SimpleTexting

SimpleTexting

von SimpleTexting

Wer verwendet SimpleTexting?

Text message marketing allows any business or organization to reach people wherever they are, with a simple text. Send and receive texts from a 6-digit short code or text-enable your current number.

Was ist SimpleTexting?

Send mass texts. Provide customer service. Create automated campaigns. SimpleTexting lets you do it all. There's a reason Fortune 500 companies and small businesses alike choose SimpleTexting to reach their audiences. It really works. Our pricing plans are flexible and our features are designed to help you grow. Whether you need to message thousands at once or have 1-on-1 conversations, SimpleTexting makes it, well, simple. And with our mobile app, you can even manage your efforts from anywhere.

SimpleTexting – Details

SimpleTexting

http://simpletexting.com

Gegründet 2011

SimpleTexting – Kostenübersicht

SimpleTexting bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von SimpleTexting ist ab 25,00 $/Monat verfügbar.

Startpreis

25,00 $/Monat

Preisinformationen

Save 25% with an annual plan

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

SimpleTexting Funktionen

Emergency Notification Software (Notfallbenachrichtigung)
Geo-Zielgruppenerfassung
Kontaktmanagement
Massenbenachrichtigungen
Szenarioplanung
Vorlagen
Zwei-Wege-Kommunikation
Berichterstattung / Analyse
Geplanter Nachrichtenversand
Kontaktmanagement
Kurzwahlnummern
MMS
Massen-SMS
Mobile Coupons
Mobile Keywords
Nachrichten-Personalisierung
Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
Umfragen/Abstimmungen
Zwei-Wege-Messaging

SimpleTexting – Nutzerbewertungen

Zeigt 5 von 138 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
4,9/5
Funktionen
4,6/5
Preis-Leistungs-Verhältnis
4,7/5
Javier C.
Growth Marketing and Product Manager
Internet, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.3.2018

"By FAR the BEST texting service on the market ! "

Kommentare: I dramatically improved my conversion rate for my radio customer acquisition campaigns.

Vorteile: Auto-responders - folks that text your short-code can be automatically enrolled in a marketing drip campaign or an ongoing content marketing campaign. We found that service to improve our app install ration by 40%.
Scale up - you can start with a low plan and just upgrade as you start using the service more. Once you're at the top, you're only paying /text!
Cost - Costs are very reasonable and super transparent. And if you want to go all in and get your very own shortcode, they can even help with that!
Self service - You can edit and improve your texts as you go, you usually don't have to wait for anyone
Customer service - AMAZING customer service. Real people that you can talk to over and over again. Super easy chat feature.
Group texting - If you want to send a message to everyone on your list, that's easy too.

Nachteile: No timestamp - Biggest con is that they don't have a timestamp when people subscribe; they just tell you when the date is. Not having the time makes it harder to optimize marketing campaigns.
Filtering - trying to navigate the lists and autodrip can be tricky because most pages don't have filtering or sorting functionality. You have to skim through the page looking for the list that you want
No "duplicate" feature - When trying to recreate an autoresponder campaign, you have to enter ever message in one at a time, which is time-consuming.
A/B Testing - This is more of a WISH than a CON since I don't think any service offers this - would be great if they would let users A/B test different text messages to see which ones produced more engagement - like email subject line tests.

Antwort des Softwareanbieters

von SimpleTexting an 2.4.2018

Thanks Javier for taking a few minutes to leave some comments and feedback! We always get excited when customers see such a benefit from using text messaging. With regard to your wish list, we're really focused on listening to our customers and delivering improvements wherever possible. Timestamps will be added to all list exports in the coming days, we think filtering, A/B testing and duplication are all great ideas and are on our roadmap so keep an eye out for these in the future.

  • Quelle des Nutzers 
  • Bewertet am 23.3.2018
Jen N.
Customer Experience Specialist
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 4.5.2020

"Reliable texting service. Great that customers can text our landline!"

Kommentare: Overall, this is a great product. The last text service we used didn't always get the messages sent and we knew this because we were sending them to employees with our company's cell phones.
We use this a lot to communicate directly with customers and staff, not as much as a marketing/mailing list/keyword tools...yet!

Vorteile: We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.

Nachteile: I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses.
I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it.
Pictures coming INTO our line take a very long time to receive, hours in most cases.

  • Quelle des Nutzers 
  • Bewertet am 4.5.2020
Verifizierter Rezensent
Executive Director
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 28.11.2018

"Decent, but can not "replicate campaign" without some painful "cut and paste""

Kommentare: Meh

Vorteile: Fairly easy to use. Why do I have to use more words? Meh.

Nachteile: Texts cannot be emulated to come "FROM" our own company name or a person in our company, so many of our recipients immediately opted OUT.
Also, it should be soooo simple to "replicate campaign" to send the same message again, with a few tweaks, or to a newly imported set of recipients. But no, it's a painful cut and paste each time.
Also, the system does not safe drafts?!

Antwort des Softwareanbieters

von SimpleTexting an 11.1.2019

Thank you for your feedback! We always appreciate customer suggestions and have implemented the ability duplicate past campaigns!

  • Quelle des Nutzers 
  • Bewertet am 28.11.2018
Verifizierter Rezensent
CEO
Rundfunkmedien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.4.2020

"One of the best strategic partner you will ever find in business."

Kommentare: After being burned badly by other companies who present themselves as similar (years ago) I entered into business with Simple Texting. From then to now, I have renewed my enthusiasm for one of the most effective means to market anything, I’ve ever experienced.

Vorteile: I am constantly amazed at how this company manages to find and keep some of the most talented people who are relentlessly dedicated to their customers success. In an age when many tech companies rely on synthetic customer service driven by soulless algorithms, Simple Texting is NOT one of them. ST is real live people WITH SOULS who truly care about their customers success and will do anything in their power to make it work for customers. They take complicated technology and strategies and make them flat-out simple.

Nachteile: The cons are too few to even mention. Simple Texting is great!

  • Quelle des Nutzers 
  • Bewertet am 1.4.2020
James L.
Owner
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.11.2019

"Ease of use, simple UI make this a leader"

Kommentare: Great UI. The "SimpleTexting" name says it all. it IS simple to use. A winner.

Vorteile: The simple and quick to grasp user interface makes this tool a winner over all the others we tried. And we tried a lot of them. When using a texting software, you want to quickly add recipients, handle lists with no fuss, and get message out quickly and remotely. This excels at all of them. Especially since we use this 2-3 times per year for onsite events, coming back to it after a few months is a quick dive with minimal re-learning time.

Nachteile: Renewals. The auto-renew feature was difficult to understand. I thought I paused the billing, but then it renewed automatically and we were re-charged. At first I was upset, but then found the menu for it in a bit of a non-intuitive location. They were nice and reversed that charge. I just made a note of it for the future. So just an FYI if you'd be using it periodically. Not a game killer though because the tool is so easy to use.

Antwort des Softwareanbieters

von SimpleTexting an 27.11.2019

Hey James! Thank you so much for the kind words. :) We're so happy to hear that you've found the platform so easy to use for your events. Also, we really appreciate your feedback on renewals and pausing your account. I'm bringing this back to my team so we can discuss how we might be able to make this process a bit more clear. Thanks again, and happy texting!

  • Quelle des Nutzers 
  • Bewertet am 26.11.2019