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SimpleTexting
Was ist SimpleTexting?
Mit SimpleTexting ist es einfach, umgehend SMS-Notfallwarnungen an große Gruppen zu senden. Wenn du bereits eine Liste von Kontakten hast, kannst du sie direkt auf die Plattform hochladen. Die Lösung bietet auch eine Reihe von Funktionen wie Webformulare und unbegrenzte SMS-als-Info-Schlüsselwörter, mit denen du schnell und einfach Telefonnummern von deinen Teammitgliedern, Studierenden, der Bevölkerung usw. erfassen kannst. Fortune-500-Unternehmen, Ivy-League-Universitäten und Gemeinden verlassen sich auf SimpleTexting, um wichtige Warnmeldungen zu versenden.
Wer verwendet SimpleTexting?
SMS-Marketing ermöglicht es jedem Unternehmen und jeder Organisation, mit einer einfachen SMS Menschen überall zu erreichen. Sende und empfange SMS über einen sechsstelligen Kurzcode oder aktiviere SMS für deine aktuelle Nummer.
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SimpleTexting
Bewertungen über SimpleTexting
Ein nützliches Tool.
Vorteile:
SimpleTexting ist einfach zu bedienen und einfach in Ihre Marketing- und Kommunikations-Toolbox zu implementieren. Wir nutzen diese, um unsere Partner über wichtige anstehende Ereignisse zu informieren. Ich finde es toll, dass ich Listen importieren kann.
Nachteile:
Ich habe bisher nur gute Erfahrungen damit gemacht.
In Betracht gezogene Alternativen:
Great for engaging with Gen Z
Kommentare: Our remote organization works with teens all across the country, so Simple Texting is indispensable to getting our work done. Customer service is also excellent -- quick, painless, and friendly! I'd recommend it to anyone needing SMS marketing in their business or nonprofit.
Vorteile:
It's user-friendly and it integrates well with other apps, which is necessary for my work.
Nachteile:
One functionality that I would like is if I could filter the inbox based on lists of customers
Antwort von SimpleTexting
vor 5 Jahren
Hey Anika! Thank you for this kind review! We're so glad that you're able to communicate easily with the teens that you work with through SimpleTexting. Also, thanks so much for the suggestion about sorting the Inbox based on lists of customers! I think that would be a great feature to have and I've already let my dev team know so they can add it to their list of features they'd like to roll out in the future. :) In the meantime, a great way to filter your Inbox is to create sub-accounts for each of your lists. You can read more about how to create those here: https://simpletexting.com/features/multi-user-access/ Please feel free to email us if you have any questions on this at support@simpletexting.net, and thanks again!
In Betracht gezogene Alternativen:
Great software, plays nice with others
Kommentare: We used SimpleTexting to quickly reschedule clients due to COVID-19. We've used it to increase and streamline bookings and use it in our Facebook ad campaigns and more. We're getting ready to use it as a communication tool for generating sales when clients are reviewing their images.
Vorteile:
I really like not only the ease of use, but the effect being able to immediately communicate with our clients has on booking rates and retention. We are able to troubleshoot and solve customer service issues quickly and easily. We implemented one way texting with our main marketing automation software and it greatly increased booking rates. Adjusting our stack to include SimpleTexting and two way texting capabilities has it increased it dramatically yet again. We're incorporating it into other areas of our business and using it to quickly and easily communicate with large numbers of clients at once in a way that still feels personal and available.
Nachteile:
The only thing I wish is that I was able to trigger more action from outside sources. We use ActiveCampaign as our main marketing automation software and I wish I had more capability with a direct integration or a workaround through Zapier to trigger it within a campaign, not just at the very beginning.
Bait and Switch
Kommentare: I was disappointed with Customer Service and the way they charge their customers. Like the service was disappointed with the charges and the customer service.
Vorteile:
The application is easy to use and also user-friendly. Can be easily integrated.
Nachteile:
Seems like a bait and switch. I signed up with a certain number of credits and was never warned about extra charges that will be applied. This was only brought to my attention at the time of the renewal with a large bill. As a non-profit organization, I don't have that kind of money to spend on these services and especially during the Pandemic. So I think the account was overcharged with no warnings and I was not given a fair resolution at the end of term.
Antwort von SimpleTexting
vor 3 Jahren
Hello, Rajesh Thank you for reaching out! It sounds like the account entered into some additional credits being used. We're happy to take a look into this, please reach us at support@simpletexting.net
In Betracht gezogene Alternativen:
Good Product and Customer Support
Kommentare: SimpleTexting was the first SMS platform I used. The company gave me a good introductory price to start with which was a nice gesture. Had an overall good experience with the platform and customer support.
Vorteile:
The interface is intuitive and easy to use. Plenty of features to work with.
Nachteile:
Did not experience any particular cons with the software.
Antwort von SimpleTexting
vor 4 Jahren
Hey Ryan! Thanks for the sweet review. We're glad to hear from customers like you on how easy it is to use the platform and that the interface is intuitive. With our pricing structure everyone is able to start even with our smallest plan and upgrade at any time when the texting volume increases. As always, please reach out to our amazing support team whenever you need help.