Wer nutzt diese Software?

Professional Services Health & Wellness Fitness & Recreation Salon & Beauty Medicine

Durchschnittliche Bewertung

19 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 29,00 $/Monat
  • Preisinformationen Professional Plan $29/Mo Business Plan $69/Mo Free One-on-One Setup
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • GOrendezvous
  • http://www.gorendezvous.com/
  • Gegründet 2012

Über GOrendezvous

All-in-One online appointment and class scheduling platform for small businesses. Let your clients book on your Facebook page, on your web site and their smartphones. Easy to use and feature rich platform that includes a smart waiting list with automatic cancellation replacement, 2-ways appointment and class reminders, online payments, electronic medical records and much more. GOrendezvous is designed to tackle complex scheduling needs and amaze your clients. Free One-on-One setup.

GOrendezvous Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Automatisierte Terminplanung
  • Gruppen-Terminplanung
  • Kalender-Synchronisierung
  • Kundendatenbank
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Termin-Erinnerungen
  • Wiederkehrende Termine
  • Zimmerbuchungsverwaltung

Alternative Produkte

Die hilfreichsten Reviews für GOrendezvous

Have 5 staff who use this software to manage appointment based scheduling with ease and accuracy.

Bewertet am 13.6.2017
Roxanne H.
Program Manager
Bürgerliche & soziale Einrichtungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed. Cost effective scheduling software that freed up other limited budget dollars to direct client service expenditure. Reliability of software...previous software had many bugs and kinks that led to oversights and down time. We have had zero downtime with Gorendezvous! Ability to cost effectively try out the software before purchase, with monthly payment option as opposed to expensive one time purchase. We are a non profit organization so spending thousands of dollars to purchase software was not an option. Very professional appearance to our clients.

Vorteile: That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day! The customer service and tech support is EXCEPTIONAL with immediate response and a customized approach based on individual need. Being a nonprofit organization, we have a limited budget for software purchasing and IT support. Gorendezvous is very reasonably priced in comparison to similar products. Able to quickly and easily access my colleagues availability/schedule using a drop down navigation box. Works well with iPhone's Safari. My staff are quickly and easily able to learn to use all the software functions with little training/instruction/turn around time.

Nachteile: This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)

Antwort des Softwareanbieters

von GOrendezvous an 18.7.2017

Hi Roxanne,
Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)

Great service! Efficient at setting appointments and getting reminders.

Bewertet am 17.7.2017
Daniel D.
Operations Officer
Gesundheit, Wellness & Fitness, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Automatic Reminders, people not missing appointments because they forgot, much less time spent on phone reminding clients to training tomorrow.

Vorteile: Automatic Reminders, finding appointments with any professional with efficient search function, OUT OF THIS WORLD costumer service (Bravo!).

Nachteile: 1. On mobile: when you book your client and write his name partially, it gives you the list of clients. You cannot scroll through that lists nor click on a name after the first 2 or 3 because it clicks through and opens the box under, typically "Service Type".
2. You cannot set the default room for a service. Well, maybe you can, but it doesn't work. At the MAA, we have this problem with consultation Room. When booking personal training (which is set to gym or no room), it keeps the "consultation room" by default. You have to manually deselect the room every time.
3.. Would be nice to be warned when a room we're booking is already occupied by another person/service. It's problematic when you have to verify beforehand if the room is empty. Should be something like "The room you are trying to book is already taken by XY professional and Z client. Are you sure you want to use this room?" Y/N

Antwort des Softwareanbieters

von GOrendezvous an 18.7.2017

Hi Daniel,

I'm glad that you like the automatic reminders and the easiness at setting appointments.
Also super happy to hear these good words about our customer service! I'll make sure to share it to the team.
We understand that some features are less optimal on mobile. Nevertheless, we're working hard on an app, and it should be ready this fall :)
For your third point about the room, you may want to add appointments using the "Appointment Finder", located on the left of your screen. This way, the availabilities you see will take into account the availability of the rooms.
Hope this help! If you need help with anything, feel free to reach out!

My overall experience with GoRendezvous has been great. My clients love it & find it easy to use.

Bewertet am 18.7.2017
Alison G.
Registered Massage Therapist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has made booking, organizing and managing my clients easy.

Vorteile: I love that I am able to customize my appointment availability for different types of clients; that I am able to have a waiting list that works beautifully and efficiently; I appreciate the ability to email receipts and I also love that I am able to create online SOAP charts and other note-taking templates.

Nachteile: I wish there was a proper app for Android, I find there are limitations in using the software on my smartphone. I have not tried it recently, but I would like to be able to schedule classes without the clients taking part in my classes counting towards my monthly allowance for appointment bookings... Classes and private practice clients should be separate. I would like the option to be able to create health history documents that automatically get sent to new clients with a confirmation email.

Antwort des Softwareanbieters

von GOrendezvous an 18.7.2017

Hi Alison,

Thank you very much for your great review!
I know that there are limitations in using GOrendezvous on mobile, but not for long! We are currently working on an app and you should be able to use it starting this fall =D
As for the classes, we have very recently started to offer this feature and have had many feedback regarding the number of classes and appointments that should be counted separately. That's why we have improved our plans to offer you twice more class participants per month in addition to the number of appointments, and this, for the same price. Have a look at our new plans here: https://www.gorendezvous.com/pricing/
You can call us at 1 (866) 463-8381 so that we can change your plan :)

Great experience. Very professional. Provides so many options to control scheduling.

Bewertet am 17.7.2017
Jo-ann M.
Osteopathic Manual Practitioner/R.M.T.
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have found that I have less to take care of since my patients can manage their bookings on their own. I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner. I feel a little more organized and like the more professional look over the previous system I was using. Fantastic software. Impeccable customer support!

Vorteile: This software offers so much control in scheduling and online booking. Accessing patient information is quick and easy...address...upcoming appointments...billing. Most of my patients find it easy to use, and prefer it to the previous software system I was using. The overall look and functionality of the software are very professional. I really like the public "find and appointment page".

Nachteile: I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons. I would also like to be able to send out group emails to my patients ie: a change in schedule or fees etc....

Antwort des Softwareanbieters

von GOrendezvous an 18.7.2017

Hi Jo-Ann,

Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience.
Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;)
Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option.
I look forward to hearing back from you!

I really like using gorendezvous, it's affordable and practical, hoping for an app to be released!

Bewertet am 11.7.2017
Hayley M.
RMT
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Booking system online is efficient, easy to use for my clients and for myself. Staff are helpful from gorendezvous

Nachteile: That you can only do cluster booking and time allowance of each booking in one Function. Eg, I don't want to cluster book but I want to set 15 mins between each client. Would also like to have more payment features eg. Direct billing, gift certificate, donated treatment.
Would like to send receipts as invoices to remind clients to pay. Right now I can send a 'receipt' with an amount DUE only PAID
Would LOVE to have direct billing built in or invoice system.

Antwort des Softwareanbieters

von GOrendezvous an 18.7.2017

Hi Hayley,
Thank you for taking your time to share your experience with GOrendezvous.
We do actually have the option to set 15 minutes between appointments, and it looks like you've already turned it on ;) If you need further assistance, feel free to call us at 1 (866) 463-8381.
For the payment features, although we don't have the direct billing or donated treatment, you can select "gift certificate" when adding a payment.
And guess what? The app should be released this fall! =D Hope you'll like it!

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