Durchschnittliche Bewertung89 Bewertungen
- Gesamt 4.3 / 5
- Benutzerfreundlichkeit 4.3 / 5
- Kundenservice 4.2 / 5
- Funktionen 4.3 / 5
- Preis-Leistungs-Verhältnis 4.2 / 5
- Startpreis 49,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Angaben zum Hersteller
Affiliate-Software, die automatisierte Willkommens-E-Mails, Affiliate-Dashboards und die schnelle Zahlung von Affiliate-Provisionen umfasst.
- Marketing auf mehreren Ebenen (MLM)
- Teilen in sozialen Medien
Die hilfreichsten Reviews für LeadDyno
Bewertet am 9.9.2018
Great affiliate tracking solution at a reasonable price
1. Really nice UI - easy to understand
2. Great info on leads, like geographic information and cool cashboard
3. A simple one line tracking code was added to our affiliate pages and check-out pages, very quick to start.
4. Open API, so if you want to work with the data you have the option. We are a SaaS based company and do have an in-house development team, this was a major requirement.
5. Flexibility for level 2 commissions so you can pay super-commissions
6. We use HubSpot as our CRM and LeadDyno is an integration partner
Nachteile: The only thing I wished that went differently, we have a tricky set-up with the way our affiliate deals are set up and it could have been addressed if we knew during on-boarding, took some time to clean up/reverse. But LeadDyno did the right thing and helped us getting it corrected - much appreciated. For new users I highly suggest you discuss your exact affiliate program set-up and make sure you set up things correct from the start.
Bewertet am 10.5.2019
DON'T EVEN CONSIDER USING THIS APP
Kommentare: When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.
Vorteile: I did not like anything because I could not get the thing to work EVER.
DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT.
For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us.
Bewertet am 3.3.2015
How NOT to train your sales staff
Kommentare: I am looking for an affiliate tracking software and someone suggested LeadDyno as an alternative to Ambassador. I asked for a comparison, and their answer was "We're cheaper and have customer support :)". A bit on the nose, but it fell apart after that! The rep didn't know anything about Ambassador and just sent me to a feature video. Then he started attacking them over and over again, even though he admitted he knew NOTHING about their product I suggested that attacking them wasn't going to get the sale and I just wanted a feature comparison chart. Now they are human and obviously had little sales training, so as a business owner, I thought it would be best if I let their Sales Director know. Here is where the one star comes in. His reaction was "Thanks Jeremy. If you have specific questions about LeadDyno please let me know." and "Sorry I don't have a chart handy for him to use, so that'd be my fault.". That was it! If my sales reps did this, I would be calling the client immediately to talk in person, thanking them for letting me know about needing to train my team more, and doing everything in my power to make sure this didn't blow up. I looked back at what I wrote to both of them and I was trying to calm THEM down. Then their CEO responded with several sentences giving excuses of why he thought the customer service was OK. Despite 4 emails, no one said "I'm sorry you had a bad customer experience", only blaming bad customers, high volume chats, with defensive posture and passive aggressive comments. They actually went so far as stating that they thought the customer service was fine!! I feel sad for the sales rep as it is obvious that the problem comes directly from the Co-owners.
Antwort des Softwareanbieters
von LeadDyno an 4.3.2015
Unfortunately Jeremy verbally attacked a hardworking member of our support team right out of the gates on Live Chat.
Jeremy: I recommend your team put together a features comparison page :)
Our Chat Agent: Thanks for the feedback.
Jeremy: No problem. I have done that to my competitors as well, so I know you just feel great about your product :)
Our Chat Agent: We created LeadDyno because we tried them all ourselves and weren't happy. We were looking for an affiliate program for our sister company
Jeremy: Dude you are so defensive!!
Jeremy then wrote to me advising that I "immediately fire our support agent."
Our Agent has been with us for over a year. He's outstanding. And it's not his fault he doesn't have a competitor comparison page.
First, unlike Jeremy, we do not obsess over our competitors. We focus on making our product as good as it can be, based on the feedback we get from our own customers.
In my 10+ years as a software entrepreneur, I've learned it's better to focus on making your own product better rather than obsessing over what competitors are doing.
So, when I refused to fire our Agent:
"Thanks Jeremy. If you have specific questions about LeadDyno please let me know."
Jeremy then wrote to me:
"The fact that you weren't willing to take responsibility for your team member's reaction shows that you need to seriously adjust how you do your training."
However I had taken full responsibility for the conversation previously, when I wrote that it was my fault he didn't have a comparison page handy.
Our CEO then wrote directly to Jeremy in an attempt to calm him down:
Thanks for your feedback. We are constantly reviewing and rebalancing our sales messages, taking into account both effectiveness as well as the opportunity cost of dealing with “high maintenance” customers who, too often, end up consuming quite a few sales and support resources without generating enough corresponding revenue. You would not believe some of the people that our sales team ends up dealing with, particularly via the online chat channel. This ends up, of course, short changing our “good” customers, with slower response times and a noisier support environment, something we wish very much to minimize, to keep our support at a very high level.
Looking at the original chat, I see a sequence that, in my mind, reasonably balances these competing desires given the information our sales person had available to them, but we will review this sequence, in particular, in our next sales meeting.
Thank you for considering LeadDyno,
To which Jeremy replied:
"Wow, all you had to say is "I'm sorry", but instead you too are on the defensive, giving me excuses and defending him instead of a simple "thanks for the feedback, we will work on it." Your company has just earned a 1 star review as obviously both you and Brett are the cause of the poor sales training.
Carson then replied:
"You seem upset, Jeremy. Have we done anything to upset you?
Thank you again for considering LeadDyno.
We never heard back from Jeremy. He just went ahead and left this 1-star review.
Bewertet am 6.3.2018
So easy for influencers to use
Vorteile: Ease of use for our influencers is the secret to LeadDyno's success. It is really simple for them to get their link and share it with their followers on social media. Also a nice admin user interface, too. Lots of information showing where our traffic is coming from.
I've asked for more specific analytics for individual affiliates. I have been told this feature will be implemented by the end of Q1.
So easy for influencers to use
Ease of use for our influencers is the secret to LeadDyno's success. It is really simple for them to get their link and share it with their followers on social media.
Bewertet am 30.6.2018
Make you social media team more efficient
Vorteile: What i dont? A couple of moths later we started tu use this software to try to increase the sales of one of our clients, results appear. The integration of the colors and logos of the brand with they software is really nice. Is easy to use by our social media workes. All the Paypall options to pay commisions automatically save a lot of time
Nachteile: The support team take time to get in touch with you, besides that my team do not report anything to say about this app