--- description: Detaillierte Informationen über UpKeep zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UpKeep Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CMMS Software (Computerised Maintenance Management System)](/directory/30032/cmms/software) > [UpKeep](/software/145635/upkeep) # UpKeep Canonical: https://www.capterra.com.de/software/145635/upkeep Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/145635/upkeep?page=2) > Cloudbasiertes CMMS, das Arbeitsaufträge und Gebäudemanagement optimiert. Erstelle Projekte, weise Arbeitsaufträge zu und verwalte Anlagen. > > Bewertung: **4.6/5** von 1321 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet UpKeep? Fertigung, Gebäudemanagement, Fuhrpark, Hotels, Öl und Gas, Bau, Kommunen, Vertrieb, Lagerung, Restaurants, Versorgungsunternehmen, Kirchen, Bildung, Lebensmittelverarbeitung, Verpackung ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 1321 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: UpKeep Technologies - **Region**: Los Angeles, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 20,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Englisch, Französisch, Spanisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Australien, Brasilien, Britische Jungferninseln, China, Deutschland, Indien, Irland, Japan, Kanada, Mexiko, Neuseeland, Spanien, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abschreibungsmanagement - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anlagegegenstand-Management - Anpassbare Berichte - Anpassbare Formulare - Asset Lifecycle Management - Aufgabenmanagement - Auftragsverfolgung - Bestandskontrolle - Check-in/Check-out - Datenvisualisierung - Drag-and-Drop - Echtzeit-Planung - Elektronische Unterschrift - Erinnerungen - Facility Asset Management - Fahrzeuginformationen - Formularerstellung und -design - Formularverwaltung - Geräte-Management - Geräteinstandhaltung - Inspektions-Management - Instandhaltungsmanagement - Inventarverwaltung - Job-Management - Kalenderverwaltung - Konfigurationsmanagement - Kostennachverfolgung - Kundendienst-Historie - Leistungskennzahlen - Online-Buchung - Online-Zeiterfassung - Prozess-/Workflow-Automatisierung - Qualitätskontrolle - Raumverwaltung - Real-Time Data - Real-Time Monitoring - Rechnungsmanagement - Reparatur-Nachverfolgung - Scanfunktion - Service-Anfragen-Management - Techniker-Management - Terminplanung - Verfolgen von Vermögensanlagen - Verfolgung von Ausfallzeiten - Verfügbarkeit-Management - Vorbeugende Wartung - Wartungsplanung - Wirtschaftsprüfung-Management ... und 56 weitere Funktionen ## Integrationen (25 insgesamt) - Azuga Fleet - ClearBlade - Coupa - Linxup - Looker - Microsoft Azure - Microsoft Excel - Microsoft Power BI - Microsoft Teams - Mingo Smart Factory - Motive - Okta - One Step GPS - OneLogin - Procore ... und 10 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CMMS Software (Computerised Maintenance Management System)](https://www.capterra.com.de/directory/30032/cmms/software) ## Ähnliche Kategorien - [CMMS Software (Computerised Maintenance Management System)](https://www.capterra.com.de/directory/30032/cmms/software) - [Gebäudemanagement-Software für Schulen](https://www.capterra.com.de/directory/32538/facilities-management-for-schools/software) - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) - [Instandhaltungssoftware](https://www.capterra.com.de/directory/30058/maintenance-management/software) - [Gebäudeinstandhaltung Software](https://www.capterra.com.de/directory/30102/building-maintenance/software) ## Alternativen 1. [Fracttal One](https://www.capterra.com.de/software/159911/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.capterra.com.de/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 3. [Limble](https://www.capterra.com.de/software/162600/limble-cmms) — 4.8/5 (738 reviews) 4. [eMaint CMMS](https://www.capterra.com.de/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 5. [Maintenance Connection](https://www.capterra.com.de/software/12444/maintenance-connection) — 4.4/5 (443 reviews) ## Nutzerbewertungen ### "Von reaktiver bis vorbeugender Wartung mit UpKeep." — 5.0/5 > **José Luis** | *29. Oktober 2024* | Bankwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Die Kontrolle von Zeit und Kosten war mein größtes Anliegen, und dieses Tool leistet nicht nur genau das, sondern sorgt auch für maximale Effizienz bei der Erbringung unserer Dienstleistungen. > > **Nachteile**: Es gibt wirklich nichts, was mir nicht gefällt. > > Trägt dazu bei, den Verlust produktiver Zeit aufgrund von Ausfällen zu verringern, indem ein geplantes Wartungsprogramm erstellt wird. ----- ### "Crucial Team Management" — 5.0/5 > **Dirk** | *29. Juli 2019* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it. > > **Nachteile**: The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it. > > This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level. ----- ### "Best overall usability" — 5.0/5 > **Jonathan** | *27. November 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field. > > **Nachteile**: There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package. > > Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks. ----- ### "Work orders works well on mobile app." — 2.0/5 > **Nolan** | *28. Dezember 2023* | Umweltdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust. > > **Nachteile**: Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system. > > We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300 units, 165 of them needing regular preventative maintenance. From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. We began using Upkeep prior to the preventative maintenance module roll out they use now, and right away we found that recurring work orders were not populating correctly, most notably re-using work order numbers (which should be unique), and not populating at the correct time. This was mostly solved when the PM roll out took place in 2022, but the amount of labor time on our end to correct this recurring work order problem was excessive to say the least. Tech support was very limited, in that they were only able to train in how to use the new module. It didn’t help that when they migrated away from recurring work orders to PM, the functionality ceased on all our existing work orders. Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. The PM module still took over a year to establish a working capability, with many bugs found and long delays for fixes. The work order function still worked very well, especially for the technicians using the mobile app. Aside from always requiring an internet connection. It took some time, but we were able to manipulate the software to sort work orders correctly. Purchase orders and parts brought around a host of new problems. The first, and most noteworthy, is that our accounting department, who only required viewing of PO’s that are in the system, required an administrator’s license. This took one of the very expensive licenses away from a technician for a user that didn’t need full unfettered access. In addition, there were no custom security variations that wouldn’t require a full license to simply view purchase order data. Regarding purchasing, inventory control and cost appropriations, it is important to note that to change the pricing of an individual item in Upkeep, one must update the part in their parts/inventory module. There is no function in a working PO that allows for updating of current price. This has two problems. First, as prices fluctuate from vendor to vendor and day to day, an updated last cost is very important. Second, when updating the price in Upkeep’s Parts module, the cost would update all work and purchase orders from the past, thereby adjusting overall costs of every PO, some of which were not due, and making them no longer match invoices to be paid. This also brings up a purchasing question that if costs are not available to be averaged, then a buyer cannot accurately predict and anticipate cost increases and make bottom line dollar saving decisions. Among these issues with parts and POs was the fact that vendor assignments are a secondary thought, taking a distant 6th position to “PO Title”, “Description”, and “Category” among other less important references. These problems truly spoke of a company and designers that had never used a proper purchase order or items/parts inventory control system. These concerns were not rectified by the time we changed software in August 2023. I don’t want to sound completely disparaged by Upkeep. Like I said before, the work order mobile app is very easy to use, and the learning curve is very shallow. Tech support always left something to be desired as well as we were presented with “workarounds” rather than solutions on a regular basis. Our annual “check-in” was with our original salesman, who was more interested in the analytics of how we paid our bill than how the software worked. When said salesman left the company, it took nearly three months to get a new account representative. When we upgraded this year to another company (which will not be named) we got all the features of Upkeep and so much more, for half the price. I wish all the best to Upkeep and all their employees, but I would not recommend this software. ----- ### "Perfect CMMS for my Needs" — 5.0/5 > **Rick** | *13. August 2020* | Religiöse Einrichtungen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports. > > **Nachteile**: Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it. > > Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders. ----- Seite: 1 / 54\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/145635/upkeep?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/145635/upkeep) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten