction in our support wait time from 12-15 hours to 30 to 45 minutes for most issues. We continue to look for support agents so we can get that time down to 15-30 minutes but its important that we find someone who has cstore experience as well as a technical background. Please continue to provide us any feedback so we can continue to import our product and support. Have a wonderful day.

kinjal
owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

CUSTOMER SERVICE

4,0 vor 6 Jahren

Kommentare: As i said i am been using SSCS and PetroSoft back office system over more than 5 years so i have good idea how to use back office software ,
but i would like add to comments . Cstorepro customer service very very poor. they do not call back or if they do then you have to wait few hours or sometime a day.or as customer you keep on trying to reach out to them.
but compare to prices they offering you can beat their system.
they can charge little extra for monthly subscription and hire some extra people to improve customer service.

Vorteile:

i used to use SSCS and Ptero soft and i still use in some of my other store. SSCS and Petro Soft are very time consuming and complicated to use compare to cstorepro. in store pro there are amazing features like live transaction, bulk price change,even you can do live inventory to.

Nachteile:

if you are new to back office system you will not find easy to use. Cstorepro software offer everything a c-store need. but for the first time user will not be easy task. its like comparing ios-android.

Nick
Multi store Owner in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

C Store Pro

1,0 vor 8 Jahren

Kommentare: I have been using for 4 years, service has gone from bad to worst. Used to friendly service and the owner himself was interested, have grown too large and they can not handle it.
I WOULD NOT SUGGEST. Thay stretched themselves beyond capacity.
you might have a question that why I am still with them ?
Because of the owner's DAD, hell of a nice person and used to be very personalized service. Thinking about changing, hate do to it all again after this long period, but have no choice.

Vorteile:

Awesome, can do lot.

Nachteile:

things changing on its own, which includes account payables. Paid bills change.

Antwort von PDI

vor 7 Jahren

Mr Patel Thanks for submitting this review. As owners of the company, its always good to get direct feedback from our customers. Your concerns about support with regards to grown too large and they can not handle it are valid. We under estimated our growth and did not do an accurate job of projecting our HR needs. I am happy to inform you that our support has now gotten better and we have hired 3 new agents to speed up the support time. With regards to features and functionality, we have also hired 2 new engineers to help with it so we can make improvements to our product based on your feedback. Please continue to provide us feedback so we can continue to improve. Thanks are valid and we have now made significant improvements to our support to speed up the process