TINYpulse

Some good features, but some of the questions it asks are dreadful!

Kommentare: A great concept, well implemented. Iron out the non-professional questions and you have a great product!

Vorteile:

It's a great way to get the lowdown from your staff about how they are feeling at work. The monthly question of how happy are you at work is good to get an overview. Having "Cheers for Peers" is a great way to get your staff thanking each other and improving morale.

Nachteile:

Some of the questions are quite frankly awful: "if your company was an animal what would it be?". Really guys? I know you're trying to be lighthearted, but these sort of question add no value. Keep it useful!

Great tool for keeping up on employee morale

Kommentare: The tool is excellent for surveying employees.

Vorteile:

Question variety, opportunity for free text.

Nachteile:

It was used as a tool to bonus executives, not to improve the workplace. Writing valid questions is critical.

OK employee engagement software

Kommentare: Happiness survey and happiness trends were quite useful to see the general morale in the organisation.We found that employees were not really using the peer-to-peer recognition tool as much as we'd hoped they would.Suggestion/feedback box was used quite frequently but watch out because with certain settings it goes to the whole company if something new is posted there.

Vorteile:

The software was easy to use and the customer service was absolutely amazing. The questions could easily be edited.

Nachteile:

Administration if employees changed their departments or managers was a bit difficult. There was also no visible history of which departments employees were in before the changes happened.

A software that keeps companies engaged with employees

Kommentare: Employees get more engaged and interested on proposing ideas to improve the company, we all love the opportunity to be heard.

Vorteile:

For the company to listen to the employees needs and acting on them is a big deal, TINYpulse was implemented to engage with everyone who formed part of it. Each week a question that was of interest to all or most employees was sent out at the same time with an email blast and we had stipulated days to answer it and even add comments. When people started noticing positive changes on processes or even some as simple as the food in the cafeteria, they all started to participate more, we encouraged each other to answer and we kept track of the answers we had completed without missing a single week, it started becoming a fun competition.

Nachteile:

I liked it all, honestly. Quite often we noticed the software was being worked on to be improved, that’s something you appreciate.

Good Solution but Beware of the Contract

Vorteile:

It's a great way to garner continuous ongoing feedback from your staff and get away from an annual survey. Having "Cheers for Peers" has also been a nice way to get your staff to recognize each. I like that you an add your own customized questions.

Nachteile:

Beware before you sign a contract! TinyPulse is completely inflexible with licensing options. They will lock you in for a year whether you are using your licenses or not. When our staff size was significantly reduced due to COVID, they held us to our original contact. We ended up paying for 6 months that we did not want or use—a hardship for a small company.

Great tool, but be prepared to put in what you want to get out

Vorteile:

TinyPulse has been great for a number of things, but my favorite is the "cheers for peers" function. Our team has remote workers and it's been a great way to feel connected to them. TinyPulse has also been a great tool for collecting feedback beyond the basics of how staff feel about their jobs -- we've enjoyed using custom questions. The data visualization of the results are great, too, and easy to share out.

Nachteile:

The user interface can be confusing, especially as an admin. Staff haven't always believed it's truly anonymous, too, so we've had to do some convincing.

Great tool for company engagement

Kommentare: It is a great tool to encourage and foster internal engagement. I would suggest a designating a couple of power users who are responsible for generating content, fostering communications, and responding to messages. Without the constant engagement, the tool becomes stale and nobody wants to use it.

Vorteile:

Allows users to easily make suggestions, recognize co-workers for work they've done, post ideas for improvements and request feedback. When used by the entire organization, it can be a great tool for increasing company engagement and providing a forum for employees to engage with each other and the business at large. When submitting a suggestion, users can opt to share only with the site administrators so it isn't viewable by the entire organization. The "Wins" tab shows what ideas/suggestions are Under Consideration, In Progress, and done or, won. Provides a quick glimpse at how things are progessing.

Nachteile:

Obviously only as good as your administration and roll-out of the tool. Without user engagement, the tool doesn't provide any value. I would like to see more searchable tags/topics to quickly find and vote for suggestions.

Answering questions for work

Vorteile:

It is easy to respond to a TinyPulse questionnaire.

Nachteile:

It doesn't really show the right responses. If you make a word cloud, sometimes the words "the" or "it" will show up in the middle rather than actual pressing words. It is important to weed out the filler words when looking at important trends in responses, which TinyPulse doesn't do.

Extremely valuable to check in with how staff are doing

Vorteile:

Tinypulse is a powerful way to connect with staff to learn how they are doing. We use it to ask very serious questions as well as more fun questions. We share the data with staff to create transparency, which has had a huge impact on morale. It is 100% anonymous so staff are much more honest than they would typically be.

Nachteile:

It isn't as interactive as we'd like it to be, especially with the Cheers feature - it could do more to help create community among staff.

Tinypulse Big Results!

Kommentare: Trying to get anonymous real time feedback from the pulse of our department. We've had to assure people it is anonymous to combat fear of leaving the true feelings but since have communicated that.

Vorteile:

It's a simple tool to use. Very intuitive and fun. Great way to get anonymous feedback. We strategically use it to course correct and get a vote and what people truly like.

Nachteile:

No complaints so far. Great reporting and user interface. Accomplishes what I need.

TinyPulse Allows for Quick and Constant feedback

Vorteile:

The Slack integration makes TinyPulse extremely useful, and simple to deploy.

Nachteile:

Responding to TinyPulse surveys is optional, so there may be some bias in our survey responses.

We use TINYpulse on a weekly basis to drive employee engagement and make sure all are heard.

Kommentare: TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Vorteile:

TINYpulse will send out a random question to all employees each week and encourage responses. All responses and anonymous and are sent to the administrator (my boss) for review. We all like it because we can be 100% honest in our feedback and know that we are being heard. About once a month we will all gather to resolve any outstanding issues among the group.

Nachteile:

I wish there was some kind of incentive to get employees to respond more. Sometimes we can go a couple weeks with only 2-3 responses out of a 25+ group, which is somewhat disappointing.

TINYpulse gives employees a chance to share feedback

Kommentare: I have had a good experience as a user of TINYpulse, and I would recommend it to organizations trying to keep tabs on how employees are doing.

Vorteile:

I like how it gives me a chance to make suggestions to our human resources team and track progress on achieving solutions to those suggestions. I was able to see my HR team post that thanks in part to my suggestion, they made a recruiting process change that would increase equity and fairness in hiring. Rarely can I say software is responsible for something like that!

Nachteile:

I dislike how I thought I clicked a response to the TINYpulse question in the automated emails, and it brings me to the website where I have to click my response again. I also wish that I could turn off the reminder emails for features my team doesn't use.

TinyPulse for the Win

Kommentare: This changed the culture of our business by helping our managers learn to respond to employee complaints with an open heart.

Vorteile:

I loved how it gives an anonymity option. This makes employees comfortable when expressing displeasures with the company. I also loved that you got a "choice" when choosing a gift card.

Nachteile:

If you lost your gift card or deleted it in an email, it was tough to retrieve it again.

Fun Software

Kommentare: This software is fun and a great way to give feedback, both good and constructive. Sometimes I'm not sure if my feedback was submitted anonymously, so that makes me nervous.

Vorteile:

I like that I can anonymously provide feedback to my employer, while also being able to send "Cheers for Peers!" to congratulate people who have done a good job.

Nachteile:

Sometimes I can't find people I'm looking for to send "Cheers for Peers!" to by email address or name, so then I don't use the software as much as I'd like because I get frustrated.

A great system for coaching and feedback!

Vorteile:

TinyPulse makes it easy to create, monitor, and track progress on team members' individual goals. It also is a great platform for employees to share ideas, give each other feedback, or send compliments ("cheers") to anyone who really stepped up.

Nachteile:

It used to not have customizable feedback solicitation, but does now, so you can create the questions you want and send to anyone to provide feedback, even anonymously.

Great way to get honest feedback

Kommentare: I wish we still used it! I feel an open door policy is great, and this helps support that, as well as welcome honest and constructive feedback without the fear (real or imagined) of consequence.

Vorteile:

Representatives were able to give honest feedback anonymously. It was also an amazing way for ideas to be heard. I provided several ideas on function and efficiency, and a few were actually implemented. I don't know if they would have been otherwise!

Nachteile:

I believe the reason our organization stopped using TINYpulse was due to cost.

Recognizing Employees and Receiving Feedback

Kommentare: Overall, TINYpulse does a good job of recognizing employees and collecting feedback for the organization. I hope in the future they will add more features such as integrations with other apps or a mobile platform.

Vorteile:

I love the "cheers" section in TINYpulse. This allows employees to recognize one another for tasks they have accomplished and celebrate company achievements. The software also adds the ability to send out anonymous surveys to employees which is useful and lets employees know that their voice is heard.

Nachteile:

Unfortunately TINYpulse does not allow RSS feeds or its site to be embedded within another. For this reason it can be difficult to access and hard to encourage team members to use it.

Great way to voice opinion

Kommentare: I really like the idea of the software. It has made the company implement some changes already based on feedback.

Vorteile:

I like that it allows me to voice my feedback to the company anonymously. I also love that it reminds me to answer the question of I haven't yet done it for the week.

Nachteile:

I don't like that sometimes it doesn't allow me to "submit" my answer. I have to then start over and answer again.

TINYPulse's Anonymous Feedback Loop Allows Greater Insight

Kommentare: TINYPulse has expanded our survey capabilities by adding anonymous responses and enabled an automated delivery of small surveys to reduce the administrative overhead to our managers. This is an excellent tool and we can see many benefits that will help increase our employee wellness and engagement at work.

Vorteile:

Being able to dig deeper into a scored response and ask questions anonymously makes the data gathered in a survey more valuable and more actionable. With the small surveys we have seen great response and our employees feel very comfortable sharing comments because of the anonymity provided. The integration into our Microsoft Teams and ease of sharing reports has made it very easy to remain transparent.

Nachteile:

The deployment and implementation support were excellent and it could be that we just didn't ask the right question but having training provided for the user experience would be beneficial to ensure our employees are able to take advantage of the great features like sending cheers to their coworkers and seeing the summary data for the survey responses in the web portal.

TinyPulse easy to use

Vorteile:

Very easy to use and recognize co-workers

Nachteile:

unable to give out rewards to co workers

Great Customer Insights

Kommentare: Our experience has improved with TINYpulse each year. I feel like I have a partner in employee engagement with them.

Vorteile:

My customer support person spends the time with me to know my company, our needs and what we'd like to get out of TINYpulse.

Nachteile:

I'd like to be able to customize some of the features in TINYgiftcard and I'd like to see a some additional features added to help me pick weekly pulses.

TinyPulse is valuable tool for our management team to understand what is going on with the team.

Kommentare: Metrics about the team's happiness, metrics on specific survey questions, survey responses and feedback from employees, the opportunity for the team to "Cheers" each other.

Vorteile:

We love the option to send "Cheers" or compliments to each other and the semi-monthly sruvey questions provide a ton of valuable information.

Nachteile:

Recent changes to their interface are hard to navigate and they've added a lot of features that they're forcing you to use. It can be more complex than it needs to be.

Good for Employee Engagement

Vorteile:

I love how modern this software is. My company used this to get feedback from it's employees and find out what is important to us. I also love that it has the cheers for peers option that allows you to give props and recognition to a co-worker. They layout is very clean and user friendly.

Nachteile:

I think sending out a question each week can be too frequent. From the employee perspective, it got annoying, but it's a great idea to do monthly or quarterly.