TXT180

Kommentare: As a massage practice and I'm sure other service related industries clients cancel last minute all the time.
I get booked 2 weeks to a month ahead and have lost customers because they can't plan that far in advance. Then, when someone cancels last minute, I can't fill the spot. This service allows me to txt clients about those open spots and they love it. I'm able to stay booked, keep business going, and my clients love getting the schedule updates for same or next day appointments.

Vorteile: Loved the ease of use, ability to create message templates, has multiple user logins with limited access for other staff to use, and self refreshes. My customers love getting updates via text.

Nachteile: I can only get 160 characters per text. I inform my clients of all the available sessions and 160 characters isn't always enough.

Kommentare: This mass text service has been a god send. How did I live without it? I am able to contact as many people as I need to. Being in the staffing industry I have several customers that need people at a second's notice. TXT 180 is the mass text service way to go.

Vorteile: What I like most about the software is that it isn't software. Nothing to download! This is very easy and simple to use.

Nachteile: TXT 180 only gives you 160 characters to use when writing a single text. You must get creative in text message writing which takes time. Time is more than money. The limited amount of characters is what I like least of all. However, that is my only gripe which says a lot about this SMS Mass Text Service.
I highly, highly recommend TXT 180.

Kommentare: Reaching customers that may not engage over phone call or email.

Vorteile: This product is simple to use and customer service is excellent about answering any questions I have.

Nachteile: Text amounts are in bundles of too few texts or too many. You can add more, but unused messages don't roll over even when they've been paid for. Some features are redundant. Scheduler and drip messaging aren't different enough to warrant them being separate.

Vorteile: I like being able to send messages to multiple people at once. The option of the patient texting to join is better than the staff having to manually enter patient information.

Nachteile: I do not like the fact of having a limited amount of characters for the messages we need to send. It makes it hard for some to understand what we are trying to say when you have to use short sentences.

Kommentare: TXT180 has been a partner for years. They are the underlying infrastructure for our award-winning text to donate service. We've been very happy with their service and the functionality. Overall, it's been a great partnership!

Vorteile: Probably the customer service. CSR is always helpful and wonderful to work with. She finds a solution to your needs.

Nachteile: The fact that I cannot change or delete my keywords myself.