Was ist ISNetworld?
Das ISN sammelt Informationen zu Gesundheit, Sicherheit, Beschaffung, Qualität und behördlichen Vorschriften für mehr als 60.000 Auftragnehmer und 500 Mietkunden aus kapitalintensiven Branchen in mehr als 85 Ländern. Fachexperten von ISNs überprüfen diese Informationen, um die Genauigkeit, Relevanz und Aktualität der Daten beurteilen zu können. Mit ISNetworld als integraler Bestandteil ihrer Managementsysteme können sich Mietkunden mit sicheren, zuverlässigen Auftragnehmern und Lieferanten auf der ganzen Welt verbinden.
Wer verwendet ISNetworld?
Das Unternehmen unterstützt mehr als 540 Mietkunden in kapitalintensiven Branchen, um bei der Verwaltung von mehr als 68.000 Auftragnehmern und Lieferanten mit Standorten in über 80 Ländern zu helfen.
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Bewertungen über ISNetworld
Thought it was a scam, but then grew to love it
Kommentare: I believe I have a somewhat unique position, as I have used this software as both a contractor who submitted information to hiring clients, and then later as a hiring client who required contractors to submit information to us. At first, when our clients were requiring us to buy and use this software, I thought it was a scam. But after using it, and seeing how it leveled the playing field, in terms of vetting and ranking safety programs, I became a huge fan, and even pushed to have our company use it for our own subcontracting processes. It can be a lot to implement, but ISNet walks you through the process in a very organized manner. I appreciate all the ISNet people, as professional and very helpful along the way.
It makes getting organized, from both a contractor and a hiring client standpoint, easy. It is a lot to get up and going, and takes a very committed team to make it worthwhile, but once you do, it's smooth sailing. There are a lot of ways you can use the software to manage the safety and performance of your contractors. It makes your requirements plain, and easy to see where you are in need of improvement. It also makes it very easy to rank companies against one another. It has made our industry safer - everyone has to level up.
It requires a committed team, and a lot of ongoing babysitting. Depending on customer or your own requirements, you must login and do some management on a weekly, if not daily basis. Not that its a bad thing - but it will require time and energy to implement into your business.
Customer and Client online compliance and safety rating software
This site allows you to update and store your whole HSSE Management program This site will inform you of policies and procedures that you may want to implement in order to be a leader in your industry. It will provide you will step by step information that you need to include in your written programs. It will provide you with updates when deadlines are approaching and what is still required to complete.
They are trying to be to much for one single site. Customer support is very poor In order to omit and change certain points that are not applicable the steps to complete make it next to impossible to create. This site can be a full time job in itself to ensure compliance with clients and customers.
Customer service for contractors is sorely lacking
Kommentare: ISN is a necessary evil if you want to work with a hiring client that requires it. I have given up making the effort to provide feedback and ask for enhancements to make it a valuable tool for contractors. We do the bare-bones minimum to be in compliance and cross our fingers that they do not increase the price too much each year (which they did during the pandemic, there is a special place in hell for these folks).
Contractor management databases all struggle with user interface and functionality. ISN is better than PEC/Veriforce in terms of UI, but they really fall down on key items that would make this database valuable for contractors.
It is not set up to allow sharing of common data points across hiring clients, so you end up entering the same information for nearly every hiring client you are connected to. The reporting on data in the database is garbage. There is no ability to write custom reports and the standard reports they offer are rarely set up to help you manage training expirations or open items (a lot of navigating back and forth between screens). It is clear that very few customers use many of the tracking tools and that there is little knowledge inside of ISN as to how to best use their own database/reports. Worst of all is the service. If you are a hiring client, they roll out the red carpet. If you are a contractor, you are forced to subscribe to ISN. Rather than work to make you want to be a customer, they threaten to notify your customers if you do not renew every year. The insurance review team frequently makes mistakes (which creates a ton of wasted time) and a lot of the modules are buggy or use flash player which is darn near banned on most browsers. When you identify a bug, they do not care to address the issue unless a hiring client asks for it. Contractors are not customers to ISN (even though you pay them), contractors are prisoners/second-rate citizens (ISN does a great job making sure the contractor understands this).. If I had a dollar for every time I was told, "we know it is broken but the hiring client set it up that way" I could retire.
Maintain client questionnaires
Kommentare: Proficient, with some room for improvement
The system let's us know when we have a task to complete to stay in compliance
Sometimes it is hard to determine HOW to increase our grades
Good product, but website is too layered to find things efficiently
Kommentare: Customer service has been superb. It has been a good experience. It is very easy to see grades and take corrective actions.
It keeps track of tons of information for you, which takes a lot of stress out of managing subcontractors. It is available to get ID badges for entry to work sites, so they automatically log you in.
The set up is quite lengthy. Additionally, the website is not very easy to navigate. There are lots of pages with sub-pages and sub-sub-pages. If you are looking for something specific and don't know where to go to find it, you'll be looking for a while.