eSkill

eSkill is a great way of skills screening for support staff

Kommentare: We are a small boutique law firm in Ontario and have relied on the results of this tool for support staff screening for more than 8 years. I personally designed the tests using the preset modules and based on the skills we require in support staff such as working knowledge of Microsoft Office, attention to detail, logical thinking, problem solving, client service etc. These are generic, not related to legal knowledge, skills and allow to get a good baseline for individuals that we select for interviews in person. I love the fact that we have flexibility in setting up our own customized test. It is very user friendly but I did use support initially and had a great experience.

Vorteile:

Ease of use Customization and flexibility in changing tests Verity of topics, software and skills covered Customer service and support

Nachteile:

Expiring credits when not used and continuous follow up with customer support to extend credits. The reality of the small organizations is that we go through hiring process infrequently but deal with a lot of applicants at the time which makes it difficult to predict what package to buy. Then we may still have to fill positions for leaves from time to time which is not very predictable either so having these credits on the account without having to "use them up" would be very helpful. Having said this, each time these are discussed with me and left on our account so no loss so far in the years that I've used eSkill, but some loss of time there for both, eSkill and ourselves that could be avoided.

We are so happy with eSkill

Vorteile:

The thing we like most about eSkill is the ability to send multiple subjects within the same test. The software we were using previously had a 40 question test per subject. It would take our applicants forever to complete their testing. Now everything we need can be fit into one test.

Nachteile:

At this time there isn't anything that we don't like about the software. Everything works well for us.

eSkill testing is designed to fail test takers

Kommentare: I have failed the Excel, Word and PowerPoint tests on this multiple times and I have been using these programs since they came out and I simply can't pass because I don't select what this lame program deems as the right choice (icons vs drop down menus). Worst program I have ever used.

Vorteile:

I hate this testing platform, I have been using Word and Excel for I do not like any part of eSkill testing platform, the menus for Word and Excel are based on whatever version eSkill is basing their scoring on and I have been using Word and Excel since they came out. I have been a secretary for over 30 years and the tests fail me constantly and they are rigged to fail test takers because if you learned on different versions and select the drop down menu as opposed to the icon, you get marked as incorrect. It's a bogus test platform designed to fail test takers. You should be ashamed of yourselves!

Nachteile:

There is absolutely nothing I like about this testing platform, there are several ways to perform the functions that are required, but if you don't select the one that these boneheads are looking for, you get scored as "incorrect."

Solid skills assessment platform, promised ATS integration is limited

Kommentare: Our experience with the sales and customer success team has been generally attentive and prompt and they have provided satisfactory answers to our issues/questions. However, if you use Bullhorn as an ATS, this integration took a couple of months (and A LOT of back and forth on my part) to get set up correctly. Hopefully eSkill will use our experience to improve the onboarding process, but it was a fairly big headache, considering the integration has drawbacks and is not quite what we expected it to be.

Vorteile:

We like the ability to easily and quickly create custom assessments. The subject categories are fairly easy to navigate and we appreciate the ability to sort/filter but question difficult and type. Sending assessments is also a very easy process and looking up, forwarding, and downloading assessment results is also easy and quick.

Nachteile:

We were disappointed that several features that were presented to us in the demos ended up being add-on features: custom branding on assessments (which we purchased), the ability to create custom multiple-choice questions (which we did not purchase), and the ability to manage users (which we did not purchase). We would also like to be able to combine assessments in groups/batches, instead of having to combine them as one test. Our previous assessment platform had this ability to group assessments for quicker send out and we miss this feature.

Eskill allows us to reduce the influence of human biases in recruitment as much as possible

Kommentare: Prior to eSkill, our recruitment processes were very labor intensive with in-person aptitude tests that would take forever to complete scoring and grading. And it was very common to see wide ranging assessment results of the same candidates by different panel members. Eskill has allowed us to cut down recruitment times from a month to under 5 days by making the entire system so efficient and cost-effective.

Vorteile:

Setting questions for candidates during recruitment campaigns is one of tasks I dislike the most. I either feel like the range of subjects covered is too narrow or too broad to adequately inform us on the suitability of candidates for roles. Eskill's extensive library of easily adaptable standard tests allows me to quickly sort through pre-set questions to compile a balanced assortment of probes to assess candidates.

Nachteile:

Beyond hiring, it would be great if Eskill also had an up-to-date database of information on remuneration rates or salary cap suggestions compiled by region to help inform organizations from the get-go on what it would take to attract the best talents for a given role. This would really complete the cycle of services.